Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Dear Jean,
We sincerely thank you for your flattering review and are delighted to learn that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon for new discoveries.
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Claire B.
Rating: 5 out of 5
following a purchase from 01/05/2026
Pretty quality hats. Improvement suggestion: an integrated comb for better hold on the hairstyle.
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Response from Chapellerie Traclet
Dear Claire, we warmly thank you for your flattering review and your perfect score of 5/5. We are delighted that our hats caught your attention and we take your suggestion regarding the integration of a comb for better hold into account. Your feedback is valuable and helps us continuously improve our products.
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Pierre L.
Rating: 1 out of 5
following a purchase from 23/04/2026
Good evening, the hat is not my size. It is navy blue, I ordered the jeans color. I am not satisfied.
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Response from Chapellerie Traclet
Hello,
it is indeed possible to exchange for a different size and color as we have received your order for this model Docker Beanie Brindisi Cotton Navy UPF 50 + - Traclet - Size: M - 56/57 cm
Reference number: 415011-MARINE
Remaining at your disposal
Best regards,
Traclet
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Emmanuel K.
Rating: 5 out of 5
following a purchase from 04/05/2026
Everything was perfect!!!
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Response from Chapellerie Traclet
Hello E
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Olivier D.
Rating: 5 out of 5
following a purchase from 30/04/2026
Beautiful quality hats. I am very satisfied with my latest purchase. See you soon for the next order.
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Response from Chapellerie Traclet
Hello Olivier,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with the quality of our hats. Your loyalty is appreciated, and we look forward to seeing you again for your next order. See you soon!
Best regards,
The Chapellerie Traclet team
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Cedric D.
Rating: 5 out of 5
following a purchase from 01/05/2026
Perfect; just the right size.
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Response from Chapellerie Traclet
Hello Cedric,
Thank you very much for your positive feedback and for taking the time to share your experience! We are delighted that the size suits you perfectly. We look forward to seeing you again on our "Chapellerie Traclet" site!
Best regards,
The Chapellerie Traclet team
J
Jean-Jacques E.
Rating: 5 out of 5
following a purchase from 03/05/2026
In accordance with what I wanted
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Florent D.
Rating: 5 out of 5
following a purchase from 02/05/2026
Fast shipping and quality product!
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Response from Chapellerie Traclet
We sincerely thank you, Florent, for your flattering review and your perfect rating! We are delighted to learn that you appreciated the speed of our shipments as well as the quality of our products. Your satisfaction is our priority, and we hope to see you again soon on our site!
O
Olivier G.
Rating: 5 out of 5
following a purchase from 01/05/2026
Very nice hat, fast delivery, it's perfect.
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Response from Chapellerie Traclet
Hello Olivier,
We sincerely thank you for your flattering review of our site "Chapellerie Traclet". We are delighted that you are satisfied with the quality of our hats and the speed of delivery. We look forward to seeing you again soon in our online store!
C
Catherine M.
Rating: 5 out of 5
following a purchase from 17/04/2026
Very good
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Response from Chapellerie Traclet
We warmly thank you, Catherine, for your flattering review and your rating of 5/5. We are delighted that our site "Chapellerie Traclet" met your expectations. Do not hesitate to reach out to us for any questions or future needs.
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Philippe S.
Rating: 5 out of 5
following a purchase from 03/05/2026
A quality hat with a good quality/price ratio, delivered quickly. What more could you ask for?
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Response from Chapellerie Traclet
Hello Philippe,
Thank you very much for your positive feedback! We are delighted that you are satisfied with the quality of our hats and the speed of delivery. Your satisfaction is our greatest reward. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
M
Marlene D.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very nice product, delivered on time! Nothing to complain about. Correct.
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Response from Chapellerie Traclet
Dear Marlene,
Thank you very much for your flattering review and your 5-star rating. We are delighted to hear that you are satisfied with the quality of our product and the punctuality of the delivery. Your satisfaction is our greatest reward. Please feel free to come back to us for future desires!
Best regards,
The Traclet Hat Team
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Herve G.
Rating: 5 out of 5
following a purchase from 03/05/2026
Not the right size, but perfect on the second delivery. Thank you. I returned the hat that was too small. Thank you.
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Response from Chapellerie Traclet
Hello Hervé,
Thank you very much for your positive feedback and your understanding! We are delighted that the second hat suits you perfectly. Please do not hesitate to reach out to us if you need anything else.
Best regards,
The Chapellerie Traclet team
H
Hervé T.
Rating: 5 out of 5
following a purchase from 03/05/2026
I have purchased hats and caps several times, and I have always been satisfied whether for Stetson or Taclet items. The quality of service is also perfect.
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Response from Chapellerie Traclet
Mr. Hervé, we sincerely thank you for your flattering review regarding our products and our service. We are delighted to learn that you found satisfaction with our hats and caps, especially those from the Stetson and Taclet brands. Your loyalty and positive feedback encourage us to continue offering the best to our customers.
C
Christophe M.
Rating: 1 out of 5
following a purchase from 15/03/2026
The lower plastic finish and uncomfortable feel for a cap of this price was not up to par despite a month of waiting. We will see how the return goes, especially since no cash refund is apparently planned.
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Response from Chapellerie Traclet
Hello Christophe,
Thank you for taking the time to share your feedback. We are sorry to hear that our product did not meet your expectations and we understand your disappointment. Please know that your return is valuable to us and we will do our best to assist you in this process. Do not hesitate to contact our customer service for any questions regarding the return or refund procedures.
Best regards,
The Chapellerie Traclet team
E
Evelyne G.
Rating: 5 out of 5
following a purchase from 02/05/2026
Package arrived on time in perfect condition.
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Christophe G.
Rating: 5 out of 5
following a purchase from 01/05/2026
Transaction met my expectations. Fast delivery and quality product. Thank you.
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Herve T.
Rating: 5 out of 5
following a purchase from 02/05/2026
Perfect
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Dominique L.
Rating: 5 out of 5
following a purchase from 01/05/2026
Nothing to report. Package delivered quickly and well protected. The item met my expectations.
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Jean-Charles M.
Rating: 5 out of 5
following a purchase from 01/05/2026
Compliant with the description and delivery respected.
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Joseph C.
Rating: 5 out of 5
following a purchase from 03/05/2026
Super quality, it was a gift for my father, and he is delighted.
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Breck M.
Rating: 5 out of 5
following a purchase from 01/05/2026
Very nice hat. Good delivery service to the UK in 4 days.
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Cécile F.
Rating: 5 out of 5
following a purchase from 30/04/2026
The package arrived safely and in good condition despite a shoe print on the package (envelope containing a beanie).
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Michel R.
Rating: 5 out of 5
following a purchase from 31/03/2026
As expected, within the announced deadlines.
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Response from Chapellerie Traclet
Hello Michel,
Thank you very much for your positive feedback and your comments on our service. We are delighted to learn that your experience with Chapellerie Traclet met your expectations and was respectful of deadlines. Your satisfaction is our priority.
Looking forward to seeing you again soon !
Best regards,
The Chapellerie Traclet team
P
Patrick B.
Rating: 5 out of 5
following a purchase from 27/04/2026
very good
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Response from Chapellerie Traclet
Hello Patrick,
Thank you very much for your positive feedback! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
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Victor K.
Rating: 5 out of 5
following a purchase from 27/04/2026
Choice, price, delivery time, very satisfactory
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Response from Chapellerie Traclet
Hello Victor,
We sincerely thank you for your flattering review and for the maximum rating you give us. We are delighted to learn that our choice of products, our competitive prices, and our delivery times have met your expectations. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop team.
J
Jean-Luc M.
Rating: 5 out of 5
following a purchase from 29/04/2026
Important choice, very good quality of products and very high responsiveness regarding delivery. Serious company to recommend
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Response from Chapellerie Traclet
Hello Jean-Luc,
Thank you very much for your flattering review! We are delighted that you appreciated our choice of products and the quality of our services. Your recommendation means a lot to us and motivates us to continue offering you the best. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
M
Michel K.
Rating: 5 out of 5
following a purchase from 29/04/2026
Very satisfied
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Response from Chapellerie Traclet
Hello Michel,
Thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team
T
Tomaž B.
Rating: 5 out of 5
following a purchase from 29/04/2026
Superb!
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Response from Chapellerie Traclet
Dear Tomaž,
We sincerely thank you for your flattering review and your perfect score of 5/5. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" met your expectations. We look forward to welcoming you again!
D
Didier B.
Rating: 5 out of 5
following a purchase from 28/04/2026
well done and thank you for this very fast delivery the hat is superb I will not hesitate to order again from you the hat was well packaged and well protected thank you for the seriousness of your company. Best regards. Didier Biausque
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Response from Chapellerie Traclet
Hello Didier,
Thank you very much for your flattering review and your perfect rating! We are delighted to hear that you are satisfied with your hat and our delivery service. Your satisfaction is our priority, and we will always be happy to welcome you for your future orders.
Best regards,
The Chapellerie Traclet team
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Ovidiu C.
Rating: 5 out of 5
following a purchase from 26/04/2026
Serious seller, good and vast variety of quality hats, spot on size measurement, detailed shipment tracking details and attention to packaging. I recommend! Thanks, you got yourselves a loyal customer Chapellerie Traclet!
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Response from Chapellerie Traclet
Hello Ovidiu,
We sincerely thank you for your glowing review and your perfect score of 5/5. We are delighted that our selection of hats and our service fully satisfied you. Your loyalty is our greatest reward, and we look forward to welcoming you back to our site. Please do not hesitate to contact us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
C
Corinne B.
Rating: 5 out of 5
following a purchase from 29/04/2026
Magnificent!!! I am never disappointed by their products
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Response from Chapellerie Traclet
Dear Corinne,
We warmly thank you for your flattering review of our site "Chapellerie Traclet". We are delighted to learn that our products fully satisfy you and we are committed to continuing to offer you the quality you expect. See you very soon!
C
Celine V.
Rating: 5 out of 5
following a purchase from 28/04/2026
Beautiful hats
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Response from Chapellerie Traclet
Dear Céline, we sincerely thank you for your flattering review and are delighted that you appreciated our hats. Your satisfaction is our priority and it motivates us to continue offering you quality products. We look forward to seeing you again on our site!
S
Sebastien M.
Rating: 5 out of 5
following a purchase from 19/04/2026
Product compliant and fast shipping
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Sébastien. We are delighted to learn that our product met your expectations and that you were satisfied with the speed of delivery. Your satisfaction is our priority and we hope to see you again soon on our "Chapellerie Traclet" site.
M
Marie-Christine G.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very satisfied
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Response from Chapellerie Traclet
Hello Marie-Christine,
We warmly thank you for your positive review! We are delighted to know that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team.
P
Pascal C.
Rating: 5 out of 5
following a purchase from 29/04/2026
I received my hat well. It was well packaged. Thank you.
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Response from Chapellerie Traclet
Dear Pascal,
We sincerely thank you for your flattering review and are delighted to hear that your hat arrived in perfect condition. Your satisfaction is our priority and we take pride in ensuring careful packaging for every order. We look forward to serving you again at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
A
Albert-Jean F.
Rating: 5 out of 5
following a purchase from 29/04/2026
Everything is great
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Response from Chapellerie Traclet
Hello Albert-Jean,
We sincerely thank you for your flattering review and for the perfect score of 5/5! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our greatest reward. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
S
Sandra R.
Rating: 5 out of 5
following a purchase from 20/04/2026
Excellent quality
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Response from Chapellerie Traclet
Dear Sandra,
Thank you very much for your flattering review and your perfect rating! We are delighted that you appreciated the quality of our products. Your satisfaction is our greatest reward. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
S
Solange S.
Rating: 5 out of 5
following a purchase from 29/04/2026
Magnificent Thank you
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Response from Chapellerie Traclet
Hello Solange,
Thank you very much for your flattering review! We are delighted that you like our site. Your satisfaction is our greatest reward.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Y
Yvon P.
Rating: 5 out of 5
following a purchase from 12/04/2026
Hello, I received my package very well, well packaged, thank you.
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