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Rating: 4 out of 5
significant gap between the given deadline and the delivery date
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
too bad I did not receive a notice of passage from the post office, but you are not to blame!
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A
Rating: 4 out of 5
cool
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A
Rating: 4 out of 5
Complete site, well done and intuitive thanks to the different ranges.
Many references however, it is sometimes possible to get lost.
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Many references however, it is sometimes possible to get lost.
A
Rating: 4 out of 5
Good!
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A
Rating: 4 out of 5
Correct and fast delivery.
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A
Rating: 4 out of 5
good readability,
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A
Rating: 4 out of 5
The only downside I regret is the packaging of the hat. Given the price, I would have liked it to be placed in a specific Stetson box and not in a vulgar plastic. Especially since it's a gift I wish to give.
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A
Rating: 4 out of 5
The only complaint I have is that there are significant differences between sizes depending on the models of hats. For example: XLs are not the same, so it's difficult to order online without making a mistake.
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A
Rating: 4 out of 5
Carton slightly opened because the tape is a bit fragile.
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A
Rating: 4 out of 5
An impressive choice of models under various brands at a normal price. Fast and very careful delivery. Cap very well protected, I really recommend. The only negative point is that delivery is not free for standard shipping.
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A
Rating: 4 out of 5
Good but too expensive
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Very nice good quality
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
normal
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A
Rating: 4 out of 5
Everything went very well and the hat meets expectations.
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A
Rating: 4 out of 5
Nothing to report.
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A
Rating: 4 out of 5
Fast delivery and in accordance with my order. To recommend
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A
Rating: 4 out of 5
as a one size fits all it's a bit big
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A
Rating: 4 out of 5
Very good site
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A
Rating: 4 out of 5
the site could still be improved, especially in terms of choice filters
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A
Rating: 4 out of 5
Payment with PayPal was a bit slow.
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A
Rating: 4 out of 5
Serious, large choice of hats and caps at interesting prices
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A
Rating: 4 out of 5
no problem + deadline respected
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Pleasant and numerous products
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A
Rating: 4 out of 5
immediate viewing of available items and fast shipping
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
easy and simple to use
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A
Rating: 4 out of 5
mobile navigation not very intuitive
design lacks a bit of flair
but the offer is perfect, wide and unavailable in a physical store - thank you!
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design lacks a bit of flair
but the offer is perfect, wide and unavailable in a physical store - thank you!
A
Rating: 4 out of 5
Good site interesting choice too bad there are no sets (scarf, gloves)
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A
Rating: 4 out of 5
No issues with Traclet, the only downside being that not all colors were available in my size (but this is clearly indicated on the product sheets and I was looking for a somewhat extreme size: 62)
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A
Rating: 4 out of 5
serious and professional site having a 'bricks and mortar' presence which inspires confidence. The items I order are very true to the photo catalog. The deadlines are respected. Only downside, there is a bit of confusion in the various hat styles
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A
Rating: 4 out of 5
Item as described and delivery on time
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A
Rating: 4 out of 5
Very professional and responsive
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A
Rating: 4 out of 5
Order by check very quick. careful packaging and good quality product
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A
Rating: 4 out of 5
- Very good: Lots of choices on the site
- To improve: my item did not mention the size (it was one size but I wanted to know in advance)
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- To improve: my item did not mention the size (it was one size but I wanted to know in advance)
A
Rating: 4 out of 5
Good in terms of choice, but prices are excessive.
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A
Rating: 4 out of 5
However, the hat cover was not included; I reported it and you sent me 2 small covers (20 x 29) by mail in which the hat does not fit.
I did not understand!
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I did not understand!