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Rating: 4 out of 5
Delivery made on time. Kindness of the telephone reception.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
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É
Rating: 5 out of 5
Everything went as planned, and the cap I bought is of very good quality for a really reasonable price.
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A
Rating: 4 out of 5
after a first order that did not correspond to what I had ordered, a new delivery was made. I regret, however, having been forced to pay 5 euros for the return knowing that I followed the advice indicated on the site (take 1 cm less) and that the color did not match.
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L
Rating: 5 out of 5
Very good listening to the specifications which were respected 100%!
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C
Rating: 5 out of 5
Package received very quickly and easy order. Thank you
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L
Rating: 5 out of 5
Very fast. Nothing to say!! :)
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A
Rating: 4 out of 5
Careful shipping
Meets my expectations
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Meets my expectations
D
Rating: 5 out of 5
Package received in good condition and on time as usual
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M
Rating: 5 out of 5
Perfect, very nice original hat thank you
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M
Rating: 4 out of 5
Quick reception well packaged
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J
Rating: 5 out of 5
Everything was ok
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L
Rating: 4 out of 5
Hello I am satisfied with the order and the item purchased
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V
Rating: 5 out of 5
Quality product, fast delivery
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D
Rating: 5 out of 5
Top. Fast and perfect
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R
Rating: 5 out of 5
Impeccable!
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J
Rating: 5 out of 5
Excellent quality and very fast delivery.
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M
Rating: 1 out of 5
Disappointed
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Response from Chapellerie Traclet
Hello,
We are sincerely sorry to learn that your experience did not meet your expectations. Your feedback is valuable to us and we would like to better understand your concerns. Do not hesitate to let us know the issues encountered with the beanie and the areas for improvement to see if we have a model already in our collection that gives you better satisfaction or if this model can be improved with your remarks.
Remaining at your disposal.
Best regards.
TRACLET
We are sincerely sorry to learn that your experience did not meet your expectations. Your feedback is valuable to us and we would like to better understand your concerns. Do not hesitate to let us know the issues encountered with the beanie and the areas for improvement to see if we have a model already in our collection that gives you better satisfaction or if this model can be improved with your remarks.
Remaining at your disposal.
Best regards.
TRACLET
C
Rating: 5 out of 5
Fast, well packaged and in accordance with the description
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J
Rating: 5 out of 5
Order received very quickly. Product corresponds perfectly
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G
Rating: 4 out of 5
Easy to order, hat is great, fast delivery.
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F
Rating: 1 out of 5
Relationship rather complicated and to this day, I still have not received my return.
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Response from Chapellerie Traclet
Hello,
We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and we would like to better understand the situation related to your return. According to the last return tracking 6a04151332072 for size 58 cm, the hat was received on October 9th.
When did you return this hat for a second exchange?
Remaining at your disposal
Best regards.
The chapellerie-traclet.com team
We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and we would like to better understand the situation related to your return. According to the last return tracking 6a04151332072 for size 58 cm, the hat was received on October 9th.
When did you return this hat for a second exchange?
Remaining at your disposal
Best regards.
The chapellerie-traclet.com team
F
Rating: 5 out of 5
Top, fast, efficient and professional, I recommend Traclet. Their Traclet leather and sheep wool chapka is amazing, a masterpiece of craftsmanship and comfort. Thank you!
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J
Rating: 5 out of 5
Very responsive, careful shipping and impressive choice
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J
Rating: 4 out of 5
The product is correct
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P
Rating: 5 out of 5
Product conforms, delivery speed: it's very professional
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V
Rating: 4 out of 5
Navigation a bit laborious, fast delivery.
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C
Rating: 5 out of 5
I recommend this site
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S
Rating: 5 out of 5
Perfect, easy ordering, incredible choice, fast shipping
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S
Rating: 5 out of 5
Fast shipping and product made in France with unbeatable quality-price ratio.
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J
Rating: 5 out of 5
Very good product, very classy
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S
Rating: 5 out of 5
Very good shop. A wide choice of head covers at the right price and a very ergonomic site. Perfect.
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P
Rating: 5 out of 5
fast and efficient. Excellent service and delivery. I recommend
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T
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Thank you.
Beret matching the order,
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Beret matching the order,
N
Rating: 5 out of 5
Simple and clear.
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S
Rating: 5 out of 5
A lot of choices on the site, cap exactly as presented, beautiful presentation of the product in its package, speed of delivery.
Thank you,
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Thank you,
L
Rating: 5 out of 5
Beautiful quality and fast shipping. I recommend.
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C
Rating: 5 out of 5
With complete confidence, very professional
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E
Rating: 5 out of 5
very fast, and good products
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