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Rating: 4 out of 5
Nothing to say!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 4 stars
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Rating: 4 out of 5
no review
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A
Rating: 4 out of 5
Long delay
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A
Rating: 4 out of 5
Interesting
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A
Rating: 4 out of 5
just delivery 48h I don't think so, and the order tracking leaves much to be desired
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A
Rating: 4 out of 5
Clear the only remark sometimes need photo on model to imagine on mine
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A
Rating: 4 out of 5
A lot of choices. Serious. Simple. Quality and good delivery service.
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Rating: 4 out of 5
The site is good and easy to use but I find your delivery costs too high.
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Rating: 4 out of 5
good
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Rating: 4 out of 5
serious
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A
Rating: 4 out of 5
well-stocked site, accompanied by good service and advice.
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Rating: 4 out of 5
very complete and clear
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Rating: 4 out of 5
Site not badly done
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
A lot of choices. The site is well done.
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Rating: 4 out of 5
Respect for the announced delivery deadlines,
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Rating: 4 out of 5
Correct and simple
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A
Rating: 4 out of 5
Very fast and very good quality, thank you very much. ;)
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A
Rating: 4 out of 5
No major problems. Except for a small annoyance: one of the products was out of stock for a very very very long time, and now announced: only in two weeks. Enough to lose patience
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A
Rating: 4 out of 5
very clear site and with original products
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Rating: 4 out of 5
Good site
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Rating: 4 out of 5
Choice, clarity, price + The order tracking (shipping) can be improved
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Rating: 4 out of 5
good
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Rating: 4 out of 5
very nice quality, as described. fast delivery, well packaged. size a bit large, head circumference 60cm, I should have taken 59cm...
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
A lot of choices at reasonable prices. However, the packages are disproportionate compared to the size of the received product. Not eco-friendly or economical. Too bad, best regards Alain
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A
Rating: 4 out of 5
Hello, Thank you for sending me a package for the next season, best regards.
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A
Rating: 4 out of 5
Fast delivery and quality headgear. Very good brand, efficient site and wide choice!
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Rating: 4 out of 5
There are quite a few choices, some descriptions are well detailed. Too bad we can't combine filters, for example UV hats and Women or Men.
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Rating: 4 out of 5
As expected
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Rating: 4 out of 5
Delivery on time
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Rating: 4 out of 5
no comment!
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Rating: 4 out of 5
Very well-made site and quality hats; small downside on the return policy, no pre-printed return labels and return shipping costs are at our expense.
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A
Rating: 4 out of 5
Good, no problems to report
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Rating: 4 out of 5
Difficult to obtain the product. Unavailable for a long time
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A
Rating: 4 out of 5
The delivered size was not the one ordered, but the responsiveness was good and the replacement was quick. Correct packaging and fast delivery.
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A
Rating: 4 out of 5
Excellent service, and very fast. The only downside is that the site indicates references that are no longer in stock without us seeing it immediately.
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A
Rating: 4 out of 5
good product description
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A
Rating: 1 out of 5
not precise enough
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Response from Chapellerie Traclet
Hello
Please let us know what is not precise enough, here is the product description below:
The authentic beret by Laulhère black
Classic beret for men and women of all ages with a head circumference for this reference.
This beret is made in France from 100% pure virgin wool, it is the classic to have in any wardrobe!
The beret is therefore made of black Merino wool manufactured by LAULHÈRE, which has received the label Living Heritage Company - Origin France Guaranteed.
This magnificent beret will make many talk around you! Made 100% from pure merino wool, this beret will keep your head warm stylishly during the coldest months!
The Basque beret made of merino sheep wool; very pleasant to wear. A sober and timeless headgear.
About the authentic Basque beret Laulhère
Plate size: 28 cm
Size - Head circumference: 54 to 60 cm
Beret composition: 100% wool
Made in France in Oloron Sainte Marie
Black lining with badge
Beret delivered in its cardboard box
Color: black but also available in navy, red, green ....
Brand Laulhere
Laulhère was founded in 1840 at the foot of the Pyrenees; near Pau in the municipality of Oloron Sainte-Marie which at the height of its glory boasted a dozen beret manufacturers. Currently, three are still open; the region is recognized as the
Please let us know what is not precise enough, here is the product description below:
The authentic beret by Laulhère black
Classic beret for men and women of all ages with a head circumference for this reference.
This beret is made in France from 100% pure virgin wool, it is the classic to have in any wardrobe!
The beret is therefore made of black Merino wool manufactured by LAULHÈRE, which has received the label Living Heritage Company - Origin France Guaranteed.
This magnificent beret will make many talk around you! Made 100% from pure merino wool, this beret will keep your head warm stylishly during the coldest months!
The Basque beret made of merino sheep wool; very pleasant to wear. A sober and timeless headgear.
About the authentic Basque beret Laulhère
Plate size: 28 cm
Size - Head circumference: 54 to 60 cm
Beret composition: 100% wool
Made in France in Oloron Sainte Marie
Black lining with badge
Beret delivered in its cardboard box
Color: black but also available in navy, red, green ....
Brand Laulhere
Laulhère was founded in 1840 at the foot of the Pyrenees; near Pau in the municipality of Oloron Sainte-Marie which at the height of its glory boasted a dozen beret manufacturers. Currently, three are still open; the region is recognized as the
A
Rating: 4 out of 5
A huge choice but way too many references out of stock!!!! real management problem
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