Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2013
Some difficulties regarding the size and the way the purchased item is presented on the site despite having been precise in the order but overall correct responsiveness (return for size change).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2013
5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2013
May 5
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2013
a lot of product choice but not enough color options despite the particularity of some, I would advise to add more color choices regarding trilby hats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2012
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2013
no problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2013
Reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2013
Very well done, except for some orders regarding sizes, but calling goes well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2013
I am satisfied with the product, the only concern is how to clean my hat that I love so much?,,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2013
difficult to see the height and width of the hats...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2013
very good nothing to say on time to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2013
reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2013
Practical and user-friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2013
Very well-built site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2013
Very well-made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2013
Perfect: serious, speed, quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2013
CLARITY OF INFORMATION
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2013
some choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2013
Very well made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2013
the site is very good, easy to use and very fast delivery, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2012
5 stars
CUSTOM MADE PRODUCTS DIVERSE UNCOMMON
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2013
very good, simply some hats would deserve a photographic illustration with all the emphasis that it requires.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2013
Very good specialized site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2012
simple and practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2012
Fast, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2013
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2012
simple and practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2013
Good choice and quick response from customer "service".
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2012
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2013
this is my second purchase; so satisfied with the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2012
effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2012
very serious to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2012
quality of service and speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2013
Excellent follow-up, I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2013
very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2012
OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2012
Serious sales site. Aligns with competitors. No disappointment with the quality of the products.
Small disappointment regarding the non-coverage of shipping costs for exchanging a product with an incorrect size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2012
very well organized
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2013
very well made site
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