Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 4 stars

Reset filters

Acheteur Vérifié

Published on 29/06/2016 à 12h51 following a purchase from 20/06/2016

Serious and fast site

Translated reviews

Acheteur Vérifié

Published on 28/06/2016 à 15h31 following a purchase from 18/06/2016

Fast delivery, too bad there is no possibility to be delivered to a relay point.

Translated reviews

Acheteur Vérifié

Published on 28/06/2016 à 00h59 following a purchase from 11/06/2016

All good, delivery, packaging, product everything was ok

Translated reviews

Acheteur Vérifié

Published on 26/06/2016 à 13h12 following a purchase from 17/06/2016

Translated reviews

Acheteur Vérifié

Published on 26/06/2016 à 00h04 following a purchase from 17/06/2016

Well-made and appreciated site.

Translated reviews

Acheteur Vérifié

Published on 25/06/2016 à 14h36 following a purchase from 13/06/2016

Satisfactory service.

Translated reviews

Acheteur Vérifié

Published on 25/06/2016 à 07h13 following a purchase from 15/06/2016

Simple and precise site.

Translated reviews

Acheteur Vérifié

Published on 24/06/2016 à 17h04 following a purchase from 15/06/2016

Lots of choices and very fast delivery.

Translated reviews

Acheteur Vérifié

Published on 23/06/2016 à 15h00 following a purchase from 19/05/2016

ORDER FOLLOW-UP TO IMPROVE....

Translated reviews

Acheteur Vérifié

Published on 22/06/2016 à 19h35 following a purchase from 12/06/2016

Very good.

Translated reviews

Acheteur Vérifié

Published on 22/06/2016 à 14h40 following a purchase from 10/06/2016

Interesting.

Translated reviews

Acheteur Vérifié

Published on 22/06/2016 à 14h10 following a purchase from 13/06/2016

My hat was delivered in a very good condition package. The delivery time was respected. Thank you to the Traclet team for the precision and description of the items that allowed me not to make a mistake on the model and size. Hats off!

Translated reviews

Acheteur Vérifié

Published on 21/06/2016 à 15h18 following a purchase from 11/06/2016

Delivery in accordance with the order. Correct delivery times.

Translated reviews

Acheteur Vérifié

Published on 20/06/2016 à 10h08 following a purchase from 06/06/2016

Fast and careful delivery, I recommend.

Translated reviews

Acheteur Vérifié

Published on 18/06/2016 à 21h08 following a purchase from 09/06/2016

Good site and very fast shipping.

Translated reviews

Acheteur Vérifié

Published on 18/06/2016 à 17h21 following a purchase from 09/06/2016

Okay, the site is clear. A bit expensive for the hats.

Translated reviews

Acheteur Vérifié

Published on 18/06/2016 à 17h13 following a purchase from 09/06/2016

Good, no problems to report.

Translated reviews

Acheteur Vérifié

Published on 18/06/2016 à 16h29 following a purchase from 09/06/2016

Shipping costs via Colissimo are clear, do not show VAT.

Translated reviews

Acheteur Vérifié

Published on 18/06/2016 à 14h57 following a purchase from 09/06/2016

Very interesting site. Difficulty in properly defining the head circumference; at a flexible centimeter 58 and upon receipt a bit large even with the cork bands.

Translated reviews

Acheteur Vérifié

Published on 17/06/2016 à 14h18 following a purchase from 08/06/2016

Good, no problems to report.

Translated reviews

Acheteur Vérifié

Published on 17/06/2016 à 13h47 following a purchase from 08/06/2016

Good.

Translated reviews

Acheteur Vérifié

Published on 15/06/2016 à 08h04 following a purchase from 05/06/2016

Fast shipping, no issues.

Translated reviews

Acheteur Vérifié

Published on 14/06/2016 à 22h03 following a purchase from 05/06/2016

Reliable and dense range.

Translated reviews

Acheteur Vérifié

Published on 14/06/2016 à 21h47 following a purchase from 05/06/2016

COMPLIANT ITEM.

Translated reviews

Acheteur Vérifié

Published on 14/06/2016 à 21h13 following a purchase from 03/06/2016

Pleasant and well diversified.

Translated reviews

Acheteur Vérifié

Published on 14/06/2016 à 15h36 following a purchase from 30/05/2016

The only problem is that the head circumference is way too big. If I find an item to proceed with an exchange, I won't hesitate. Otherwise, nothing else to report, without this little issue it would be perfect in every way.

Translated reviews

Acheteur Vérifié

Published on 12/06/2016 à 21h38 following a purchase from 27/05/2016

Lots of choices, too bad you can't try before ordering, as you have to return at your own expense.

Translated reviews

Acheteur Vérifié

Published on 12/06/2016 à 12h15 following a purchase from 31/05/2016

This order must be the fourth on the site, the only one I am not satisfied with. I returned the item within the week because it is much larger than usual (same size choice as the brand though). Moreover, I must say I don't like the cut. Lastly, the condition of the package upon delivery was damp and quite damaged. Blame the delivery person and not the Chapellerie/Traclet. However, there was a missing plastic inside to protect it, I think. Way too many products are out of stock and have been for weeks, which is regrettable. I still keep my confidence in your site, but I am forced to look elsewhere as well. Best regards.

Translated reviews

Acheteur Vérifié

Published on 11/06/2016 à 18h04 following a purchase from 18/05/2016

Delivery in accordance, although a bit long since the product was being restocked.

Translated reviews

Acheteur Vérifié

Published on 11/06/2016 à 17h30 following a purchase from 02/06/2016

A bit expensive but good quality!

Translated reviews

Acheteur Vérifié

Published on 11/06/2016 à 06h37 following a purchase from 31/05/2016

Interesting

Translated reviews

Acheteur Vérifié

Published on 10/06/2016 à 16h10 following a purchase from 31/05/2016

Nothing to report

Translated reviews

Acheteur Vérifié

Published on 08/06/2016 à 00h14 following a purchase from 20/04/2016

practical

Translated reviews

Acheteur Vérifié

Published on 07/06/2016 à 18h41 following a purchase from 30/05/2016

Translated reviews

Acheteur Vérifié

Published on 07/06/2016 à 15h05 following a purchase from 30/05/2016

it's very good

Translated reviews

Acheteur Vérifié

Published on 06/06/2016 à 18h52 following a purchase from 18/05/2016

candy

Translated reviews

Acheteur Vérifié

Published on 06/06/2016 à 10h05 following a purchase from 27/05/2016

- impeccable delivery within 24h
- unfortunate insufficient stock, some sizes were missing
- straw boater does not withstand storms well...

Translated reviews

Acheteur Vérifié

Published on 03/06/2016 à 08h22 following a purchase from 14/05/2016

very good and very serious.

Translated reviews

Acheteur Vérifié

Published on 02/06/2016 à 19h17 following a purchase from 21/05/2016

I would say good regarding the speed and efficiency during the processing of my order. But I am not in a position to evaluate the content of this order as it is a gift and I had the package sent to the home of the concerned person.

Translated reviews

Acheteur Vérifié

Published on 02/06/2016 à 10h00 following a purchase from 02/04/2016

unreliable

Translated reviews