Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2014
received 1 day late compared to the date mentioned by so colissimo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2014
Fast delivery service. Correct packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2014
fast and serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2014
Very good purchase corresponds to my choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2014
At least as good as those of competitors
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2014
Ultra fast delivery (less than 48h !!!!)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2014
Fast and serious, the best!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2014
efficient and elegant welcome!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2014
Very user-friendly and very professional site (head circumference measurement)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2014
Nothing to report. I made a mistake in the delivery address and they were super responsive to fix the problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2014
Perfect my order arrived very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2014
Easy site, image corresponds well to the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2014
very well made and complete site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2014
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2014
GOOD CUSTOMER LISTENING AND EFFICIENT ORDER SENDING. ETERNAL STOCK PROBLEM ON SIZES.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2014
beautiful quality items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2014
could do better in choice and quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2014
A lot of choices, and easy to consult the site. I am an old customer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2014
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2014
practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2014
The choice, the prices, speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2014
very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2014
I can only praise it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2014
Loyal customer and I will remain so for a long time :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2014
Cap received and conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2014
A company that goes above and beyond to satisfy you; a very good telephone reception; an incredible selection of high-quality products; careful and fast shipping; a top-notch site; warm congratulations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2014
Good site with nice promotions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2014
well-designed site, easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2014
A wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2014
Excellent store with a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2014
it's mainly the person I spoke to on the phone who was good. The online payment system is very bad and almost made you lose the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2014
Very clear site and a lot of choices. Quality of the product and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2014
Fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2014
Nothing to say, quality is there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2014
of choice of prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2014
Clear and precise on the description of the different hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2014
clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2014
Quality of the product, price, delivery... Perfect!
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