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Rating: 4 out of 5
Very good.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Products of very nice quality, some of which are made in Europe! Careful and fast shipping like the refund.
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J
Rating: 4 out of 5
The site works well. But the delivery by colissimo (to a pickup point) is not correct at all: announced delay not respected, incoherent and misleading messages.
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C
Rating: 4 out of 5
I had a bit of trouble finding the beret I had spotted beforehand but very happy with my beret, well received.
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N
Rating: 4 out of 5
Very good.
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P
Rating: 4 out of 5
Trustworthy site.
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J
Rating: 4 out of 5
The site is very efficient. Wide choice of models. However, it lacks more large sizes, beyond 62. The delivery was fast. The packaging was careful..
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F
Rating: 4 out of 5
Very happy with my purchase, my hat suits me very well.
Met
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Met
C
Rating: 4 out of 5
Abroad while waiting to return to France and retrieve my order from my parents, if it's like last time, it should suit me perfectly
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A
Rating: 4 out of 5
Excellent welcome, and order tracking in line with a 24-hour delivery.
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J
Rating: 4 out of 5
Well no, nothing more, let's see!
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P
Rating: 4 out of 5
Having had a small issue with a previous hat that was no longer available, I returned it and received a credit for another model which I am perfectly satisfied with. It took a bit of time, but everything went perfectly, thank you again for your professionalism.
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E
Rating: 4 out of 5
Smooth and easy-to-use site, quality products, very happy with my purchase
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E
Rating: 4 out of 5
Well-designed site, easy navigation, fast delivery and very satisfied with the product.
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S
Rating: 4 out of 5
Announced delay of 3 weeks which turned into 4-5.
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L
Rating: 4 out of 5
Perfect product
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E
Rating: 4 out of 5
Fast delivery
Well-protected product
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Well-protected product
R
Rating: 4 out of 5
Delivery to a relay point within the announced timeframe, correct packaging. Beautiful Panama hat. It seems quite sturdy. To be confirmed in use
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G
Rating: 4 out of 5
Availability of products and quality of shipping
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Y
Rating: 4 out of 5
Easy to use
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B
Rating: 4 out of 5
Correct prices, respect for the delivery date
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N
Rating: 4 out of 5
The items are in accordance with my order.
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M
Rating: 4 out of 5
EASY TO USE SITE. QUALITY PRODUCT. HOWEVER, IT REMAINS COMPLICATED TO BUY A HAT ONLINE. REGARDING SIZE AND POSSIBLY STYLE. I THINK IT SHOULD BE EASIER TO RETURN AND EXCHANGE.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Satisfied with the product ordered on the site.
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A
Rating: 4 out of 5
Site with a lot of choices
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A
Rating: 4 out of 5
Perfect delivery.
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A
Rating: 4 out of 5
Product returned.
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A
Rating: 4 out of 5
Really a lot of choices.
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A
Rating: 4 out of 5
Origin of products clearly readable
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A
Rating: 4 out of 5
I easily found the hat I was looking for
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A
Rating: 4 out of 5
Quality product, simple communication, thank you
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A
Rating: 4 out of 5
German-made caps of good quality, comfortable. A bit of confusion about sizes but it works.
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A
Rating: 4 out of 5
Good shipping, however returns are poorly handled because you have to pay...
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A
Rating: 4 out of 5
A serious site that has a very large selection of quality hats. Customer service responds quickly by email and phone. I recommend with pleasure.
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A
Rating: 4 out of 5
Size as expected and fast delivery
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A
Rating: 4 out of 5
As usual, no surprises, serious company, you receive the product described online
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A
Rating: 4 out of 5
The purchase on the site went smoothly, however the shipping and delivery are unfortunately very slow. I am still waiting for my order placed in mid-May 2024.
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A
Rating: 4 out of 5
Very good product and very well made. Too bad the size choices are limited. Indeed, having a head circumference of 58, I had to take size L and my hat is too big.
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