Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
I regret a small defect that was not noticed during preparation. (the company offers me 10% off my next purchase)
Fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2016
Good quality of service. Just mention the manufacturing time at the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2017
Important choice and accepts bank checks!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2017
I am satisfied with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2017
It's a shame there is only one visual on the hats. And that we don't see them all worn on a mannequin. Otherwise, nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2017
Wide selection, nice range for men and women
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2017
Delivery times respected but condition of the package passable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2017
Product compliant but package arrived in poor condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2017
Easy to find what suits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2017
A bit complicated to see the same or similar products due to having to juggle with each manufacturer listed on this site. It would be better to see all the same searched items at once. The prices do not seem particularly attractive during sales.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2017
Accessible
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2017
Fast shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/12/2016
Average, the product descriptions need to be developed
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Response from Chapellerie Traclet
Hello
We still provide a lot of information on each product sheet, you need to go to
More info
What additional information do you need?
We even have a video on the products you ordered.
Please let us know the additional information to better satisfy you.
Best regards Traclet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2017
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2017
Intuitive and complete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2017
No issues, accepts Paypal payment which is important to me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2017
The delivery time is the only downside, Amazon has set the bar very high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2017
Delivery and refund without issues.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2017
Good site. Delivery quite fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2017
Serious site with a lot of choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2017
The commercial effort made by your services during the negotiation is very interesting. This effort was appreciated by the Management at the signing of the order. The delivery is made within quick deadlines, which is convenient for us, manufacturers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2017
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2017
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2017
very large selection of quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2017
Delivery time correct (although not as fast as announced). Then, for the sizes, it's quite approximate. You have to try, you can't rely on it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2017
Pleasant site and easy to navigate. Quick, pleasant, and professional phone reception.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2017
Ok, nothing more
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2017
Very well-stocked site, there is something for everyone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2016
delivery a bit too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2017
The colors of the products are not well identifiable, especially in dark shades, put a bit more light in your photos.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2017
Clear and practical site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2016
It was a gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2017
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2017
Good. Maybe still a little effort to be made on prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2017
Choice and received quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2017
The photo on the site does not correspond to reality: the cap received is flatter and less rounded than in the photo
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