Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2018
Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
I am satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2018
Very good nothing to complain about!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
The search can be improved, apart from that, nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2018
aaaaaaaaaaaaaaa
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2018
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
just the color of the colonial helmet band not identical to the photo on the site...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2018
A serious site, with a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2018
extra product fast shipping even for abroad.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2018
This site is interesting in terms of product quality and prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2018
Very satisfied with the product, the order went smoothly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2018
VERY SATISFIED WITH MY PURCHASE...
I EMPHASIZE THAT I MADE A MISTAKE IN SIZE (WAY TOO BIG) OF CAP FOR MY HUSBAND...
I CALLED THE STORE WHERE I WAS ANSWERED WITH KINDNESS...
THE RETURN OF MY CAP FOR A +++ SMALLER CAP WENT VERY WELL AS IT WAS DONE IN A VERY FEW DAYS AND RECEIVED TODAY ON A VERY NICE DATE WHICH IS FEBRUARY 14 FOR VALENTINE'S DAY...
THANK YOU TO YOUR ENTIRE TEAM.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2018
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2018
items conform to my expectations, fast shipping and excellent customer service, don't change anything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2018
I am happy with my order at :TRACLET
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
Why not 5 stars? Because the package arrived open and without a delivery note.
Otherwise, extra quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2018
Always good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2018
speed! as soon as ordered, as soon as shipped! well done! excellent product quality for the 'home' cap, a 'pétrus traclet' in cotton for the summer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2018
Highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2018
Quality product available to answer questions, quick exchange.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2018
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2018
Perfect
;-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2018
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2018
Fast and compliant shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2018
Very good, order delivered quickly, quality product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
four
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2018
It's very good except for the deposit in the mailbox. You have to struggle to retrieve the package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2018
matches the description and my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2018
Wide selection, very easy navigation, good quality/price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2018
Well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2018
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2018
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2018
Fast shipping
Compliant product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2018
Trustworthy site, an incredible choice of different very good quality products. I absolutely recommend.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2018
I did not receive the right product
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Response from Chapellerie Traclet
Hello
Please excuse us if we made a mistake.
Can you tell us what you received and we will proceed with the exchange.
We are surprised to receive such a message when we have an email box for issues as well as a form on the site and also during delivery in the package.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2018
Easy-to-use site for choosing items and ordering. One point to improve: response to emails.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2018
Good site, well done, interesting products. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2018
Excellent
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