Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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M
Martine D.
Rating: 5 out of 5
following a purchase from 09/12/2025
A lot of choices. Fast delivery. Easy to consult site.
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Michel G.
Rating: 4 out of 5
following a purchase from 11/12/2025
Quite fluid, correct descriptions
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Patrick A.
Rating: 5 out of 5
following a purchase from 09/12/2025
Traclet is top for the immense choice of hats. Well received my order of a fedora hat made in Italy. Good packaging, fast shipping, very beautiful hat, elegant, perfect and unbeatable price.
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Mathilde R.
Rating: 5 out of 5
following a purchase from 23/11/2025
Successful delivery; order of 2 hats, a planned delay due to waiting for availability.
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Brigitte P.
Rating: 4 out of 5
following a purchase from 12/12/2025
A lot of choice on the Traclet site,
Delivery met our expectations, just around the corner.
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Marie Helene P.
Rating: 5 out of 5
following a purchase from 02/12/2025
Well delivered to home. The hat is in line with what I imagined. Thank you
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Edouard I.
Rating: 4 out of 5
following a purchase from 05/12/2025
Easy to place an order. I was asked for the 504 Tropic Ventair. Nowhere did I find all these terms together on the site. By going to the manufacturer's site (US), I could see that the images and descriptions matched.
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Bénédicte P.
Rating: 4 out of 5
following a purchase from 08/12/2025
Slight difficulty in finding the color I wanted.
Because there is no dropdown menu by model to choose color.
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Jean Claude M.
Rating: 5 out of 5
following a purchase from 12/12/2025
No problem.
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Sébastien A.
Rating: 5 out of 5
following a purchase from 11/12/2025
Product conforms. Suitable packaging. Deadline perfectly met.
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Patricia J.
Rating: 5 out of 5
following a purchase from 04/12/2025
The item corresponds exactly to what was mentioned on the site. The order was shipped faster than expected.
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Clémence V.
Rating: 5 out of 5
following a purchase from 01/12/2025
Extremely satisfied with my purchase as well as the delivery time, a big thank you
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Bertrand P.
Rating: 5 out of 5
following a purchase from 11/12/2025
2 days to receive a very good quality hat. Bravo
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Jean-Paul F.
Rating: 5 out of 5
following a purchase from 08/12/2025
Perfect
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Francois W.
Rating: 5 out of 5
following a purchase from 12/12/2025
Very satisfied with the site, the respect of the order, the ease of returning a product
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Nathalie C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast and careful shipping. Thank you very much
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Pierre R.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good purchase.
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Christian A.
Rating: 5 out of 5
following a purchase from 11/12/2025
I will give it when I see the straps on a pair of pants
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Edmond S.
Rating: 4 out of 5
following a purchase from 06/12/2025
An item does not meet my expectations
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Gerard B.
Rating: 5 out of 5
following a purchase from 09/12/2025
Order received on time. Product that perfectly matches our search. We are very satisfied.
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Lovro Č.
Rating: 5 out of 5
following a purchase from 01/12/2025
Excellent quality and fast delivery!
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Gerard D.
Rating: 5 out of 5
following a purchase from 09/12/2025
A site offering a wide variety of hats, caps, etc. The products are well highlighted by precise comments. Satisfactory ergonomics and clear labels.
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Andre M.
Rating: 5 out of 5
following a purchase from 20/11/2025
Beautiful merchandise, impeccable quality
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Xavier M.
Rating: 5 out of 5
following a purchase from 10/12/2025
The quality of the product is very good but I made a mistake in the size and it is way too big (I ordered size 61 when 58 would have sufficed). I would like to exchange and for this purpose I think I will return my order to you.
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Daniel J.
Rating: 5 out of 5
following a purchase from 10/12/2025
Everything went perfectly: choice, shipping, and quick reception with good communication.
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Rose-Marie B.
Rating: 5 out of 5
following a purchase from 07/12/2025
48-hour shipping respected
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Jean Pierre G.
Rating: 5 out of 5
following a purchase from 09/12/2025
Fast delivery.
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Josiane F.
Rating: 5 out of 5
following a purchase from 12/11/2025
Beautiful quality hats, very satisfied. Yes, I will recommend for myself and as gifts!
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Jean-Pierre B.
Rating: 5 out of 5
following a purchase from 11/12/2025
Delivery time respected and quality of the item
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Jean Louis G.
Rating: 5 out of 5
following a purchase from 10/12/2025
Pleasant navigation on the site. Order and delivery top-notch.
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Thomas D.
Rating: 5 out of 5
following a purchase from 08/12/2025
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Rolandeleonie C.
Rating: 5 out of 5
following a purchase from 10/12/2025
Very happy with my purchase, fast delivery and superb quality.
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Béatrice R.
Rating: 5 out of 5
following a purchase from 11/12/2025
I haven't picked up my order yet
Subject to availability
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Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 08/12/2025
Good evening. Really nothing to say everything was very good
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Annik M.
Rating: 5 out of 5
following a purchase from 09/12/2025
thank you very much! very good serious company
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Richard R.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect, thank you
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Pierre G.
Rating: 5 out of 5
following a purchase from 09/12/2025
Perfect
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Cyprien V.
Rating: 5 out of 5
following a purchase from 10/12/2025
Very nice hat, quality is there.
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Lionel B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good value for money
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Marc S.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very good, impeccable service, careful and attentive. I recommend!
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