Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 4 stars

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Acheteur Vérifié

Published on 13/02/2018 à 15h07 following a purchase from 04/02/2018

matches the description and my expectations

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Acheteur Vérifié

Published on 13/02/2018 à 09h33 following a purchase from 30/01/2018

I did not receive the right product

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Response from Chapellerie Traclet Published on 13/02/2018

Hello
Please excuse us if we made a mistake.
Can you tell us what you received and we will proceed with the exchange.
We are surprised to receive such a message when we have an email box for issues as well as a form on the site and also during delivery in the package.
Best regards
Traclet

Acheteur Vérifié

Published on 10/02/2018 à 15h48 following a purchase from 02/02/2018

Very good...speed...compliant...only positive!!!

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Acheteur Vérifié

Published on 10/02/2018 à 14h21 following a purchase from 01/02/2018

satisfied!

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Acheteur Vérifié

Published on 10/02/2018 à 14h09 following a purchase from 31/01/2018

Very good

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Acheteur Vérifié

Published on 09/02/2018 à 14h07 following a purchase from 31/01/2018

Very good, a lot of choices, and prices that I think are in line with market prices.
I recommend it of course.

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Acheteur Vérifié

Published on 08/02/2018 à 20h18 following a purchase from 30/01/2018

Perfect, just missing a pouch to protect it

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Acheteur Vérifié

Published on 07/02/2018 à 08h35 following a purchase from 28/01/2018

Perfect site. The return system could be improved.

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Acheteur Vérifié

Published on 06/02/2018 à 17h14 following a purchase from 26/01/2018

Good

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Acheteur Vérifié

Published on 06/02/2018 à 16h04 following a purchase from 27/01/2018

very good

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Acheteur Vérifié

Published on 06/02/2018 à 13h43 following a purchase from 27/01/2018

good

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Acheteur Vérifié

Published on 05/02/2018 à 17h44 following a purchase from 20/01/2018

Pleasant

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Acheteur Vérifié

Published on 03/02/2018 à 15h20 following a purchase from 19/01/2018

product that meets expectations. however, the sizes seem strange. I have a 60 cm head circumference, I order size 60 and...too small. I return, request 62 because the sizes seem small at Traclet and...too big. Not wanting to incur shipping costs again, I filled the inside with adhesive tape and adjusted the size.
this is the first time I order this type of item online, I will not do it again because you really need to try it on site to avoid any issues.

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Acheteur Vérifié

Published on 02/02/2018 à 16h48 following a purchase from 16/01/2018

Correct

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Acheteur Vérifié

Published on 01/02/2018 à 12h13 following a purchase from 12/12/2017

Very good site with a very large selection

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Acheteur Vérifié

Published on 31/01/2018 à 18h39 following a purchase from 22/01/2018

Good

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Acheteur Vérifié

Published on 31/01/2018 à 03h00 following a purchase from 21/01/2018

I find the website very good

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Acheteur Vérifié

Published on 30/01/2018 à 21h35 following a purchase from 21/01/2018

Keep it up, but having photos showing the products on models and in all colors would be a plus!

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Acheteur Vérifié

Published on 29/01/2018 à 16h11 following a purchase from 12/01/2018

Quality product as described

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Acheteur Vérifié

Published on 28/01/2018 à 14h41 following a purchase from 14/01/2018

Very good hat selling site.

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Acheteur Vérifié

Published on 27/01/2018 à 19h11 following a purchase from 16/01/2018

I had no difficulties on the site.

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Acheteur Vérifié

Published on 27/01/2018 à 16h36 following a purchase from 19/01/2018

I received at least 6 or 7 emails from you since my order? That's a lot for a single cap! I hope this is the last one.
Best regards. G.Ch.

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Acheteur Vérifié

Published on 27/01/2018 à 12h46 following a purchase from 18/01/2018

Fast delivery. Product as described.
Small disappointment regarding the text I requested to add; very difficult to read as it was directly written on the packaging paper. I had to rewrite the text on a card.

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Acheteur Vérifié

Published on 26/01/2018 à 15h09 following a purchase from 17/01/2018

This site is interesting, you can find good products at affordable prices.

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Acheteur Vérifié

Published on 26/01/2018 à 14h42 following a purchase from 17/01/2018

Nothing to complain about.

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Acheteur Vérifié

Published on 25/01/2018 à 14h22 following a purchase from 15/01/2018

Nothing to report

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Acheteur Vérifié

Published on 25/01/2018 à 12h36 following a purchase from 14/01/2018

Impeccable!

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Acheteur Vérifié

Published on 24/01/2018 à 12h42 following a purchase from 15/01/2018

Fast delivery. Serious seller.

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Acheteur Vérifié

Published on 23/01/2018 à 22h34 following a purchase from 13/01/2018

For a first visit and a first purchase, I am satisfied, everything went smoothly and the leather cap met my expectations. Very good. One downside, however, on each model, too many sizes missing.

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Acheteur Vérifié

Published on 23/01/2018 à 17h18 following a purchase from 14/01/2018

Good quality hat delivered quickly, a lot of choice on the site

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Acheteur Vérifié

Published on 23/01/2018 à 15h03 following a purchase from 12/01/2018

Contract respected in time and quality of packaging and product.

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Acheteur Vérifié

Published on 23/01/2018 à 14h41 following a purchase from 12/01/2018

Good site

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Acheteur Vérifié

Published on 23/01/2018 à 14h28 following a purchase from 14/01/2018

As always, order processed correctly and on time

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Acheteur Vérifié

Published on 18/01/2018 à 16h14 following a purchase from 07/01/2018

Great choice. Fast and careful delivery

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Acheteur Vérifié

Published on 16/01/2018 à 20h39 following a purchase from 06/01/2018

Good site, very correct service, fast and careful

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Acheteur Vérifié

Published on 16/01/2018 à 17h20 following a purchase from 07/01/2018

Product matching the description, delivery OK

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Acheteur Vérifié

Published on 16/01/2018 à 16h45 following a purchase from 05/01/2018

Serious selling site

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Acheteur Vérifié

Published on 15/01/2018 à 19h08 following a purchase from 04/01/2018

The product was sent quickly, the product is a good quality-price ratio.

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Acheteur Vérifié

Published on 15/01/2018 à 13h43 following a purchase from 04/01/2018

My only regret: A delivery after Christmas due to stock shortage.
Otherwise, delivery without problem.

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Acheteur Vérifié

Published on 15/01/2018 à 12h53 following a purchase from 14/12/2017

nothing to report

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