Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2012
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2013
No particular comment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2012
very good house
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2013
Very good site, excellent handling of the request, speed, friendliness etc...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2013
Very well served and on time, no unpleasant surprises.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2013
very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2013
easy to navigate, wide selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2013
Particularly well documented. Many models with classification allowing easy search.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2013
very good, description matches the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2013
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2012
2nd time I order on this site nothing to complain about, very professional,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2013
OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2013
Very clear site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2013
good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2012
fast delivery, 10 days
very well informed during the phone call, friendly
thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2012
pleasant site, easy navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2013
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2013
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2013
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2013
excellent site, clear, easy to use; to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2013
well-made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2013
good site satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2012
very well made site, searching for what you want to buy is very simple
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2013
Well documented and very detailed. Excellent value for money products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2013
very good, the choice is great, I will go back to them if needed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2013
10-Oct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2012
I used Google to translate.
I was very happy and impressed with your service and I recommend your company to my friends.
Best regards,
Tony Bray
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2013
very serious company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2013
clear site and easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2013
very good site for hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2012
items of very good value for money. Always satisfied with my purchases
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2013
A SERIOUS HOUSE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2012
The site is great. We are well informed about the items (materials, sizes...).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2013
I am happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2013
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2013
The navigation tool is quite comprehensive but the size selection is not ergonomic (no overlap between US and FR sizes, cannot make co-selection)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2012
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2013
A wide choice of quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
efficient fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2013
nothing to say
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