Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Good, a lot of choices, but interesting products often unavailable
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Response from Chapellerie Traclet
Hello,
thank you for taking the time to respond, you can send us a request for unavailable products to see if we can get them quickly.
Best regards
Traclet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2016
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2016
I am very satisfied, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2016
Fast and efficient for all inquiries
Otherwise, pleasant site to look at and easy to handle
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2016
Lack of information when stock is empty
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2016
Practical. Outdated in terms of look and photos.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2016
VERY GOOD CONTACT BY PHONE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2016
Order conforms to my expectations. Too bad many products are out of stock!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2016
Ordered product conforms and ease of placing this order. The delivery time is quite correct. Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2016
Practical and simple site to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2016
Very good. Small downside, the delivery time is a bit long compared to what other businesses offer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2016
Clear and pleasant except for the colors
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2016
Hello, very nice product, very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2016
Very good quality of the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2016
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2016
would be 5 if delivery status updates better.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2016
maybe a comment regarding the color, it's hard to get a good sense of the color on the site, the hat is darker in reality than I thought but it's really not a big deal..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2016
Satisfied with my order. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2016
Just a pity that the item was out of stock for so long; it arrived at the end of summer....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2016
The Benodet sailor cap was unavailable for too long. It was planned for summer, it will be for autumn. Too bad!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2016
To recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2016
practical. A small problem with packaging that was too fragile which had to be redone by Chronopost -> small delivery delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2016
Speed efficiency
Attention check the price tags before sending to the customer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2016
Despite the time taken..... I was satisfied.... To recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2016
Shipments are fast. Too bad that compared to my first order, the quality of the hat is not compliant. Otherwise, serious site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2016
simple and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2016
I was not able to order directly. I was able to do it by phone without any problem and quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2016
Very good French site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2016
Well-made site. Order tracking and delivery very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2016
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2016
the site and delivery very good thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2016
Clear, neat and precise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2016
fast and helpful service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2016
The largest selection, and good service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2016
very well made site and meets my expectations
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/08/2016
If you live outside of France, do not write your details in the local language, only in French, you could wait a long time otherwise!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2016
Need to contact by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2016
Good site. The hats are well presented
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2016
Clear, precise, quality price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2016
A lot of choices with very trendy hats! Accessible prices and quality hats. I have been a customer for 1 year and I am delighted!!
The after-sales service is very responsive!
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