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Rating: 5 out of 5
No comment.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very fast and well-protected product
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A
Rating: 1 out of 5
Delivery time not respected!
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Response from Chapellerie Traclet
Hello
Thank you for your comment.
The order was placed on Friday 16/02/2024 at 18:53:01.
The order left on Monday 19/02/2024 under tracking 6C18383620326
Indeed, even though we are open on Saturday, the post does not take our packages. It therefore leaves on Monday because the post does not work on Sunday yet.
It was delivered on Wednesday 21
https://www.laposte.fr/outils/suivre-vos-envois?code=6C18383620326
Thank you for indicating the issue encountered with the delay because for a delay with delivery on Tuesday, it would have been necessary to take Chronopost or TNT.
We hope, however, that the hat gives you complete satisfaction.
Remaining at your disposal
Best regards
Traclet Sébastien
Thank you for your comment.
The order was placed on Friday 16/02/2024 at 18:53:01.
The order left on Monday 19/02/2024 under tracking 6C18383620326
Indeed, even though we are open on Saturday, the post does not take our packages. It therefore leaves on Monday because the post does not work on Sunday yet.
It was delivered on Wednesday 21
https://www.laposte.fr/outils/suivre-vos-envois?code=6C18383620326
Thank you for indicating the issue encountered with the delay because for a delay with delivery on Tuesday, it would have been necessary to take Chronopost or TNT.
We hope, however, that the hat gives you complete satisfaction.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I have been buying hats from you for a few years now, because even with modifications or size changes, your store remains a reference for me... perfect thank you!
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 1 out of 5
Delayed delivery of months, very poor quality article, really disappointed
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Response from Chapellerie Traclet
Hello
Please excuse us for this delivery delay, our manufacturer had delays in resupplying.
Regarding the quality of this type of cap; we have offered you another model and it is of course possible to exchange it if it does not suit you.
Remaining at your disposal
Best regards
Traclet Sébastien
Please excuse us for this delivery delay, our manufacturer had delays in resupplying.
Regarding the quality of this type of cap; we have offered you another model and it is of course possible to exchange it if it does not suit you.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Quality of the product and shipping follow-up.
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A
Rating: 5 out of 5
Nothing to say, it's perfect
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A
Rating: 5 out of 5
Clear site, delivery as promised and product meets my expectations.
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A
Rating: 5 out of 5
Hat identical to the photo and of super quality, very fast delivery, really top-notch
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A
Rating: 5 out of 5
TRACLET perfectly met my expectations. The customization of my boater was possible thanks to their availability and responsiveness.
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A
Rating: 5 out of 5
Perfect as usual!... nothing more to say...
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A
Rating: 5 out of 5
VERY GOOD SERVICE.
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A
Rating: 5 out of 5
Exactly what I expected
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A
Rating: 5 out of 5
Product as described, quality and fast delivery. Very good experience!
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A
Rating: 5 out of 5
everything o.k.
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A
Rating: 5 out of 5
T Good
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A
Rating: 5 out of 5
Really perfect, the quality always consistent, the site very good.
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A
Rating: 5 out of 5
Nothing to report, keep it up
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A
Rating: 5 out of 5
Thank you, no issues with my order
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A
Rating: 5 out of 5
Fast and compliant delivery
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A
Rating: 5 out of 5
Short delivery time and purchase as expected
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A
Rating: 5 out of 5
Very nice site
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A
Rating: 5 out of 5
Very simple and easy to access.
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A
Rating: 1 out of 5
A lot of waiting to receive a short beanie that is much longer than a classic beanie
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Response from Chapellerie Traclet
Hello
For the short beanie, it has a cuff that is adjustable, normally it is worn as shown in the photos posted online.
Here for example we have this model which is a short model like a Breton beanie.
https://www.chapellerie-traclet.com/fr/style-de-chapeau/1963-bonnet-marin-beret-breton.html?
or
https://www.chapellerie-traclet.com/fr/femme/7778-bonnet-miki-brest-anthracite.html
It is of course possible to change it if it does not suit
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Remaining at your disposal
Best regards
Traclet Sébastien
For the short beanie, it has a cuff that is adjustable, normally it is worn as shown in the photos posted online.
Here for example we have this model which is a short model like a Breton beanie.
https://www.chapellerie-traclet.com/fr/style-de-chapeau/1963-bonnet-marin-beret-breton.html?
or
https://www.chapellerie-traclet.com/fr/femme/7778-bonnet-miki-brest-anthracite.html
It is of course possible to change it if it does not suit
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
a wide choice
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A
Rating: 5 out of 5
I found my hat, at a good price, with accurate size information (essential with Stetson) prepared and shipped at lightning speed, what more could you ask for?
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A
Rating: 5 out of 5
the reception was a 10/10. The hat was intact. Thank you.
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A
Rating: 5 out of 5
Perfect item and well packaged
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A
Rating: 5 out of 5
very good
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Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Corresponds perfectly to expectations.
Very reasonable delivery times
Very satisfied with your services
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Very reasonable delivery times
Very satisfied with your services
A
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
Always great hats
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A
Rating: 5 out of 5
Bowler hat of excellent quality for a very reasonable price.
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A
Rating: 5 out of 5
aaaaaaaaa
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A
Rating: 5 out of 5
Very nice quality meets my expectations thank you
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A
Rating: 5 out of 5
Easy to access and use site. Order received quickly and product conforms to my expectations. I am satisfied.
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