Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
I bought several hats, all beautiful, from Traclet. Service, delivery, quality... everything was perfect. I take away one star for my last order: a magnifier for 40 euros that consists of 2 pieces of almost raw wood, splinters included, and a poorly fixed double screw. Unusable... For the rest, I can only recommend this company (and Borsalino hats, in particular)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Well-designed site presenting quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
fast delivery, product in line with my expectations, establishment to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Fast delivery and quality hat! Thank you and well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2017
fast shipping and in accordance with my request for a gift
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
serious, very well organized, reliable: it's perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Item in accordance with the order and very fast shipping. Perfect thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
I found very easily what I was looking for
very beautiful site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2017
in accordance with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Quick. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
I am very disappointed because my order arrived damaged, visor broken and you seem rather reserved in offering me a solution
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Very serious, fast service, perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2017
Easy to use, therefore well built.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Clear site and fast reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Excellent sales site, great choice of headgear. The ordered item was delivered quickly and perfectly matched my expectations. I am eagerly waiting for the nice days to order a sun hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
Great site, a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2017
Simple and effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2017
Fast delivery and well packaged, items conforming.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/10/2017
It has been a month (22/10/2017) and the order (QUCXRVSZO) has not yet arrived at the buyer.
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Response from Chapellerie Traclet
Hello
The order was sent at the end of October. We will make a complaint about the shipment and we will keep you informed during the day.
It would have been simpler and more effective to send us an email on our site in the contact section
https://www.chapellerie-traclet.com/fr/
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
very serious and meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
Fast delivery. Very reasonable price, everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
THE SHIPMENT OF THE THREE ITEMS MEETS MY DESIRES, EVERYTHING IS GOOD. BEST REGARDS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2017
Very happy with the quality of the material, the sizes for the cap are perfect, the rain hat is a bit big but it is comfortable. The sun hat is perfect, very clever the strap to hold it on the head when the wind is strong.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
Serious company, very good contact, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Very nice site. Great choice of caps and hats. Too bad the model I initially wanted was not available. I opted for another model that suits me well too. Delivery in 48h. Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2017
Delivery time good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
Of very good quality and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
I received the emails on time, for each step of the order. Very good follow-up! Keep it up!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Many models, well presented site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2017
Great choice of caps, hats.... Delivery was done very quickly in careful packaging, all sent in a sturdy box. Serious company. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
The merchandise matches the description, correct and fast delivery, no issues. I recommend.
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