Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2024
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2024
See following comment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2024
.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2024
Easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2024
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2024
Matches the photo well, packaging a bit damaged, cap intact as it is well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2024
The best as always!...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2024
PRODUCT CONFORMING TO EXPECTATION
FAST DELIVERY FLEXIBLE WITHDRAWAL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
Fast delivery and item conforms to the photo.
I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
Deadline respected. Product and size conform. Quality-price ratio met.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2024
very good product, top quality and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
Hello, I placed my first order and I am infinitely satisfied.
From start to finish, everything was smooth, very fast and I expected nothing less from this high-quality site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2024
Item exactly matches the photo. Explanation for measuring head circumference adapted. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
Very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
order identical to what was expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
Very pretty hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2024
Of course everything.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
Good description in line with my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2024
Choice on the website, from ordering to delivery everything went very well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2024
Excellent quality. Speed of delivery (I live in Austria)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2024
Perfect! Fast shipping, the hat is beautiful. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2024
Item conforms to the description and fast shipping.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/05/2024
The hat I ordered does not match either the size or the specifications described on the site. The size is a 60 instead of a 59. The leather straps described on the site are missing from the hat I received... terrible...
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Response from Chapellerie Traclet
Hello
Please excuse us for this error, we are proceeding today with the correction by sending the missing items.
Remaining at your disposal
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2024
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2024
Very satisfied, elegant bob, rare and subtle summer color.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
Great choice, always available.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
Very good site. High quality item with all sizes. Order processed very quickly and item received very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
Simple and user-friendly navigation. Fast delivery and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2024
Very satisfied, excellent products, fast shipping... I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
Easy navigation. Good explanations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2024
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2024
Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2024
Very satisfied with my purchases.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
Very well made and complete site and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2024
Very satisfied, product conforms to the order, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2024
The photos of the hats are not artificially enhanced. The choice in the catalog is identical to the product received. Delivery, in quality packaging, is fast and conforms to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2024
Fast delivery service, well packaged, product conforms to the photo and of good quality, I recommend.
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