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Rating: 5 out of 5
Everything perfect
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Quick email tracking
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P
Rating: 5 out of 5
I particularly appreciate the ability to find very very large size hats, and also the possibility to request a size enlargement (which I have not yet used).
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C
Rating: 5 out of 5
My best hat supplier.
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Response from Chapellerie Traclet
Hello Christophe,
We sincerely thank you for your very positive feedback! We are delighted to know that you consider our shop as your best hat supplier. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team.
We sincerely thank you for your very positive feedback! We are delighted to know that you consider our shop as your best hat supplier. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team.
T
Rating: 5 out of 5
Impeccable!
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Response from Chapellerie Traclet
Hello Tahar,
We sincerely thank you for your positive feedback and your commendable rating. We are delighted that your experience met your expectations.
Best regards,
The store team.
We sincerely thank you for your positive feedback and your commendable rating. We are delighted that your experience met your expectations.
Best regards,
The store team.
O
Rating: 5 out of 5
Quality beret. Customization as per my request. Fast delivery.
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Response from Chapellerie Traclet
Hello Olivia,
We warmly thank you for your flattering review! We are delighted that the beret and the customization met your expectations and that the delivery was quick. Your satisfaction is our greatest reward!
Best regards,
The Traclet Hat Team
We warmly thank you for your flattering review! We are delighted that the beret and the customization met your expectations and that the delivery was quick. Your satisfaction is our greatest reward!
Best regards,
The Traclet Hat Team
J
Rating: 5 out of 5
Hello, order matching my expectations in size and well-packaged delivery
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Response from Chapellerie Traclet
Hello Jean Michel,
We warmly thank you for your positive feedback! We are delighted to learn that your order fully met your expectations in terms of size and packaging. Please do not hesitate to come back to us for your future hat needs.
Best regards,
The Traclet Hat Team
We warmly thank you for your positive feedback! We are delighted to learn that your order fully met your expectations in terms of size and packaging. Please do not hesitate to come back to us for your future hat needs.
Best regards,
The Traclet Hat Team
P
Rating: 5 out of 5
superb product and beautiful color
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Response from Chapellerie Traclet
Hello Philippe,
We warmly thank you for your positive feedback. We are delighted that you like our product and its color so much. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
We warmly thank you for your positive feedback. We are delighted that you like our product and its color so much. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
J
Rating: 5 out of 5
Very good quality product, conforms to the description. Very fast delivery. Highly recommended
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Response from Chapellerie Traclet
Hello Jean Pierre,
We sincerely thank you for your very positive feedback! We are delighted that you are satisfied with the quality of your product and the speed of our service. Your recommendations touch our hearts and motivate us to continue providing you with the best.
Best regards,
The Traclet Hat Team
We sincerely thank you for your very positive feedback! We are delighted that you are satisfied with the quality of your product and the speed of our service. Your recommendations touch our hearts and motivate us to continue providing you with the best.
Best regards,
The Traclet Hat Team
M
Rating: 1 out of 5
I ordered a black hat and received it in brown
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Response from Chapellerie Traclet
Hello Mélanie,
We are sorry to hear that your order does not meet your expectations. We do our best to ensure customer satisfaction and would be happy to help you resolve this issue. Please feel free to contact us privately so we can find a solution together.
Best regards,
The Traclet Hat Shop Team
We are sorry to hear that your order does not meet your expectations. We do our best to ensure customer satisfaction and would be happy to help you resolve this issue. Please feel free to contact us privately so we can find a solution together.
Best regards,
The Traclet Hat Shop Team
R
Rating: 5 out of 5
Top !!!
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Response from Chapellerie Traclet
Hello Romain,
A big thank you for your enthusiastic feedback! We are delighted that our products have satisfied you and hope to see you very soon in our store.
Best regards,
The Traclet store team.
A big thank you for your enthusiastic feedback! We are delighted that our products have satisfied you and hope to see you very soon in our store.
Best regards,
The Traclet store team.
B
Rating: 5 out of 5
Received quickly. Well packaged. Of good quality.
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Response from Chapellerie Traclet
Hello Bernard,
We warmly thank you for your very positive feedback! We are delighted to learn that your order has satisfied you both in terms of speed and quality. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your very positive feedback! We are delighted to learn that your order has satisfied you both in terms of speed and quality. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
P
Rating: 5 out of 5
Smooth navigation on the site, reasonable choices and prices, fast shipping, satisfied with my purchase.
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Response from Chapellerie Traclet
Hello Pascal,
We warmly thank you for your positive feedback. We are delighted that your experience on our site met your expectations and that you are satisfied with your purchase.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your positive feedback. We are delighted that your experience on our site met your expectations and that you are satisfied with your purchase.
Best regards,
The Traclet Hat Shop Team
P
Rating: 5 out of 5
All good, thank you!
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Response from Chapellerie Traclet
Hello Patrick,
We warmly thank you for your positive feedback! We are delighted that your experience met your expectations and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team.
We warmly thank you for your positive feedback! We are delighted that your experience met your expectations and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team.
S
Rating: 5 out of 5
Very good
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Response from Chapellerie Traclet
Hello Sandra,
A big thank you for your positive feedback! We are delighted that you enjoyed your experience at Chapellerie Traclet. Your satisfaction is our greatest reward.
Best regards,
The Chapellerie Traclet team
A big thank you for your positive feedback! We are delighted that you enjoyed your experience at Chapellerie Traclet. Your satisfaction is our greatest reward.
Best regards,
The Chapellerie Traclet team
F
Rating: 5 out of 5
Expensive but of quality!
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Response from Chapellerie Traclet
Hello Francis,
We warmly thank you for your feedback and your trust. We are delighted that you are satisfied with the quality of our products. It is our priority to offer you the best.
Sincerely,
The Traclet Hat Shop Team
We warmly thank you for your feedback and your trust. We are delighted that you are satisfied with the quality of our products. It is our priority to offer you the best.
Sincerely,
The Traclet Hat Shop Team
G
Rating: 5 out of 5
Perfect
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Response from Chapellerie Traclet
Hello Gilles,
We sincerely thank you for your positive feedback and your trust. We are delighted that your experience was perfect and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your positive feedback and your trust. We are delighted that your experience was perfect and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop Team
A
Rating: 5 out of 5
Perfect
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Response from Chapellerie Traclet
Hello Alexandre,
A big thank you for your warm review! We are delighted that your experience met your expectations. We hope to see you soon in our online store to discover our new collections.
Best regards,
The Traclet Hat Shop Team
A big thank you for your warm review! We are delighted that your experience met your expectations. We hope to see you soon in our online store to discover our new collections.
Best regards,
The Traclet Hat Shop Team
G
Rating: 5 out of 5
Perfect size. Fast and careful shipping. Very responsive customer service (size error and change just before shipping).
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Response from Chapellerie Traclet
Hello Gérard,
We sincerely thank you for your very positive feedback. We are delighted that you are satisfied with your purchase and our service. Do not hesitate to come back to see us, we will always be happy to assist you with your future orders.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your very positive feedback. We are delighted that you are satisfied with your purchase and our service. Do not hesitate to come back to see us, we will always be happy to assist you with your future orders.
Best regards,
The Traclet Hat Shop Team
B
Rating: 5 out of 5
Purchase met my expectations. Delivery times a bit too long
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D
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
Service meets my expectations. Keep it up
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W
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
Product meets my expectations
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N
Rating: 5 out of 5
Very satisfied ++++++
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J
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Everything went well from order to delivery. Very good summer cap.
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L
Rating: 5 out of 5
Great purchase, arrived in a few days, great quality and affordable price! Awesome!
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F
Rating: 5 out of 5
5 stars, not 1. Very satisfied.
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J
Rating: 5 out of 5
I recommend buying on the site, quality product, fast and careful shipping. This is my third purchase without regrets.
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G
Rating: 5 out of 5
Receipt as expected, fast shipping. Thank you
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P
Rating: 1 out of 5
Significant defect on the hat, it cost me money to return it
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Response from Chapellerie Traclet
Hello Philippe,
Thank you for your feedback and we are sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is essential to us, and we would be happy to discuss your situation to find a solution. Please feel free to contact us directly for further discussion.
Best regards,
The boutique team
Thank you for your feedback and we are sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is essential to us, and we would be happy to discuss your situation to find a solution. Please feel free to contact us directly for further discussion.
Best regards,
The boutique team
G
Rating: 5 out of 5
Perfect.
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M
Rating: 5 out of 5
It's perfect - order received on time. I am delighted and I recommend Traclet
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P
Rating: 5 out of 5
Very good caps and shipping without issues
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G
Rating: 5 out of 5
Impeccable products. Delivered very quickly. Cherry on the cake: French manufacturing.
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R
Rating: 5 out of 5
It was flattened upon arrival; but I managed to restore its shape with steam. In any case, it is of very good quality
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R
Rating: 5 out of 5
Order arrived very quickly. Well packaged. Nice cap that matches the description. A small disappointment though, the color is not the same as the one shown in the photo which seemed more like 'work blue'. That's why we chose it. In fact, it is classic navy blue.
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C
Rating: 5 out of 5
I received a magnificent hat and I am extremely satisfied with my product.
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