Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 03/12/2016 à 12h36 following a purchase from 24/11/2016

Serious and fast

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Acheteur Vérifié

Published on 02/12/2016 à 20h34 following a purchase from 23/11/2016

impeccable packaging, very fast delivery

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Acheteur Vérifié

Published on 02/12/2016 à 17h51 following a purchase from 23/11/2016

Very well made site.

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Acheteur Vérifié

Published on 02/12/2016 à 17h33 following a purchase from 22/11/2016

great with a good choice of caps

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Acheteur Vérifié

Published on 02/12/2016 à 15h30 following a purchase from 23/11/2016

Very good, to recommend

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Acheteur Vérifié

Published on 02/12/2016 à 15h19 following a purchase from 23/11/2016

Good

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Acheteur Vérifié

Published on 02/12/2016 à 14h02 following a purchase from 23/11/2016

Very complete catalog
Ergonomic website
Efficient delivery

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Acheteur Vérifié

Published on 02/12/2016 à 12h53 following a purchase from 24/11/2016

Clear and well designed

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Acheteur Vérifié

Published on 02/12/2016 à 10h51 following a purchase from 02/11/2016

This supplier is a true professional;
pleasantly surprised by their kindness and business sense.
I recommend it.

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Acheteur Vérifié

Published on 02/12/2016 à 09h56 following a purchase from 21/11/2016

very good except for the packaging

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Acheteur Vérifié

Published on 01/12/2016 à 18h43 following a purchase from 02/11/2016

Thank you. This time I received the long-awaited beanie (UANYMKPNG, red wool Cousteau beanie).
Best regards.

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Acheteur Vérifié

Published on 01/12/2016 à 18h32 following a purchase from 21/11/2016

Very good, no issues with payment or delivery and the hat suits me perfectly! This is the 2nd time we order and we are very satisfied each time.

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Acheteur Vérifié

Published on 01/12/2016 à 17h26 following a purchase from 22/11/2016

compliant with the photos on the site very well packaged and fast delivery. Satisfied!

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Acheteur Vérifié

Published on 01/12/2016 à 12h30 following a purchase from 22/11/2016

An excellent reference

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Acheteur Vérifié

Published on 01/12/2016 à 09h24 following a purchase from 21/11/2016

The order corresponds exactly to what I wanted. What better hat to crown an 18th-century costume, after undergoing some adaptations!

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Acheteur Vérifié

Published on 01/12/2016 à 09h13 following a purchase from 02/11/2016

Nothing to complain about. Everything went well

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Acheteur Vérifié

Published on 01/12/2016 à 08h38 following a purchase from 12/11/2016

Just the delivery a bit long but very happy with the product

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Acheteur Vérifié

Published on 30/11/2016 à 22h04 following a purchase from 22/11/2016

Positive

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Acheteur Vérifié

Published on 30/11/2016 à 21h24 following a purchase from 21/11/2016

Functional and intuitive

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Acheteur Vérifié

Published on 30/11/2016 à 20h19 following a purchase from 16/11/2016

Good

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Acheteur Vérifié

Published on 30/11/2016 à 18h26 following a purchase from 04/11/2016

excellent quality articles, matching my expectations well

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Acheteur Vérifié

Published on 30/11/2016 à 18h09 following a purchase from 20/11/2016

very good although the price is a bit excessive

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Acheteur Vérifié

Published on 30/11/2016 à 17h52 following a purchase from 17/10/2016

Beautiful quality of the ordered hats

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Acheteur Vérifié

Published on 30/11/2016 à 17h36 following a purchase from 20/11/2016

a rather complete site for everything that goes on the head,

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Acheteur Vérifié

Published on 30/11/2016 à 15h55 following a purchase from 21/11/2016

Very nice product.

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Acheteur Vérifié

Published on 30/11/2016 à 15h48 following a purchase from 22/11/2016

Great!

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Acheteur Vérifié

Published on 30/11/2016 à 15h37 following a purchase from 21/11/2016

Wide selection and fast shipping

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Acheteur Vérifié

Published on 30/11/2016 à 15h01 following a purchase from 22/11/2016

Perfect... welcome, order processing, deadlines, PERFECT §

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Acheteur Vérifié

Published on 30/11/2016 à 14h58 following a purchase from 21/11/2016

Fast and careful shipping.

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Acheteur Vérifié

Published on 30/11/2016 à 14h51 following a purchase from 22/11/2016

Excellent service, fast, good customer contact, perfect after-sales service after I made a mistake with the size. Only downside, I couldn't use the PayPal payment option.

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Acheteur Vérifié

Published on 30/11/2016 à 13h52 following a purchase from 21/11/2016

Excellent service

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Acheteur Vérifié

Published on 30/11/2016 à 13h36 following a purchase from 31/10/2016

No correct tracking of the order placed

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Response from Chapellerie Traclet Published on 01/12/2016

Hello
For the navy beret, we sent you an email to inform you that the navy beret is still pending.
Please excuse us for this delivery delay.
Best regards
Traclet

Acheteur Vérifié

Published on 30/11/2016 à 07h31 following a purchase from 20/11/2016

fast shipping, very well packaged and the product was in accordance with the description on the site, and of very good quality. I am very satisfied with my purchase and I recommend this site

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Acheteur Vérifié

Published on 29/11/2016 à 23h39 following a purchase from 28/10/2016

Very good
Well-designed site, pleasant. The items are well highlighted, with a complete description, as well as valuable help for choosing sizes.

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Acheteur Vérifié

Published on 29/11/2016 à 20h26 following a purchase from 20/11/2016

Website ergonomics acceptable. Honest and relevant information. Variety of product choices. Ordering quite easy. Serious and professional site once the order is placed.

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Acheteur Vérifié

Published on 29/11/2016 à 19h34 following a purchase from 20/11/2016

Very fast shipping

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Acheteur Vérifié

Published on 29/11/2016 à 16h37 following a purchase from 20/11/2016

deadlines respected

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Acheteur Vérifié

Published on 29/11/2016 à 16h13 following a purchase from 19/11/2016

!!!!

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Acheteur Vérifié

Published on 29/11/2016 à 15h51 following a purchase from 18/11/2016

Order received quickly, in good condition, hat well packaged, corresponds to what I wanted.

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Acheteur Vérifié

Published on 29/11/2016 à 15h49 following a purchase from 21/11/2016

super

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