Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Quality hats and fast delivery received in 48h
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Excellent seller very friendly and very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
no comment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Functional site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Very good, and professional, as usual. So 5 stars. Very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Practical site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
Explicit choice. Good size options. Easy to use.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/07/2022
The ordered cork headband has not arrived
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Response from Chapellerie Traclet
Hello
thank you for your comment.
Your order includes only a summer cotton hat anti UPF 40+ - Ros - Size: S - 54/55 cm
We had no information about an order for a cork band but we will immediately ensure your complete satisfaction with the cork bands that are being sent today by letter.
Remaining at your disposal
Best regards
Traclet sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2022
Excellent service. As always.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Great cap received quickly and very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2022
Good item, delivered quickly. Confirmation of the very good quality of the products and services of the Traclet company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Delighted with my order received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Excellent! For many years I had the opportunity to come to the store and choose a hat, today I am placing a few orders online. Ordered and received in 72h I am completely satisfied. Olivier
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2022
Order in line with my expectations and delivered very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Top quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Fast delivery, no problem, very serious online tracking, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
I received my order very quickly in well-suited packaging so in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2022
Very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2022
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Good, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Product, packaging, deadlines: all completely satisfactory!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Impeccable, from the order to the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Beautiful product received on time, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2022
Customer of the store when it existed in St Etienne, good product, quality always on point
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2022
MAYBE BETTER TO SELECT BY HAT NAME
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2022
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Good quality product as ordered. The comments specified that this hat was large, that is not the case, the size corresponds to the ordered size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Nothing to complain about, I am satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Happy with my order, my cap fits me like a glove, anyway I have never been disappointed with the brand ..Stetson. See you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
It's great - Super fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2022
Easy site, order arrived perfectly packaged. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2022
Hat conforms to the image. Quality as expected... Fast delivery without problems.
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