Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 575 published reviews
5 29,5k 81% 4 4 786 13% 3 1 332 4% 2 399 1% 1 520 1%

Summary of reviews

Customers consistently praise the store for reliable, on-time delivery and careful packaging that protects items during transit, with many mentions of fast shipping and well-presented arrivals. Product quality is a clear strength, with descriptions noting accurate representation, good finishes, and items matching what was ordered, including well-made caps and suitable sizes. The store’s customer service and overall reliability are highlighted through responsive contact, helpful assistance, and repeat positive experiences, with several buyers planning to return or recommend the site to friends. Overall, the experience is described as smooth and dependable, with multiple reviews emphasizing prompt delivery, order accuracy, and supportive staff.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2013
very large selection of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2013
Very large selection. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2013
Clear and very wide range
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2013
clear and friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2013
very good 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2013
Easy to shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2013
You can order without worry. Direction of this establishment with a good commercial spirit and efficiency.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
ALL AS PER MY ORDER FOR THE BORSALINO
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2012
Well received well packaged. 5th order on the site nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2013
OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2013
Complete and easy to use site, however my disappointment with one of the 2 products is related to the lack of representation of the products in context: that is to say on a real head
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2013
Great appreciated choice.
Not always easy to visualize the models worn
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2013
May 4
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2013
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2013
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2013
very good
RM
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2013
super site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2013
I would give 4 stars, with a reservation on the sizes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2012
Nice photos
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2013
There is a lot of choice, it's appreciated.
The interlocutors are very friendly and the communications by email and phone are clear.
The order tracking section is practical.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2013
Some difficulties regarding the size and the way the purchased item is presented on the site despite having been precise in the order but overall correct responsiveness (return for size change).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2013
5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2013
May 5
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2013
a lot of product choice but not enough color options despite the particularity of some, I would advise to add more color choices regarding trilby hats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2012
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2013
no problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2013
Reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2013
Very well done, except for some orders regarding sizes, but calling goes well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2013
I am satisfied with the product, the only concern is how to clean my hat that I love so much?,,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2013
difficult to see the height and width of the hats...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2013
very good nothing to say on time to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2013
reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2013
Practical and user-friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2013
Very well-built site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2013
Very well-made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2013
Perfect: serious, speed, quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2013
CLARITY OF INFORMATION
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2013
some choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
very good
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