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Rating: 4 out of 5
Fast shipping, good product.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Beautiful warm hat that I use in these cold moments.
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A
Rating: 1 out of 5
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Response from Chapellerie Traclet
Hello, thank you for your comment, but why did you give one star out of five?
Did you encounter an issue with the ordered hat?
Remaining at your disposal
Best regards
Traclet Sébastien
Did you encounter an issue with the ordered hat?
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 4 out of 5
Serious site, fast delivery, many models at all prices.
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Satisfied with my purchase
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A
Rating: 1 out of 5
Qualitative product (night cap), but ordered in black and received in white...
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Response from Chapellerie Traclet
Hello
Please excuse us for this error.
Thank you for sending us a photo of the received model at [email protected] and we will proceed to send the correct color.
Remaining at your disposal
Best regards
Traclet Sébastien
Please excuse us for this error.
Thank you for sending us a photo of the received model at [email protected] and we will proceed to send the correct color.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 4 out of 5
A bit of imprecision on sizes (2 hats in TU really tight while they are announced for my size) but everything else is perfect.
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A
Rating: 4 out of 5
I easily found what I was looking for and the delivery was fast. The quality of the product meets my expectations.
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A
Rating: 4 out of 5
Order received on time. Correct quality.
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
The delivery took 1 month because I paid with Paypal which did not transmit to Traclet.
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A
Rating: 4 out of 5
The sad part is poorly sewn and therefore not fully visible, otherwise the hat is cool.
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A
Rating: 4 out of 5
Site with a lot of choices
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A
Rating: 4 out of 5
Delighted, thank you
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A
Rating: 4 out of 5
This beret is good, but the quality has decreased compared to the last one bought a few years ago. The fabric is less dense.
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A
Rating: 4 out of 5
The toque gives complete satisfaction, size, price, quality, color. The expected delay was from two to three weeks, it arrived in 14 days, nothing to say, it's perfect.
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A
Rating: 4 out of 5
Item conforms to my request
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A
Rating: 4 out of 5
Good quick transaction
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A
Rating: 4 out of 5
Complete shop, fast and careful shipping. The only downside, and not the least, is that they did not provide free returns. Returns at the customer's expense unlike other online merchants.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Easy order on the site, fast delivery, nice product even if it is made in China, nice effect with the fake white fur, I recommend Traclet because I have never been disappointed, I had already ordered a toque and a hat
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A
Rating: 4 out of 5
Everything is OK! Very Nice!
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
-
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A
Rating: 4 out of 5
No comment
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
Expected delay of 2 to 3 weeks received 5 weeks later
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A
Rating: 4 out of 5
Good performance
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
for my first online order, I am satisfied
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A
Rating: 4 out of 5
the hat itself, I like a lot
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A
Rating: 4 out of 5
Delivery time a bit longer than what was announced (out of stock) but okay for the rest
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A
Rating: 4 out of 5
Nice item received within the announced deadlines
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A
Rating: 4 out of 5
-
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Rating: 4 out of 5
nothing to complain about the site.
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A
Rating: 4 out of 5
the item meets my expectations, very good quality. Since it is for a gift, I will see after Christmas if the size is good.
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A
Rating: 4 out of 5
Delivery and products are top!
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A
Rating: 4 out of 5
I was looking for this product I am satisfied with what I received...
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A
Rating: 4 out of 5
The product is of good quality despite the reasonable price.
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