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Rating: 4 out of 5
No issues with the order or delivery.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
Following the refusal of the first review submitted I am trying a second:
Package received left on the doormat in my absence, product not conforming to my order (preparation error?) and average quality so requested a refund.
Still waiting and shipping costs at my expense for the return despite their error.
Arrogant contact on the phone with the manager who does everything to ensure that no negative comment filters through.
Very disappointed.
This comment is courteous, thanks to the organization "avis-verifies.com" for doing its job as an impartial to allow this comment from an unhappy customer to appear!
Translated reviews
Package received left on the doormat in my absence, product not conforming to my order (preparation error?) and average quality so requested a refund.
Still waiting and shipping costs at my expense for the return despite their error.
Arrogant contact on the phone with the manager who does everything to ensure that no negative comment filters through.
Very disappointed.
This comment is courteous, thanks to the organization "avis-verifies.com" for doing its job as an impartial to allow this comment from an unhappy customer to appear!
A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Simple and pleasant hat, comfortable to wear.
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A
Rating: 4 out of 5
Very good site
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A
Rating: 1 out of 5
Slow delivery
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A
Rating: 4 out of 5
Beautiful collections of hats. Efficiency in orders.
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A
Rating: 4 out of 5
Quality of order management
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A
Rating: 4 out of 5
Serious, fast.
Perfect
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Perfect
A
Rating: 4 out of 5
I could not track the delivery with the link
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A
Rating: 4 out of 5
Apparently there is a choice
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A
Rating: 4 out of 5
completely satisfied
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A
Rating: 4 out of 5
Kangol caps should offer more colors
Thank you
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Thank you
A
Rating: 4 out of 5
Except for my first order where there was a mistake, the second was a success. Well done.
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A
Rating: 4 out of 5
Hat, it's the solution of the future.
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A
Rating: 4 out of 5
Delivery is very fast, the products are of quality
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A
Rating: 4 out of 5
good description of products and sales conditions
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A
Rating: 4 out of 5
Easy access, product received on time.
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A
Rating: 4 out of 5
compliant products and fast delivery. This is the second time I order from this site and I am always satisfied. I recommend.
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A
Rating: 4 out of 5
Very good site, fast and careful delivery. The classic caps sometimes lack creativity.
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A
Rating: 4 out of 5
Good quality and fast service
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Well done
Clear
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Clear
A
Rating: 4 out of 5
Simple and effective
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A
Rating: 4 out of 5
Good.
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A
Rating: 4 out of 5
Very complete site.
Maybe lacks a search tool directly by "product name"
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Maybe lacks a search tool directly by "product name"
A
Rating: 4 out of 5
given my head size (63-64) I hope for a bit more choice.....
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A
Rating: 4 out of 5
Size 54 is my usual size. For the Black Cotton Trilby, this 54 turned out to be a bit smaller. I can barely put it on my head. For my previous order, it was perfect...
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A
Rating: 4 out of 5
N/A
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A
Rating: 4 out of 5
very serious site
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Fast and very friendly service.
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A
Rating: 4 out of 5
pleasant site
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A
Rating: 4 out of 5
A lot of choice
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A
Rating: 4 out of 5
good site, well detailed
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A
Rating: 4 out of 5
Return management a bit long and return at my expense
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
The Traclet hat shop has once again demonstrated professionalism through its speed in responding to customer requests as well as its quick order preparation. A satisfied customer.
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A
Rating: 4 out of 5
Purchase conforms to what I ordered, and delivered quickly. Thank you!
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