Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Serious - fast - competent -1 star because the descriptions of the hats are a bit too 'copy/pasted' between the different models, making it difficult to make a choice...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2016
good wide selection but high prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2016
Many choices, fast delivery. Good idea with the postcard to facilitate returns if needed!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2016
Simple and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2016
Not bad but not very clear regarding delivery times when the product is out of stock.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2016
not easy to find size 53, many hats start at 55-56 so less choice for me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2016
well-made site especially since you indicate the sizes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2016
No problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2016
xxxx
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/04/2016
This is the third time I write messages of dissatisfaction but they are refused!!!! Next time I will give 5 stars with a negative review if that’s better! I am not satisfied because the purchased product does not match the photo, so the site does not satisfy me!!! Do not ask for my opinion if it is to refuse it! 10 euros credit does not help me at all, you sell hats and I don’t need them that often!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2016
very good, clear and well-made site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2016
well made
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2016
Identical to the photo. Well fitted. Very pleasant to wear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2016
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2016
Efficient, a lot of choices. Nice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2016
very realistic photos
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2016
Hello, very complete site with a wide range of headgear! Well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2016
Sometimes a bit cluttered but the items are of good quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2016
quality items, precise descriptions, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2016
Very good, except for a stock outage at one point. We had requested to be alerted by email about availability. No news
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2016
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2016
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2016
As with the last order, I think the item should be placed in plastic and then in its final packaging. This is to protect the product from humidity or water (during the previous purchase, the packaging had been wet...). For the rest, I am fully satisfied although as a precaution I took one size down. Be careful, the caps from the Stetson brand are larger than the winter ones from the same brand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2016
Very pleasant site to browse with a variety of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2016
ok all good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2016
Seems to be a good company that works in tradition and offers varied and nice choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2016
Good products. However, a remark regarding email contact: 1/ I did not receive an email when the product was available again 2/ upon receipt, I asked a question to which I did not receive a response (how to fix the slightly warped edges of the hat due to transport).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2016
nice, there is a choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2016
Very good except for the size choices which are often (too) in 2s. M for 56/57 cm for example. Less choice, but all sizes! For me, it's the 56cm that fits perfectly. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2016
well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2016
One star less, because the delivery person did not open my mailbox to drop off the package (neither package nor notice of passage), I had to go pick it up at the post office. So I paid an extra delivery fee for nothing..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2016
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2016
Practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2016
Great site, fast, efficient with an extraordinary choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2016
The package was damaged but the contents were fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2016
Very good quality products but a head size problem forced us to return your product in size 57.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2016
I did not know this site. It was while searching for a cap on the hat shop site in Colmar that I stumbled upon your site. I found the cap I was looking for and ordered it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2016
Quite a pleasant site. Easy navigation and ordering process.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2016
Very good - but be careful! Your site has been cloned: http://www.tremix.fr/
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