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Rating: 5 out of 5
A gift for my partner. Beautiful item, very British tweed fabric as requested. Excellent quality and finish. I recommend.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Easy navigation on the site and quick access to different models
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L
Rating: 5 out of 5
Good
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C
Rating: 5 out of 5
Easy to use site
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S
Rating: 5 out of 5
Compliant item and fast shipping with adequate packaging, perfect!
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P
Rating: 5 out of 5
Easy order, clear site and fast delivery of a quality item
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J
Rating: 5 out of 5
I dreamed of a hat that would give me crazy class, a leather hat, with unturned edges. I wondered if I should take a size up or down... By email, customer service was remarkable and kind to me. We exchanged almost eight messages for an order that I am, in the end, more than satisfied with. Today, I have the honor of wearing a big Stetson on my head... The best! A big thank you to the team. I highly recommend, and even if my words may seem exaggerated, order and you will see for yourselves. Believe me!
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B
Rating: 5 out of 5
Nothing to report. Very good
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J
Rating: 5 out of 5
Nothing to report, compliant with the order, well packaged
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L
Rating: 5 out of 5
Speed. Promise kept.
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J
Rating: 5 out of 5
Quality products, fast shipping.
Lots of choices in the catalog.
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Lots of choices in the catalog.
P
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Very good, nothing to say from the order to the delivery
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L
Rating: 5 out of 5
Satisfied with the hat and its delivery. Disappointed with the number of emails received when I only need to know 3 things: (1 and 2) that my order has been taken into account and at the same time receive the invoice, (3) that the order has arrived.
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E
Rating: 5 out of 5
This is the second time I order from this site and I am still very satisfied with the choice and the quality of the selected products.
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R
Rating: 5 out of 5
Following a purchase, one of the hats was too similar to one I already had. I contacted customer service who immediately issued a return slip and I was able to return my item without any problem and get another size for another one. Top!
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C
Rating: 5 out of 5
Very serious company. This is my second purchase and I am still very satisfied with the quality of the product and the speed of shipping. Plus, very efficient on the phone.
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H
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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C
Rating: 5 out of 5
Nothing to complain about, TOP!!!
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F
Rating: 5 out of 5
Very nice hats, fast and careful shipping, a return processed at lightning speed and a site that makes you want to wear lots of hats, hats off!
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J
Rating: 5 out of 5
Fast and in accordance with the order, very good merchandise;
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C
Rating: 5 out of 5
Nice selection of quality western hats. Good communication, responsive and efficient. Order received as announced
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J
Rating: 5 out of 5
I am satisfied
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M
Rating: 5 out of 5
Very happy and satisfied
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M
Rating: 5 out of 5
Perfect. Beautiful quality.
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M
Rating: 5 out of 5
It's perfect, everything corresponds exactly to our expectations
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N
Rating: 5 out of 5
Perfect, from the order to the reception
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B
Rating: 5 out of 5
Order tracking and shipping perfect
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N
Rating: 5 out of 5
Fast delivery. Items well protected and of quality
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D
Rating: 5 out of 5
Serious, simple for orders, items received quickly, excellent. They do everything to satisfy us in case of problems!
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A
Rating: 5 out of 5
An easy and excellent experience
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J
Rating: 5 out of 5
Perfect thank you
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P
Rating: 5 out of 5
Excellent site. Very fast delivery. Too bad the number of out-of-stock items is still a bit high.
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M
Rating: 5 out of 5
Very satisfied with my purchase. Quick order and in line with my wishes.
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L
Rating: 5 out of 5
Very beautiful product
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E
Rating: 5 out of 5
Perfect in every way, thank you
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D
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very happy with this experience
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N
Rating: 5 out of 5
fast delivery handed over in person good responsive business discussions
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B
Rating: 5 out of 5
Very well made site with a wide choice. Customer service available in case of issues!
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