Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 14/03/2023 à 18h31 following a purchase from 09/03/2023

Delivery and product without problems as usual (4 times).

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Acheteur Vérifié

Published on 14/03/2023 à 15h39 following a purchase from 01/03/2023

A wide choice of quality items.

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Acheteur Vérifié

Published on 14/03/2023 à 09h07 following a purchase from 06/03/2023

Excellent quality delivery.

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Acheteur Vérifié

Published on 13/03/2023 à 21h15 following a purchase from 06/03/2023

Quick reception, exactly as described, I would have liked to have the same in black but since it was no longer available I opted for brown... but it looks even classier... top notch

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Acheteur Vérifié

Published on 13/03/2023 à 21h15 following a purchase from 07/03/2023

Super product and fast delivery

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Acheteur Vérifié

Published on 13/03/2023 à 18h18 following a purchase from 09/03/2023

Very nice hat delivered very quickly

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Acheteur Vérifié

Published on 13/03/2023 à 16h42 following a purchase from 08/03/2023

Everything went very well. Fast delivery

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Acheteur Vérifié

Published on 13/03/2023 à 15h12 following a purchase from 09/03/2023

Fast delivery, thank you very much for this magnificent fleece hood!

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Acheteur Vérifié

Published on 13/03/2023 à 06h50 following a purchase from 08/03/2023

Overall very satisfactory

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Acheteur Vérifié

Published on 13/03/2023 à 06h45 following a purchase from 08/03/2023

Order compliant, delivery on time

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Acheteur Vérifié

Published on 12/03/2023 à 22h35 following a purchase from 05/03/2023

Detailed and clear information, a simple dialogue box, fast delivery, a reasonable price, and the product meets expectations.

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Acheteur Vérifié

Published on 12/03/2023 à 21h47 following a purchase from 05/03/2023

Compliant

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Acheteur Vérifié

Published on 12/03/2023 à 21h03 following a purchase from 04/03/2023

Very responsive

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Acheteur Vérifié

Published on 12/03/2023 à 20h45 following a purchase from 04/03/2023

Very good quality beanie. Very solid, as it is well woven to last over time.

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Acheteur Vérifié

Published on 12/03/2023 à 19h37 following a purchase from 05/03/2023

Satisfied with my order, placed on a Sunday, received the following Wednesday.

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Acheteur Vérifié

Published on 12/03/2023 à 19h34 following a purchase from 05/03/2023

Everything perfect, fast and quality packaging.

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Acheteur Vérifié

Published on 12/03/2023 à 08h20 following a purchase from 04/03/2023

Very happy with the product and the delivery was made within the allotted time

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Acheteur Vérifié

Published on 11/03/2023 à 20h19 following a purchase from 02/03/2023

I found my mountain troop pie that I lost during a fall. The product is of excellent quality, the shipment is careful and very well tracked.

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Acheteur Vérifié

Published on 11/03/2023 à 18h16 following a purchase from 07/03/2023

VERY FAST EVERYTHING WAS GOOD NO COMMENTS TO MAKE

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Acheteur Vérifié

Published on 11/03/2023 à 18h01 following a purchase from 05/03/2023

Fast and careful shipping, extra products,

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Acheteur Vérifié

Published on 11/03/2023 à 17h06 following a purchase from 07/03/2023

Quality products and original fabrics

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Acheteur Vérifié

Published on 11/03/2023 à 16h46 following a purchase from 08/03/2023

I am satisfied with my order

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Acheteur Vérifié

Published on 11/03/2023 à 12h56 following a purchase from 08/03/2023

Perfect received quickly excellent com’, would recommend with eyes closed

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Acheteur Vérifié

Published on 11/03/2023 à 10h02 following a purchase from 05/03/2023

Received in two days, very fast, very well packaged, perfect traclet

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Acheteur Vérifié

Published on 10/03/2023 à 19h09 following a purchase from 24/01/2023

Hello. The site is OK the delivery too. But the quality of the product is very bad.

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Response from Chapellerie Traclet Published on 10/03/2023

Hello
Thank you for your message. Please let us know the issue encountered with this karakul made artisanally in Pakistan.
We also have Italian productions that are of European design and finish as well as in a more European shape.
It is of course possible to change it.
Remaining at your disposal
Sincerely
Traclet Sébastien

Acheteur Vérifié

Published on 10/03/2023 à 18h51 following a purchase from 03/03/2023

Several purchases and always satisfied.

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Acheteur Vérifié

Published on 10/03/2023 à 18h05 following a purchase from 06/03/2023

Order confirmed, correct price, fast and personalized delivery

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Acheteur Vérifié

Published on 10/03/2023 à 17h35 following a purchase from 03/03/2023

Clear

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Acheteur Vérifié

Published on 10/03/2023 à 16h59 following a purchase from 10/02/2023

Very very satisfied with the customer service and the quality of the hat.

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Acheteur Vérifié

Published on 10/03/2023 à 16h18 following a purchase from 06/03/2023

Everything went as planned, the only thing that could be wrong is my way of taking measurements

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Acheteur Vérifié

Published on 10/03/2023 à 15h37 following a purchase from 04/03/2023

no worries. everything went well

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Acheteur Vérifié

Published on 10/03/2023 à 15h20 following a purchase from 06/03/2023

Very good

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Acheteur Vérifié

Published on 10/03/2023 à 13h02 following a purchase from 28/02/2023

I recommend without worries

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Acheteur Vérifié

Published on 10/03/2023 à 12h49 following a purchase from 05/03/2023

Very satisfied with this first order, good quality product, fast delivery time, well packaged and protected product. Next order to come.

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Acheteur Vérifié

Published on 10/03/2023 à 12h24 following a purchase from 06/03/2023

Perfect hat!
I recommend this brand for quality and fast delivery.

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Acheteur Vérifié

Published on 10/03/2023 à 10h12 following a purchase from 04/03/2023

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Acheteur Vérifié

Published on 10/03/2023 à 00h03 following a purchase from 05/03/2023

super good!!!!!!!!

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Acheteur Vérifié

Published on 09/03/2023 à 23h24 following a purchase from 22/02/2023

Easy to use site, deadline respected, reasonable price and the hat corresponds exactly to its description. I highly recommend the Traclet hat shop.

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Acheteur Vérifié

Published on 09/03/2023 à 21h48 following a purchase from 05/03/2023

fast delivery. Item faithful to the description.

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Acheteur Vérifié

Published on 09/03/2023 à 19h36 following a purchase from 05/03/2023

I discover and I am very happy. In the future, I will order my hats from you. Thank you.

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