Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Very good reception on the phone.
However, I was supposed to be called back to confirm the availability of certain models, which was not done.
Very fast delivery, well packaged. Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2017
good products, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2017
Serious and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2017
OK, ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2017
serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2017
Satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2017
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2017
Delivery times are respected. Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2017
The package arrived well, but just with 1 day delay. But it's not a big deal, the caps are very useful these days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2017
very professional site; excellent products that were recommended to us by our dermatologist.
We would have just liked more precision regarding the exact delivery date as our product was out of stock and required a restock. We had no idea how long it would take.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2017
Well-designed practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2017
The site is very good. I'm just a bit disappointed with the products I ordered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/06/2017
Order received very late and no tracking number for the package.
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Response from Chapellerie Traclet
Hello
Yes there was a delay in delivery due to a manufacturing issue.
However, normally the tracking was sent to your email as well as by text.
Did you not receive them?
Best regards
Traclet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2017
acceptable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2017
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2017
No problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2017
finally French manufacturing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2017
Very serious shop!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2017
shipping and product quality, good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2017
Site with a lot of seriousness, stores open to calls, questions and therefore information.
Only downside, for an item at the price of the one I ordered, I would have liked a storage and maintenance guide with it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2017
Fast enough to find and order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2017
meets expectations, description and photo from the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2017
Very good, maybe just a bit more precision on the dimensions, a diagram might help.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2017
Good to see
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2017
I love it, order delivered on time and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2017
No problem with the packaging and reception
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2017
the site is good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2017
order received quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2017
Interesting site presenting a good sample of products. Delivery a bit complicated nonetheless, by appointment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2017
Clear site, lacks reviews before buying
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2017
matches the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2017
Good products, well packaged and delivery ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2017
Functional and well thought out site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2017
Very accommodating and attentive to the customer! Too bad some products come from China! I thought it was made in France
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