Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 26/09/2021 à 22h19 following a purchase from 19/09/2021

Very fast delivery to England. Parcel in perfect condition.

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Acheteur Vérifié

Published on 26/09/2021 à 20h43 following a purchase from 09/09/2021

Order received before the deadline. Very professional.

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Acheteur Vérifié

Published on 26/09/2021 à 19h38 following a purchase from 18/09/2021

Easy navigation, you can quickly find what you are looking for.

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Acheteur Vérifié

Published on 26/09/2021 à 18h12 following a purchase from 23/09/2021

Delighted with my choice, perfect site received in 24h well protected and packaged identical to the photo, I recommend this hat site.

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Acheteur Vérifié

Published on 26/09/2021 à 18h03 following a purchase from 20/09/2021

Nice item, meets my expectations. Only the delivery by Colissimo was a bit long.

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Acheteur Vérifié

Published on 26/09/2021 à 08h08 following a purchase from 22/09/2021

Very good site with choice.

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Acheteur Vérifié

Published on 25/09/2021 à 20h51 following a purchase from 17/09/2021

Perfect!

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Acheteur Vérifié

Published on 25/09/2021 à 20h24 following a purchase from 21/09/2021

Fast delivery, product as described. I recommend.

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Acheteur Vérifié

Published on 25/09/2021 à 18h17 following a purchase from 06/09/2021

Smooth order, respect for deadlines, product corresponding to expectations.

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Acheteur Vérifié

Published on 25/09/2021 à 15h33 following a purchase from 15/09/2021

Perfect

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Acheteur Vérifié

Published on 25/09/2021 à 12h22 following a purchase from 21/09/2021

I am fully satisfied with the service that the Traclet house provided for my last order. I am also delighted with the quality of the hat from the Grambes house. Big thanks to both of you.

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Acheteur Vérifié

Published on 25/09/2021 à 08h31 following a purchase from 20/09/2021

Perfect

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Acheteur Vérifié

Published on 25/09/2021 à 05h13 following a purchase from 16/09/2021

Very good

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Acheteur Vérifié

Published on 25/09/2021 à 01h09 following a purchase from 18/09/2021

I had the excellent surprise of receiving an authentic product in perfect respect of an ancestral tradition. With a good delivery method by Colissimo La Poste and a quick delay. This shopping experience allowed me to discover a highly serious house that produces very stylish high-quality items. It is the expression of a resourceful hat art: both classic, inventive, discreetly sexy, and very current.

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Acheteur Vérifié

Published on 24/09/2021 à 21h38 following a purchase from 20/09/2021

Superb product

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Acheteur Vérifié

Published on 24/09/2021 à 20h47 following a purchase from 21/09/2021

Received in a box. Clean packaging. Impeccable condition.

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Acheteur Vérifié

Published on 24/09/2021 à 16h49 following a purchase from 17/09/2021

Perfect

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Acheteur Vérifié

Published on 24/09/2021 à 14h45 following a purchase from 07/09/2021

Complete and detailed site.

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Acheteur Vérifié

Published on 24/09/2021 à 11h35 following a purchase from 18/09/2021

very effective and on time

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Acheteur Vérifié

Published on 24/09/2021 à 10h12 following a purchase from 09/09/2021

delighted with my purchases. very nice hats
impeccable delivery

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Acheteur Vérifié

Published on 24/09/2021 à 09h48 following a purchase from 19/09/2021

Very good

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Acheteur Vérifié

Published on 24/09/2021 à 08h17 following a purchase from 19/09/2021

Easy navigation on the site. You quickly find what you're looking for.

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Acheteur Vérifié

Published on 24/09/2021 à 07h57 following a purchase from 26/08/2021

Product as described, delivered two days after the order

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Acheteur Vérifié

Published on 24/09/2021 à 06h49 following a purchase from 17/09/2021

Everything was very good, well-made website, delivery on time and on the specified day.

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Acheteur Vérifié

Published on 24/09/2021 à 06h11 following a purchase from 19/09/2021

Perfect in every way and excellent product.

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Acheteur Vérifié

Published on 23/09/2021 à 22h21 following a purchase from 17/09/2021

No particular remarks

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Acheteur Vérifié

Published on 22/09/2021 à 22h39 following a purchase from 16/09/2021

Very good selection of hats and easy to navigate site. Very fast delivery. Very happy with my purchase.

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Acheteur Vérifié

Published on 22/09/2021 à 08h29 following a purchase from 02/09/2021

Superb site.

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Acheteur Vérifié

Published on 22/09/2021 à 07h28 following a purchase from 14/09/2021

always great

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Acheteur Vérifié

Published on 21/09/2021 à 19h16 following a purchase from 17/09/2021

The order was received well. Very careful packaging and fast delivery.
The Traclet site is very pleasant!
Thank you very much!

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Acheteur Vérifié

Published on 21/09/2021 à 12h35 following a purchase from 17/09/2021

fast, well packaged

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Acheteur Vérifié

Published on 21/09/2021 à 08h54 following a purchase from 14/09/2021

Very nice quality and finish ...

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Acheteur Vérifié

Published on 20/09/2021 à 20h50 following a purchase from 17/09/2021

Perfect. Superb hat. Sturdy packaging. Delivered in less than 24h by FedEx in a hole in Brittany!!!

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Acheteur Vérifié

Published on 20/09/2021 à 18h24 following a purchase from 13/09/2021

Very good

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Acheteur Vérifié

Published on 20/09/2021 à 18h00 following a purchase from 15/08/2021

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Response from Chapellerie Traclet Published on 21/09/2021

Hello
Thank you for letting us know the issue encountered with your order.
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 20/09/2021 à 12h28 following a purchase from 10/09/2021

Very nice hats and quality. Very serious after-sales service

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Acheteur Vérifié

Published on 20/09/2021 à 10h58 following a purchase from 16/09/2021

excellent products and impeccable service!

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Acheteur Vérifié

Published on 20/09/2021 à 09h38 following a purchase from 16/09/2021

Website providing quick access to your search,
Almost immediate response to an email request and advice on the product sought.
Respect for the announced delivery time.

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Acheteur Vérifié

Published on 20/09/2021 à 07h10 following a purchase from 11/09/2021

very serious site, very fast delivery, immediate response to emails.

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Acheteur Vérifié

Published on 20/09/2021 à 06h28 following a purchase from 13/09/2021

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