Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2016
good wide selection but high prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2016
Many choices, fast delivery. Good idea with the postcard to facilitate returns if needed!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2016
Perfect! Highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2016
Careful and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2016
Well-made site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2016
Simple and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2016
Professional seller, product description, order processing time, product compliance, I must say it's good work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2016
Very good. Easy procedures
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2016
Very good too
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2016
Not bad but not very clear regarding delivery times when the product is out of stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2016
Essential for choosing the quality of hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2016
Good site, easy to access
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2016
Order compliant and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2016
Several orders with this seller. Always perfect. Speed, tracking info, quality packaging ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2016
not easy to find size 53, many hats start at 55-56 so less choice for me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2016
well-made site especially since you indicate the sizes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2016
Fast delivery that perfectly matches my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2016
Fast delivery, friendly contact; in-store (on the phone for questions)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2016
Nothing to report. For this first order, everything went perfectly well. Fast and efficient, product well packaged in a sturdy cardboard box, quick delivery handed over by the post, choice of delivery with or without signature at the time of order. Honestly perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2016
Well-designed site, fabulous and unexpected selection, fast delivery for all budgets.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2016
No problems to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2016
Well-designed and clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2016
Fast and efficient service. Perfect packaging that respects the hats.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2016
xxxx
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2016
Second order with this seller. Tracking, impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2016
Fast shipping, well packaged, quality product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2016
very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/04/2016
This is the third time I write messages of dissatisfaction but they are refused!!!! Next time I will give 5 stars with a negative review if that’s better! I am not satisfied because the purchased product does not match the photo, so the site does not satisfy me!!! Do not ask for my opinion if it is to refuse it! 10 euros credit does not help me at all, you sell hats and I don’t need them that often!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2016
Impeccable service, quick turnaround and compliant product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2016
This site offers a wide and varied selection - Reliable information and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2016
Carefully packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2016
Very beautiful hat
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2016
very good, clear and well-made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2016
Very good product. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2016
It's a very good site, easy to navigate.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2016
well made
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