Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Respect for delivery times, very good quality of the product. I recommend
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Response from Chapellerie Traclet
Hello Yan,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products and the respect for our delivery times. Your recommendations are valuable and motivate us to continue offering the best.
Best regards,
The Chapellerie Traclet team
S
Sylvain G.
Rating: 4 out of 5
following a purchase from 20/07/2026
delivery as expected
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Response from Chapellerie Traclet
Hello Sylvain,
Thank you for your positive feedback! We are delighted to know that your delivery went as planned. Your satisfaction is our priority and your encouragement motivates us to continue providing you with the best possible service.
Best regards,
The Chapellerie Traclet team.
D
David H.
Rating: 5 out of 5
following a purchase from 30/07/2026
arrived on time and a superb hat good quality
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Response from Chapellerie Traclet
Hello David,
We sincerely thank you for your flattering review. We are delighted that you like your hat and that it arrived on time. Your satisfaction is our greatest reward and we hope to see you again soon in our store.
Best regards,
The Chapellerie Traclet team
F
Felix G.
Rating: 1 out of 5
following a purchase from 31/07/2026
I had already purchased this same model several years ago, satisfied with the previous purchase, I have repeated.
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Response from Chapellerie Traclet
Hello Felix,
We are sincerely sorry to hear that your experience with our shop did not meet your expectations, especially after a previous purchase that satisfied you. We would very much like to discuss this with you to understand what happened and find a solution together.
We thank you for your understanding and remain at your disposal for private discussions.
Best regards,
The boutique team
C
Christiane L.
Rating: 5 out of 5
following a purchase from 30/07/2026
good review
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Response from Chapellerie Traclet
Hello Christiane,
We sincerely thank you for your positive review. It is a real pleasure to know that you are satisfied with your experience at Chapellerie Traclet. We hope to have the pleasure of welcoming you again very soon.
Best regards,
The boutique team
P
Paul C.
Rating: 5 out of 5
following a purchase from 31/07/2026
Great service. Package arrived in perfect condition and well packed. I would purchase another hat from this shop.
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Response from Chapellerie Traclet
Hello Paul,
We warmly thank you for your positive feedback. We are delighted to hear that you are satisfied with our service and that your order arrived in perfect condition. Your trust touches us and we would be happy to welcome you again for your next purchase.
Best regards,
The Chapellerie Traclet team
C
Celine R.
Rating: 5 out of 5
following a purchase from 30/07/2026
I always appreciate your speed and seriousness. Your hats are great
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Response from Chapellerie Traclet
Hello Céline,
We sincerely thank you for your flattering feedback. It is a pleasure to know that you appreciate the speed and seriousness of our service, as well as the quality of our hats. We would be delighted to welcome you again very soon!
Best regards,
The Traclet Hat Shop Team.
T
Thierry B.
Rating: 4 out of 5
following a purchase from 31/07/2026
I did not have an "experience", I just went to the store to try on hats and bought one. I am satisfied, and I especially thank the people who brought the sought model from the depot.
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Response from Chapellerie Traclet
Hello Thierry,
We sincerely thank you for your positive feedback. We are delighted to hear that you found the hat that suited you and that our team was able to help you retrieve it. We hope you will have the opportunity to come back and discover other models.
Best regards,
The Chapellerie Traclet team
C
Chris F.
Rating: 5 out of 5
following a purchase from 14/07/2026
Very good
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Response from Chapellerie Traclet
Hello Chris,
We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience with our shop. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
J
Jean-Jacques S.
Rating: 5 out of 5
following a purchase from 30/07/2026
Beautiful choice, safe and fast shipping, elegant products, quality
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Response from Chapellerie Traclet
Hello Jean-Jacques,
A big thank you for your warm review! We are delighted that our selection and the quality of our products have managed to charm you. Your satisfaction is our greatest reward and we hope to see you again soon in our shop.
Best regards,
The Traclet Hat Shop Team.
W
William W.
Rating: 5 out of 5
following a purchase from 30/07/2026
Product as described, fast and careful shipping
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Response from Chapellerie Traclet
Hello William,
We sincerely thank you for your positive feedback. We are delighted to learn that our product satisfies you and that you enjoyed the quality of our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
P
Patrick A.
Rating: 5 out of 5
following a purchase from 30/07/2026
Very good shop, fast delivery, exhaustive choice of products
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Response from Chapellerie Traclet
Hello Patrick,
We warmly thank you for your positive review. We are delighted that you appreciated our selection of products and the speed of our service. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
G
Gustave K.
Rating: 5 out of 5
following a purchase from 17/07/2026
Very good
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Response from Chapellerie Traclet
Hello Gustave,
We sincerely thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience at Chapellerie Traclet, and we would be delighted to welcome you again to our store.
Best regards,
The store team
H
Hubert P.
Rating: 5 out of 5
following a purchase from 30/07/2026
Order received within the announced timeframe, product matching my choice, I recommend this French and professional site, responsive, communicative.
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Response from Chapellerie Traclet
Hello Hubert,
We warmly thank you for your positive review! We are delighted to know that your order was received on time and that the product meets your expectations. Your satisfaction is our greatest reward and we would be happy to welcome you again on our site.
Best regards,
The shop team
F
Franck L.
Rating: 5 out of 5
following a purchase from 29/07/2026
Product received quickly and as ordered
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Response from Chapellerie Traclet
Hello Franck,
We warmly thank you for your positive feedback! We are delighted to learn that your product was received quickly and that it meets your expectations.
We hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team
B
Benoit M.
Rating: 5 out of 5
following a purchase from 20/07/2026
Despite my satisfaction with my purchase, I would have liked to have a higher quality Panama in the 300-400€ range for an Ecuador Panama. But I love this store
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Response from Chapellerie Traclet
Hello Benoit,
We warmly thank you for your review and your perfect rating. We are delighted to learn that you appreciate our store and we take good note of your search for superior quality in panama hats. Your satisfaction is our priority, and we hope to see you again soon among us.
Best regards,
The Traclet Hat Team
F
Florence L.
Rating: 5 out of 5
following a purchase from 10/07/2026
Very satisfied with my items, of good quality and beautiful quality. Thank you very much
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Response from Chapellerie Traclet
Hello Florence,
A big thank you for your positive feedback! We are delighted to hear that you are satisfied with the quality of our items and we hope to see you again soon in our shop.
Best regards,
The Traclet Hat Shop team.
P
Philippe B.
Rating: 5 out of 5
following a purchase from 29/07/2026
Very good
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Response from Chapellerie Traclet
Hello Philippe,
A big thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. We hope to have the pleasure of seeing you again very soon to introduce you to other models.
Best regards,
The boutique team
J
Jean-Marcel P.
Rating: 5 out of 5
following a purchase from 29/07/2026
Good
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Response from Chapellerie Traclet
Hello Jean-Marcel,
We warmly thank you for your positive review! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet.
Looking forward to seeing you again soon,
The boutique team.
N
Nicolas P.
Rating: 5 out of 5
following a purchase from 25/07/2026
Hat well packaged and very beautiful, it is much cooler than a cap and moreover it's in the Loire so we don't hesitate to support our local economy..good continuation..
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Response from Chapellerie Traclet
Hello Nicolas,
We warmly thank you for your positive review! We are delighted that you are satisfied with your hat and that you support our local economy. We hope to see you soon in our online store to discover our new collections.
Best regards,
The Traclet Hat Team
F
Fouad C.
Rating: 5 out of 5
following a purchase from 29/07/2026
Client, for a few years always satisfied with the products, I highly recommend very professional
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Response from Chapellerie Traclet
Hello Fouad,
We warmly thank you for your loyalty and encouragement. It is a real pleasure to know that our products satisfy you and that you recommend us.
Best regards,
The Traclet Hat Shop team.
P
Patrick P.
Rating: 5 out of 5
following a purchase from 24/07/2026
In accordance with the description
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Response from Chapellerie Traclet
Hello Patrick,
We warmly thank you for your positive feedback! We are delighted to know that your order met your expectations and we hope to see you again soon in our store.
Best regards,
The Traclet Hat Shop Team
G
Georges C.
Rating: 5 out of 5
following a purchase from 28/07/2026
Hat too beautiful Serious company Thank you
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Response from Chapellerie Traclet
Hello Georges,
We sincerely thank you for your flattering review. We are delighted that you like our hat and that you appreciated our service. Your satisfaction is our greatest reward, and we hope to see you very soon in our shop.
Best regards,
The Traclet Hat Team
I
Isabell S.
Rating: 5 out of 5
following a purchase from 28/07/2026
the hat is very pretty.
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Response from Chapellerie Traclet
Hello Isabell,
A big thank you for your very positive review! We are delighted to hear that you like the hat and that it has met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
C
Carole R.
Rating: 5 out of 5
following a purchase from 27/07/2026
Super cap
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Response from Chapellerie Traclet
Hello Carole,
We sincerely thank you for your positive review and your feedback on our cap. It is a pleasure to know that you are satisfied and we would be delighted to welcome you again soon to discover more of our products.
Best regards,
The Traclet Hat Team
G
Gilles Jean-Baptiste S.
Rating: 5 out of 5
following a purchase from 25/07/2026
In accordance with my order
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Response from Chapellerie Traclet
Hello Gilles Jean-Baptiste,
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your order. Your trust and satisfaction are our greatest reward.
We hope to have the pleasure of seeing you again very soon in our online store.
The team at Chapellerie Traclet
N
Nicolas A.
Rating: 5 out of 5
following a purchase from 27/07/2026
Very good As usual!
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Response from Chapellerie Traclet
Hello Nicolas,
A big thank you for your very positive feedback! We are delighted to know that you are satisfied with your experience with us, as always. Your loyalty means a lot to us and encourages us to always give our best.
Best regards,
The shop team.
G
Gérard B.
Rating: 5 out of 5
following a purchase from 15/07/2026
Very good but you should warn buyers when the product is on order.
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Response from Chapellerie Traclet
Hello Gérard,
We warmly thank you for your positive review and your rating of 5/5. We take note of your suggestion regarding informing buyers during the order and we will ensure to improve this aspect to provide the best possible experience.
Best regards,
The Traclet Hat Shop Team
J
Joel B.
Rating: 5 out of 5
following a purchase from 27/07/2026
Perfect! This is the third one, I love the shape and especially the quality.
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Response from Chapellerie Traclet
Hello Joel,
A big thank you for your very positive comment! We are delighted to learn that you appreciate our products so much and that the quality satisfies you. Your loyalty is our greatest reward, and we would be thrilled to welcome you back to our store.
Best regards,
The Traclet Hat Shop Team
M
Margaritis A.
Rating: 5 out of 5
following a purchase from 04/07/2026
Very satisfied!
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Response from Chapellerie Traclet
Hello Margaritis,
We warmly thank you for your positive feedback! We are delighted to hear that you are very satisfied with your experience with us.
Best regards,
The Traclet Hat Shop team.
L
Leonid Z.
Rating: 5 out of 5
following a purchase from 27/07/2026
Ok
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Response from Chapellerie Traclet
Hello Leonid,
We warmly thank you for your positive feedback! Your satisfaction is our greatest reward and we are delighted that you enjoyed your experience with us.
Best regards,
The team at Chapellerie Traclet
E
Eric C.
Rating: 5 out of 5
following a purchase from 27/07/2026
Serious company. I appreciate
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Response from Chapellerie Traclet
Hello Eric,
We sincerely thank you for your positive feedback. It is a real pleasure to know that you appreciate our seriousness and commitment. Your satisfaction is our greatest reward.
Best regards,
The shop team
S
Sébastien L.
Rating: 5 out of 5
following a purchase from 28/07/2026
Order shipped and received very quickly. Careful shipping and product corresponding exactly to my wish.
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Response from Chapellerie Traclet
Hello Sébastien,
We warmly thank you for your positive feedback. We are delighted to learn that your order was shipped quickly and that it perfectly meets your expectations.
Best regards,
The Traclet Hat Shop Team
A
Aurelien M.
Rating: 4 out of 5
following a purchase from 07/06/2026
Delivery time too long
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Response from Chapellerie Traclet
Hello Aurelien,
Thank you very much for your positive feedback and your rating of 4/5. We are delighted that you enjoyed your experience, but we also understand that the delivery time did not meet your expectations. We are constantly working to improve our services and your comments are valuable to us.
We wish you an excellent day,
The Chapellerie Traclet team.
J
Jack A.
Rating: 5 out of 5
following a purchase from 26/07/2026
Perfect item, fast delivery
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Response from Chapellerie Traclet
Hello Jack,
We warmly thank you for your positive feedback! We are delighted to learn that you like the article and that the delivery was quick. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
D
Daniel K.
Rating: 5 out of 5
following a purchase from 23/07/2026
thank you for sending the package, good reception and for a perfect summer hat
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Response from Chapellerie Traclet
Hello Daniel,
We warmly thank you for your positive feedback! We are delighted that you are satisfied with your summer hat and that the delivery went smoothly.
Best regards,
The Traclet Hat Team
D
Daniel C.
Rating: 5 out of 5
following a purchase from 18/04/2026
Quality products and serious tracking of your order's progress.
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Response from Chapellerie Traclet
Hello Daniel,
We sincerely thank you for your positive feedback! We are delighted that our products and the follow-up of your order met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
O
Olivier B.
Rating: 5 out of 5
following a purchase from 25/07/2026
Very satisfied with Chapellerie Traclet. Just a note on a CRAMBES hat that shrank, even though it was washed in cold water.
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Response from Chapellerie Traclet
Hello Olivier,
We sincerely thank you for your positive feedback and your trust in Chapellerie Traclet. We take note of your comment regarding the CRAMBES hat and we will make sure to take it into account to improve our service.
Best regards,
The Chapellerie Traclet team.
L
Laurent B.
Rating: 5 out of 5
following a purchase from 27/07/2026
Light and pleasant hat to wear. Fast shipping.
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Response from Chapellerie Traclet
Hello Laurent,
We sincerely thank you for your positive feedback! We are delighted to hear that you like the hat and that the delivery was quick. Your satisfaction is our priority, and we would be pleased to welcome you again to our store.
Best regards,
The Traclet Hat Shop Team.
G
Geoffrey M.
Rating: 5 out of 5
following a purchase from 25/07/2026
Exceeded my expectations.
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