Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Eric A.

Published on 16/05/2025 à 12h23 following a purchase from 10/05/2025

A loyal customer for many years, I am always extremely satisfied: serious company, very well-stocked. Quality of products and service! Bravo!

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Maryse V.

Published on 16/05/2025 à 12h04 following a purchase from 11/05/2025

Satisfied with my order, conforms to the description on the site and fast delivery

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Samuel B.

Published on 16/05/2025 à 12h02 following a purchase from 09/05/2025

Very happy with my purchase of this English cap of very good quality. Very satisfied with fast delivery.

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Jean-Yves B.

Published on 16/05/2025 à 11h31 following a purchase from 09/05/2025

Very good.

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Thierry G.

Published on 16/05/2025 à 11h11 following a purchase from 10/05/2025

Very good responsiveness.

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Bernard D.

Published on 16/05/2025 à 10h34 following a purchase from 10/05/2025

Excellent item, conforms to the description.

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Rodolphe C.

Published on 16/05/2025 à 09h58 following a purchase from 11/05/2025

Product conforms to the website except: you state 100% cotton whereas it is indeed a gabardine fabric not 100% cotton (this did not bother me as I have been wearing this type of hat for 5 years and know it by heart) But correct the site for more transparency for customers who may not know the product.

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Hanna K.

Published on 16/05/2025 à 07h32 following a purchase from 02/05/2025

It's good.

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Pierre C.

Published on 15/05/2025 à 22h26 following a purchase from 10/04/2025

No comment.

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Hissa B.

Published on 15/05/2025 à 19h45 following a purchase from 02/05/2025

I found exactly what I wanted right away.

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Hassan M.

Published on 15/05/2025 à 10h59 following a purchase from 05/05/2025

A very clear site easy to navigate with a very competent sales service.

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Olivier R.

Published on 14/05/2025 à 22h05 following a purchase from 08/05/2025

Very happy with my purchase, the quality seems very good. I plan to make other purchases here and I recommend this store.

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Cyril W.

Published on 14/05/2025 à 16h24 following a purchase from 09/05/2025

Fast delivery, careful packaging.

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Ulf E.

Published on 14/05/2025 à 15h30 following a purchase from 05/05/2025

Very good.

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Dany F.

Published on 14/05/2025 à 13h27 following a purchase from 06/05/2025

Very nice quality, I like it a lot.

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Curt F.

Published on 14/05/2025 à 10h26 following a purchase from 07/05/2025

Easy to use and navigate.

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Denis P.

Published on 14/05/2025 à 09h18 following a purchase from 08/05/2025

As always, delivery on time and the ordered items provide me satisfaction.

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Francoise R.

Published on 14/05/2025 à 08h22 following a purchase from 08/05/2025

A lot of choices at different prices.

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Guy D.

Published on 14/05/2025 à 00h01 following a purchase from 08/05/2025

Satisfied.

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David L.

Published on 13/05/2025 à 18h19 following a purchase from 08/05/2025

Very nice pair of suspenders, very fast shipping.
I recommend

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Jean-Claude M.

Published on 13/05/2025 à 15h33 following a purchase from 02/05/2025

huge selection and very well designed site

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Renato D.

Published on 13/05/2025 à 14h33 following a purchase from 05/05/2025

The protection of the hats needs to be improved so that they do not arrive dented at their destinations

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Céline V.

Published on 13/05/2025 à 13h58 following a purchase from 01/05/2025

Very good user-friendly site and easy to use.

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Saeed B.

Published on 13/05/2025 à 12h58 following a purchase from 07/05/2025

Super quality

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Emmanuel F.

Published on 13/05/2025 à 09h35 following a purchase from 08/05/2025

Perfect, thank you

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André G.

Published on 12/05/2025 à 22h47 following a purchase from 05/05/2025

The choice is difficult!

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Yann K.

Published on 12/05/2025 à 21h44 following a purchase from 05/05/2025

Perfect: good product and fast delivery.

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Laetitia G.

Published on 12/05/2025 à 19h42 following a purchase from 06/05/2025

The content was perfect. The Wallaroo Oil Black Australian leather hat from Jacaru is perfect, very beautiful and very comfortable. It fits perfectly, I wear 55 and it is indeed 55.
Simply perfect!

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Jean-Marc T.

Published on 12/05/2025 à 16h28 following a purchase from 02/05/2025

Product delivered in very careful packaging and as described

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Adrien S.

Published on 12/05/2025 à 10h58 following a purchase from 20/04/2025

Very good

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Marie Therese R.

Published on 12/05/2025 à 07h53 following a purchase from 15/04/2025

Very well

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Christian C.

Published on 12/05/2025 à 00h27 following a purchase from 04/05/2025

Color slightly lighter than in the photo. Great hat

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Jean-Paul A.

Published on 11/05/2025 à 21h25 following a purchase from 04/05/2025

Ordered on Sunday, received on Wednesday

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Antonio F.

Published on 11/05/2025 à 20h59 following a purchase from 05/05/2025

From navigation to ordering, and with fast delivery, what can I say but that it's perfect! Thank you

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Charles C.

Published on 11/05/2025 à 17h22 following a purchase from 05/05/2025

Very good site, easy to use and very complete with a lot of choices. Fast delivery.

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Cécile F.

Published on 11/05/2025 à 10h35 following a purchase from 02/05/2025

Very satisfied with my order. Moreover, I appreciate being able to pay by check, which is becoming very rare. Thank you.

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Bernard T.

Published on 11/05/2025 à 10h03 following a purchase from 07/05/2025

Everything is perfect model, speed of delivery

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Jean-Claude M.

Published on 11/05/2025 à 09h42 following a purchase from 05/05/2025

Quick transaction, careful packaging. No issues

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Joël P.

Published on 10/05/2025 à 23h33 following a purchase from 01/05/2025

Good quality of products. Exchange possible and easy.

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Craig S.

Published on 10/05/2025 à 13h51 following a purchase from 01/05/2025

Really good service great communication and product is excellent quality. Thank you!

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