Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2014
Very good, the varied items are very well presented. A lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2014
Perfect, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2014
Varied choice, relevant information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2014
It's a clear, precise site. Good presentation. Just sometimes a flaw regarding colors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2014
Beautiful items, perfect site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2014
very well made site for searching for a specific product. Speed of shipping allows us to quickly enjoy our purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2014
Very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2014
Very "Pro". You are right, only the service will make the difference between two companies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2014
Impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2014
perfect telephone contact. Calls back as promised. If I dared, I would say "Hats off"!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2014
Excellent merchant, timely delivery and super quality products!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2014
Very good.
Clear site and good information about the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2014
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2014
Good presentation, clear and precise
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2014
Good order tracking
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2014
Good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2014
Flawless transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2014
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2014
Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2014
Product conforms and very correct delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2014
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2014
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2014
Product conforms, impeccable delivery, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2014
Fast delivery, quality product for a fair price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2014
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2014
efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2014
Very good customer service, fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2013
Order received on time and as expected. Very efficient service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2012
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2013
The delay was a bit long but it's 'custom-made'.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2013
Wide choice of hats and brands. Competitive prices and serious customer service that does not hesitate to make small commercial gestures in some cases. Fast and careful shipping. Negative points: free shipping only from €90 and returns at the customer's expense...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2013
Very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
Very complete site, a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2013
Very good - a lot of choices - accessible and responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2013
Serious site, a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2012
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2013
good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2012
Well-made site, fast delivery, wide choice. I recommend
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