Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2018
very intuitive navigation
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2018
Very satisfied. Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2018
serious seller - fast delivery - impeccable packaging - no bad surprises on the design of my hat - this hat corresponds well to a good choice - high quality material -
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2018
Simple and very fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2018
serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2018
Hello,
I had already bought a Crambes hat at a market in Saint Gildas in Morbihan, it shrank after washing (at 30°) size 'L', that's why I ordered a new one in size XL. Too big for my head, but after washing it turned out to have shrunk to the right size.
I hope, however, that this phenomenon will not happen again during a future wash!
And that it does not lose its UV protection qualities after successive washes.
Best regards.
Vincent Scalese
Translated reviews
Response from Chapellerie Traclet
hello
Thank you for your message.
Regarding the size issue, it often shrinks because when you clean it; you need to clean it well with cold water and ammonia and not warm or hot because that's when it shrinks.
Otherwise, the Tanzania Safari hat in cotton has a fabric with UV Standard 801 - Protect 80 - UVP 504/1 to effectively protect you from the sun even when wet.
Best regards
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2018
Excellent. Fast. Neat.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2018
Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2018
Very serious company, and we are satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2018
We just discovered your site and we will be back soon, it is very interesting.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2018
very good service everything is perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2018
Perfect delivery quality product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2018
very good products, choice, prices for all budgets it's my second purchase, the first gave me complete satisfaction
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2018
Always impeccable service on this site. Very fast and very neat shipping. A superb choice. Thank you to the whole team.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2018
Product perfectly matching what I expected! Perfectly packaged and delivered quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2018
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2018
Received on time, packaging and cap perfect. I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
very good quality hat, very well packaged and delivered on time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2018
Good site wide range of good quality products
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2018
Good, nothing to say, everything is clear!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2018
Very professional site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2018
A quick and efficient choice
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2018
A beautiful collection, very nice hats, delivery was very fast and the package was received in perfect condition.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2018
Lives up to its promises, on
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2018
SUPER SITE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2018
Very good, nothing to complain about.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2018
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2018
Very good, serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2018
Sale of quality products related to the sea. Correct prices.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
quality supplier of exceptional products
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2018
Fast and careful shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/06/2018
Delays too long
Translated reviews
Response from Chapellerie Traclet
Hello,
Please excuse us for this manufacturing delay.
Can you let us know if the cap suits you?
Best regards
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2018
Very good quality of the cap. Delivered within the expected time. I recommend this site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2018
nothing to say about the service, respect for deadlines, very serious site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2018
Good site, plain and simple.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2018
GOOD SERVICE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
the site is good just sometimes we would like to see the hats worn on a head, to see what it looks like
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2018
No particular issues. Delivery price a bit too high.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2018
Serious company to recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2018
The site is well designed and the photos are accurate to the product
Translated reviews
We use cookies for audience measurement and improving user experience.