Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 12/04/2022 à 10h07 following a purchase from 19/03/2022

Great choice, very good quality, fast delivery

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Acheteur Vérifié

Published on 12/04/2022 à 08h27 following a purchase from 07/04/2022

Beautiful quality, very nice hat,

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Acheteur Vérifié

Published on 11/04/2022 à 18h51 following a purchase from 07/04/2022

Very good

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Acheteur Vérifié

Published on 11/04/2022 à 18h42 following a purchase from 07/04/2022

fast delivery

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Acheteur Vérifié

Published on 11/04/2022 à 17h21 following a purchase from 07/04/2022

Beautiful cap. I bought it as a gift.. the size seems good to me! And especially very fast shipping!!

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Acheteur Vérifié

Published on 11/04/2022 à 17h04 following a purchase from 08/04/2022

everything but delivery

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Acheteur Vérifié

Published on 11/04/2022 à 16h44 following a purchase from 07/04/2022

Totally satisfied with my purchase

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Acheteur Vérifié

Published on 11/04/2022 à 15h31 following a purchase from 08/04/2022

Navigation on the site is very ergonomic and you can easily find what you are looking for

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Acheteur Vérifié

Published on 11/04/2022 à 14h51 following a purchase from 06/04/2022

Fast and clear navigation is great

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Acheteur Vérifié

Published on 11/04/2022 à 13h19 following a purchase from 03/04/2022

Clear website and fast delivery. Nothing to complain about

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Acheteur Vérifié

Published on 11/04/2022 à 11h48 following a purchase from 02/04/2022

Cap conforms to what I expected. Fast delivery.
very satisfied.

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Acheteur Vérifié

Published on 11/04/2022 à 11h42 following a purchase from 05/04/2022

Good, the service is fast and the products are of quality, thank you

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Acheteur Vérifié

Published on 11/04/2022 à 11h26 following a purchase from 01/04/2022

Navigation on the site is easy!

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Acheteur Vérifié

Published on 11/04/2022 à 10h24 following a purchase from 02/04/2022

happy with the hat

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Acheteur Vérifié

Published on 11/04/2022 à 10h11 following a purchase from 01/04/2022

very easy to use, short delay delivery ok

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Acheteur Vérifié

Published on 11/04/2022 à 10h09 following a purchase from 01/04/2022

impeccable packaging, fast delivery. Super quality

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Acheteur Vérifié

Published on 11/04/2022 à 10h00 following a purchase from 01/04/2022

very clear site and easy searches.

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Acheteur Vérifié

Published on 11/04/2022 à 09h48 following a purchase from 02/04/2022

Lots of choices, many beautiful things.

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Acheteur Vérifié

Published on 11/04/2022 à 09h42 following a purchase from 03/04/2022

Perfect transaction - great choice, fast delivery, impeccable packaging.

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Acheteur Vérifié

Published on 10/04/2022 à 22h07 following a purchase from 06/04/2022

Corresponds perfectly to what I ordered. Quality product.

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Acheteur Vérifié

Published on 10/04/2022 à 17h39 following a purchase from 07/04/2022

Product conforms, impeccable

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Acheteur Vérifié

Published on 10/04/2022 à 09h45 following a purchase from 03/04/2022

Very satisfied with the services.
Missing item for over a year and very happy to have received a message informing me of availability.

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Acheteur Vérifié

Published on 10/04/2022 à 08h45 following a purchase from 05/04/2022

Very good transaction.

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Acheteur Vérifié

Published on 10/04/2022 à 07h02 following a purchase from 04/04/2022

Very satisfied

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Acheteur Vérifié

Published on 09/04/2022 à 19h53 following a purchase from 05/04/2022

Our order arrived as expected and within very reasonable time. The berets are of very good quality.

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Acheteur Vérifié

Published on 09/04/2022 à 18h18 following a purchase from 06/04/2022

Fast and careful delivery

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Acheteur Vérifié

Published on 09/04/2022 à 18h14 following a purchase from 06/04/2022

Product conforms fast delivery. It's perfect.

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Acheteur Vérifié

Published on 09/04/2022 à 16h31 following a purchase from 05/04/2022

very good

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Acheteur Vérifié

Published on 09/04/2022 à 15h57 following a purchase from 06/04/2022

Everything is perfect

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Acheteur Vérifié

Published on 09/04/2022 à 15h47 following a purchase from 04/04/2022

Product meets my expectations, neat, clean, of good quality, the personalized engraving is very pretty and neat as well, delivery is fast and the product is very well packaged, I am very satisfied with my order and recommend your services

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Acheteur Vérifié

Published on 09/04/2022 à 12h46 following a purchase from 05/04/2022

Item completely corresponds to my wishes both for the quality of the product and for its price.

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Acheteur Vérifié

Published on 08/04/2022 à 18h37 following a purchase from 04/04/2022

Everything was perfect. I am satisfied with the hat.

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Acheteur Vérifié

Published on 08/04/2022 à 18h13 following a purchase from 03/04/2022

The packaging box was very damaged, even torn showing the hat. Fortunately, no damage to the hat.

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Acheteur Vérifié

Published on 08/04/2022 à 17h44 following a purchase from 04/04/2022

The order was quite easy as well as the payment

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Acheteur Vérifié

Published on 08/04/2022 à 15h19 following a purchase from 25/03/2022

The ordered straw hats are perfect and arrived as expected

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Acheteur Vérifié

Published on 08/04/2022 à 15h03 following a purchase from 03/04/2022

Beautiful hat, delivered very quickly, Thank you

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Acheteur Vérifié

Published on 08/04/2022 à 14h10 following a purchase from 14/03/2022

Everything is ok

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Acheteur Vérifié

Published on 08/04/2022 à 11h23 following a purchase from 04/04/2022

PERFECT

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Acheteur Vérifié

Published on 08/04/2022 à 08h43 following a purchase from 31/03/2022

I am very disappointed: I bought 2 hats from you at 89 euros each (I am a long-time Traclet customer). What a surprise to find them in a hat shop for 79 euros each. You won't see me again.

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Response from Chapellerie Traclet Published on 08/04/2022

Hello
Yes, the price of these two Stetson Imlay Kettering hats has gone from 79 euros to 89 euros at Stetson for this year 2022; with Stetson's policy on unique prices, we are obliged to comply with the price for 2022.
Since you are a good customer, we have just sent you a proposal by email.
Please excuse us for this inconvenience independent of our policy.
Remaining at your disposal.
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 07/04/2022 à 21h00 following a purchase from 31/03/2022

Quality product at a fair price and fast delivery.

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