Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2014
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2014
All good delivered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2014
Fast transfer, large choice, could perhaps develop winter felt hats like those in straw for summer and for children too
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2014
Very good, the problem is that I don't have a hat head, I don't know which shape suits me, I took this style of hat because I have already worn this shape. What would be nice is advice based on face shape and being able to display your head for fittings.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2014
Fast delivery, I recommend this site, beautiful service, beautiful products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2014
in terms of packaging very good. good quality/price ratio
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2014
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2014
Fast, efficient... what else?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2014
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2014
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2014
personally, I have nothing to complain about, except that it's perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2014
very favorable review
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2014
Well detailed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2014
well-presented site, very responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2014
Efficient and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2014
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2014
Good ergonomics, quick and easy navigation and search
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2014
Very good site; however, one reservation: indicate large size headgear > 61 cm. Very fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2014
Fast ... very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2014
I confirm the rating of
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2014
Wide choice and well delivered products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2014
Fast shipping, many sizes available
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2014
easy to consult site, perhaps lacking a bit of choice regarding fur hats for ladies, or on the possibility of having a custom hat made according to different criteria.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2014
Ease of purchase and great choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2014
Practical site and comprehensive regarding information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2014
Well done, good communication (telephone response)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2014
Very clear site, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2014
Perfect. Phone contact ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2014
no particular remarks.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2014
Fast shipping, item protected for transport.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2014
Nothing to say since everything was impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2014
Good product, fast and careful shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2014
clear site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2014
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2014
the site is clear, deliveries are fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2014
Very good 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2014
very readable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2014
I liked the availability of the contact person, fast delivery, in short, good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2014
a lot of choice, careful service, consideration of the customer during complaints.
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