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Rating: 5 out of 5
magnificent products
I am delighted
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I am delighted
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
I recommend
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A
Rating: 1 out of 5
I received the beret in a simple envelope folded in two. I am really disappointed, I really can't see myself giving it as a gift like that! I should have followed my first impression and bought it on Amazon, at least there, presentation matters, the beret is in a cardboard box, the minimum!
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Response from Chapellerie Traclet
Hello
The Flechet Basque beret at 15 euros is sent in a simple envelope because this model is not sold by the brand in a box.
Such a beret cannot be sent in a box that will take more packaging than the product.
We do have berets with boxes that are noted but unfortunately not this model.
We have taken your message into account and we will see if we can improve the packaging of this model.
Best regards
Traclet Sebastien.
The Flechet Basque beret at 15 euros is sent in a simple envelope because this model is not sold by the brand in a box.
Such a beret cannot be sent in a box that will take more packaging than the product.
We do have berets with boxes that are noted but unfortunately not this model.
We have taken your message into account and we will see if we can improve the packaging of this model.
Best regards
Traclet Sebastien.
A
Rating: 5 out of 5
Product and delivery times compliant
Packaging well adapted to the product
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Packaging well adapted to the product
A
Rating: 5 out of 5
The cap is of very good quality.
I recommend this purchase.
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I recommend this purchase.
A
Rating: 5 out of 5
Good product description that exactly matches the delivered product
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A
Rating: 5 out of 5
Good product, fast delivery, responsive and professional customer service.
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A
Rating: 5 out of 5
everything was perfect.
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A
Rating: 5 out of 5
I received my items quickly and in good condition!
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A
Rating: 5 out of 5
Compliant with the order, product (STETSON cap) of high quality, fast delivery!
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A
Rating: 5 out of 5
Fast delivery and very good quality cap
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Perfect, beautiful products, easy and responsive site!
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A
Rating: 5 out of 5
FAST MATCHES MY REQUEST
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A
Rating: 5 out of 5
Discovered this site by chance. I placed my order without any hesitation. Serious site and fast delivery. I recommend
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A
Rating: 5 out of 5
Super fast delivery!
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A
Rating: 5 out of 5
Effective hat brush. Fast delivery. Nothing to complain about!
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A
Rating: 5 out of 5
Perfect ordering assistance, very short delivery time. Second purchase, still happy.
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A
Rating: 5 out of 5
Very satisfied with the product, and fast delivery times
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A
Rating: 5 out of 5
Serious site, wide choice of items
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A
Rating: 5 out of 5
good quality and fast
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A
Rating: 5 out of 5
Ease of navigation on the site, fast delivery, completely satisfied
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A
Rating: 5 out of 5
Very good and fast
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A
Rating: 5 out of 5
Very good quality
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A
Rating: 5 out of 5
Moderate price, product conforms to the description, exemplary delivery time. What more could you ask for?
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A
Rating: 5 out of 5
Fast service. Quality production.
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A
Rating: 5 out of 5
Excellent customer service. Quick response to my questions. Delivery more than fast. I am impressed.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
No delivery problems. The product is compliant.
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A
Rating: 5 out of 5
fast and efficient service
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A
Rating: 1 out of 5
I RECEIVED NOTHING!
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Response from Chapellerie Traclet
Hello
Thank you for your message, as requested by email we called you to discuss the delivery issue. We have not received any response from you except for this message.
The Colissimo tracking 6m18000924424
Indicates that the package is being delivered to the pickup point.
We have just made a complaint today.
As we advised you, it is best to call the post office to get the package.
Best regards
Traclet Sebastien
Thank you for your message, as requested by email we called you to discuss the delivery issue. We have not received any response from you except for this message.
The Colissimo tracking 6m18000924424
Indicates that the package is being delivered to the pickup point.
We have just made a complaint today.
As we advised you, it is best to call the post office to get the package.
Best regards
Traclet Sebastien
A
Rating: 5 out of 5
Nothing to say, the site is perfect: navigation, images, fluidity, intelligently structured sections.
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A
Rating: 5 out of 5
very good mail order service, perfect delivery and good quality product
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A
Rating: 5 out of 5
Perfect: quality is there, exact size, delivery respected, very pleasant price, what more could you ask for!
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A
Rating: 5 out of 5
Very good site, rather fast delivery
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A
Rating: 5 out of 5
I am delighted with this purchase as my old army beret had disappeared a long time ago. The size is perfect
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A
Rating: 5 out of 5
Good site, product quality just a size issue. I also mistakenly chose the wrong style of cap.
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A
Rating: 5 out of 5
Very good quality
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A
Rating: 5 out of 5
Serious. No worries
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A
Rating: 5 out of 5
Top!
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