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Rating: 5 out of 5
Good process throughout the order
I am very satisfied and delighted
Thank you
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I am very satisfied and delighted
Thank you
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 4 and 5 stars
Reset filtersL
Rating: 4 out of 5
Not enough feedback by email or on the site to know where the order is.
Very good quality.
Order received well packaged and in very good condition
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Very good quality.
Order received well packaged and in very good condition
L
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Easy navigation on the site. Fast delivery. Magnificent items, excellent quality and beautiful finishes
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J
Rating: 5 out of 5
Quality of service, respect for deadlines, diligence, quality of the finished product. Everything is there! Bravo
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G
Rating: 5 out of 5
A site that offers "everything for the head" multi-brands, multi-colors, at all prices. Fast delivery, gift pouch, I recommend.
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J
Rating: 5 out of 5
item corresponding to the request delivered on time.....
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V
Rating: 5 out of 5
Nice purchase and beautiful quality.
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M
Rating: 5 out of 5
Very easy to use site
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L
Rating: 5 out of 5
Very good, high quality product, exchange for size without problem
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C
Rating: 5 out of 5
Nice assortment of headgear!
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C
Rating: 5 out of 5
Very beautiful products.
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J
Rating: 5 out of 5
Wide choice of quality products
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F
Rating: 5 out of 5
It's exactly what I wanted perfect
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N
Rating: 5 out of 5
Very fast delivery, good packaging
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J
Rating: 5 out of 5
Nothing to report, the service and quality are there!
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L
Rating: 5 out of 5
The real hat of a captain. Thank you very much
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H
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Good choice of hairdresser
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W
Rating: 5 out of 5
Satisfied
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J
Rating: 5 out of 5
Always a bit worried when ordering a garment or a ceremonial hat remotely. But here, honestly, I am delighted!
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C
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Excellent quality, item as described.
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S
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Fast delivery, beautiful quality hats.
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J
Rating: 5 out of 5
Perfect
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I
Rating: 5 out of 5
Very short delivery time
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J
Rating: 4 out of 5
Maybe faster
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F
Rating: 5 out of 5
Very nice material, well made! Slightly large
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A
Rating: 5 out of 5
Excellent seller and Excellent item
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C
Rating: 5 out of 5
I waited a long time for this order but the products are nice and of good quality
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V
Rating: 1 out of 5
One month to receive the order! One month... understand why I am unhappy. On the product, nothing to say but we do not offer a product that is out of stock. Unless we want unfavorable reviews...
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Response from Chapellerie Traclet
Hello,
Thank you for your feedback and we completely understand your dissatisfaction with the delivery time.
We do our best to inform our customers when choosing the model and size.
This is noted in red when choosing the size as well as in the panacea and then by email.
We are sorry to hear that you did not see this information.
We are, however, glad to hear that the hat meets your satisfaction.
Remaining at your disposal.
Best regards.
The Traclet Hat Team
Thank you for your feedback and we completely understand your dissatisfaction with the delivery time.
We do our best to inform our customers when choosing the model and size.
This is noted in red when choosing the size as well as in the panacea and then by email.
We are sorry to hear that you did not see this information.
We are, however, glad to hear that the hat meets your satisfaction.
Remaining at your disposal.
Best regards.
The Traclet Hat Team
C
Rating: 5 out of 5
Very good
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O
Rating: 5 out of 5
Very easy to use site with many filters, no difficulty in placing the order
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C
Rating: 5 out of 5
Beautiful cap as described, well packaged, delivery within the announced deadlines.
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K
Rating: 5 out of 5
Excellent
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Q
Rating: 5 out of 5
Order placed without any problem, package delivered within the week.
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V
Rating: 5 out of 5
Top, magnificent, can't wait to give it to my father.
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A
Rating: 5 out of 5
Very satisfied
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C
Rating: 4 out of 5
Very responsive and professional in the exchange following my mistake
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