Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

Reset filters

Acheteur Vérifié

Published on 02/10/2021 à 12h21 following a purchase from 23/09/2021

Order conforms to my expectations, very good quality, fast shipping. Perfect.

Translated reviews

Acheteur Vérifié

Published on 02/10/2021 à 09h52 following a purchase from 26/09/2021

Good products

Translated reviews

Acheteur Vérifié

Published on 01/10/2021 à 21h13 following a purchase from 27/09/2021

Very nice hat

Translated reviews

Acheteur Vérifié

Published on 01/10/2021 à 20h08 following a purchase from 27/09/2021

Perfect, the hat is exactly what I wanted.

Translated reviews

Acheteur Vérifié

Published on 01/10/2021 à 19h17 following a purchase from 27/09/2021

Perfect transaction

Translated reviews

Acheteur Vérifié

Published on 01/10/2021 à 18h23 following a purchase from 27/09/2021

Very good

Translated reviews

Acheteur Vérifié

Published on 01/10/2021 à 17h31 following a purchase from 27/09/2021

Very good!

Translated reviews

Acheteur Vérifié

Published on 01/10/2021 à 16h35 following a purchase from 23/09/2021

Very beautiful products, impeccable service.

Translated reviews

Acheteur Vérifié

Published on 01/10/2021 à 16h21 following a purchase from 26/09/2021

Hello, super quality really good delivery perfect
packaging good
thank you

Translated reviews

Acheteur Vérifié

Published on 01/10/2021 à 08h01 following a purchase from 27/09/2021

easy to use, very large choice, and very good quality, I have reached my fourth hat, always satisfied (unfortunately two flew away on the boat)

Translated reviews

Acheteur Vérifié

Published on 01/10/2021 à 07h42 following a purchase from 26/09/2021

Fast and correct delivery

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 22h43 following a purchase from 08/09/2021

Requested deadlines respected. Careful delivery.

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 22h35 following a purchase from 23/09/2021

No problem finding what I was looking for

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 19h33 following a purchase from 17/09/2021

Very satisfied! I will be warm this winter!

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 18h59 following a purchase from 27/09/2021

Excellent transaction. Product of very good manufacture. Delivery within the announced deadlines

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 18h47 following a purchase from 08/09/2021

it's always impeccable. whether in terms of quality, service, and shipping you are the best

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 18h41 following a purchase from 25/09/2021

Efficiency, speed, quality, perfect.

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 17h55 following a purchase from 27/09/2021

The site is very clear and simple. Very satisfied with the delivery in 48h top

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 17h54 following a purchase from 25/09/2021

I am very satisfied

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 17h45 following a purchase from 26/09/2021

very satisfied with my order

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 17h41 following a purchase from 24/09/2021

Very nice hats received quickly.
However, size quite small, I took 1 size up it fits me just right.

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 17h39 following a purchase from 25/09/2021

Satisfied

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 13h08 following a purchase from 21/09/2021

My satisfaction is: I am 100% happy to have received my order in the Netherlands. Everything was perfect!

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 09h38 following a purchase from 22/07/2021

product conforms to the order and to my expectations
perfect delivery as every time

Translated reviews

Acheteur Vérifié

Published on 30/09/2021 à 07h12 following a purchase from 22/09/2021

serious company

Translated reviews

Acheteur Vérifié

Published on 29/09/2021 à 03h32 following a purchase from 17/09/2021

Your site in English was very good.

Translated reviews

Acheteur Vérifié

Published on 28/09/2021 à 14h12 following a purchase from 10/09/2021

Superb, a perfect purchase! The hat arrived here quickly and well packaged. It fits me very well and is of good quality. I am delighted and very happy with my new hat!
Frank - Stuttgart/Germany

Translated reviews

Acheteur Vérifié

Published on 28/09/2021 à 12h24 following a purchase from 25/06/2021

I still haven't received my hat.
It's been 3 months since I ordered a bowler hat.
After sending emails, I have remained without a response from you.
I do not recommend anyone to order a hat from Traclet.
.....

Translated reviews

Response from Chapellerie Traclet Published on 28/09/2021

Hello
Here is the tracking of your order, the package is indeed on its way.
https://www.laposte.fr/outils/suivre-vos-envois?code=7Q08683736582
We will make a complaint today.
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 28/09/2021 à 10h20 following a purchase from 01/09/2021

Impeccable, attentive service and very wide choice.

Translated reviews

Acheteur Vérifié

Published on 28/09/2021 à 09h35 following a purchase from 20/09/2021

Efficient and serious company

Translated reviews

Acheteur Vérifié

Published on 28/09/2021 à 09h17 following a purchase from 23/09/2021

Very good, fast service, I recommend

Translated reviews

Acheteur Vérifié

Published on 28/09/2021 à 08h17 following a purchase from 09/09/2021

Good quality. Very happy with the product

Translated reviews

Acheteur Vérifié

Published on 27/09/2021 à 23h03 following a purchase from 23/09/2021

Delivery conforms to the order.

Translated reviews

Acheteur Vérifié

Published on 27/09/2021 à 22h57 following a purchase from 21/09/2021

Clear choice, good explanations.

Translated reviews

Acheteur Vérifié

Published on 27/09/2021 à 14h22 following a purchase from 17/09/2021

As always satisfied!

Translated reviews

Acheteur Vérifié

Published on 27/09/2021 à 13h13 following a purchase from 22/09/2021

Perfect received on time, neat and especially very pretty.

Translated reviews

Acheteur Vérifié

Published on 27/09/2021 à 10h32 following a purchase from 21/09/2021

Perfect

Translated reviews

Acheteur Vérifié

Published on 27/09/2021 à 10h15 following a purchase from 19/09/2021

Clear and precise site

Translated reviews

Acheteur Vérifié

Published on 27/09/2021 à 00h05 following a purchase from 17/09/2021

Super quality and comfortable.

Translated reviews

Acheteur Vérifié

Published on 26/09/2021 à 23h07 following a purchase from 30/08/2021

It took time, but I was warned!

Translated reviews