Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 20/09/2021 à 04h13 following a purchase from 12/09/2021

Very satisfied

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Acheteur Vérifié

Published on 19/09/2021 à 21h54 following a purchase from 10/09/2021

Fast and efficient

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Acheteur Vérifié

Published on 19/09/2021 à 19h19 following a purchase from 16/09/2021

Nice discovery of your site.
Lots of choices, beautiful quality items.
Order processed very quickly and delivery was perfect.
Fully satisfied, thank you very much.

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Acheteur Vérifié

Published on 19/09/2021 à 19h07 following a purchase from 09/09/2021

Always in accordance with the description of the Traclet site.
Careful packaging and perfect order tracking.
A reference of quality.

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Acheteur Vérifié

Published on 19/09/2021 à 18h37 following a purchase from 15/09/2021

Very good

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Acheteur Vérifié

Published on 19/09/2021 à 18h14 following a purchase from 15/09/2021

What to say? Perfect

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Acheteur Vérifié

Published on 19/09/2021 à 17h52 following a purchase from 16/09/2021

Very good

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Acheteur Vérifié

Published on 19/09/2021 à 17h35 following a purchase from 16/09/2021

Fast order and delivery within 48 hours

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Acheteur Vérifié

Published on 19/09/2021 à 17h28 following a purchase from 15/09/2021

a small size problem with the Stetson docker hat
my size is 58 to 59 cm
it is said on the site that it is 1cm larger
I had the choice between 56-57 and 58-59
I chose 58-59
it is about 2cm too big and fits almost like a 60
should I have chosen 56-57?

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Acheteur Vérifié

Published on 19/09/2021 à 17h00 following a purchase from 14/09/2021

not disappointed delivery is top I recommend

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Acheteur Vérifié

Published on 19/09/2021 à 01h56 following a purchase from 14/09/2021

Very elegant hat in accordance with the site's description

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Acheteur Vérifié

Published on 18/09/2021 à 10h10 following a purchase from 05/09/2021

Thank you.

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Acheteur Vérifié

Published on 18/09/2021 à 03h55 following a purchase from 06/09/2021

The site is good, but the descriptions of the items are sometimes vague. I have nothing to say about the delivery.

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Acheteur Vérifié

Published on 17/09/2021 à 20h23 following a purchase from 13/09/2021

Perfect !!

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Acheteur Vérifié

Published on 17/09/2021 à 08h59 following a purchase from 11/09/2021

the navigation on the site is perfect, the delivery by colissimo by post is really perfect as well, the customer service is a very good interlocutor, and the order I made completely satisfied me

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Acheteur Vérifié

Published on 17/09/2021 à 08h53 following a purchase from 09/09/2021

Everything is perfect: the email exchange, the site, the delivery, and the quality of the items.

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Acheteur Vérifié

Published on 17/09/2021 à 08h38 following a purchase from 09/09/2021

Hello,
The item we ordered was carefully prepared, it is
very pleasant to open the package and discover the meticulousness, the attention given to our request.
THANK YOU

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Acheteur Vérifié

Published on 16/09/2021 à 19h11 following a purchase from 12/09/2021

navigation, clear and accessible site

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Acheteur Vérifié

Published on 16/09/2021 à 18h04 following a purchase from 11/09/2021

Impeccable service, impeccable quality!

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Acheteur Vérifié

Published on 16/09/2021 à 17h36 following a purchase from 12/09/2021

Order placed on a Sunday evening, received on Tuesday morning, preserved in solid and suitable packaging. I recommend.

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Acheteur Vérifié

Published on 16/09/2021 à 17h02 following a purchase from 11/09/2021

Very fast shipping. Impeccable product quality (to be checked over time). The range of models is plentiful. For me, they are the specialists in the field.

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Acheteur Vérifié

Published on 16/09/2021 à 16h42 following a purchase from 10/09/2021

No problem!

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Acheteur Vérifié

Published on 16/09/2021 à 16h40 following a purchase from 11/09/2021

Too dark, does not match the indicated color

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Response from Chapellerie Traclet Published on 16/09/2021

Hello
Thank you for your comment.
Can you clarify, indeed you ordered two items and the comment is not appropriate for both.
It is certainly possible to exchange it if the color does not suit you.
Remaining at your disposal
Best regards
Traclet Sebastien.

Acheteur Vérifié

Published on 16/09/2021 à 16h11 following a purchase from 13/09/2021

Fast and careful shipping - impeccable thank you

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Acheteur Vérifié

Published on 16/09/2021 à 16h00 following a purchase from 11/09/2021

very good

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Acheteur Vérifié

Published on 16/09/2021 à 15h58 following a purchase from 11/09/2021

Perfect

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Acheteur Vérifié

Published on 16/09/2021 à 12h09 following a purchase from 08/09/2021

Fast delivery in careful packaging

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Acheteur Vérifié

Published on 15/09/2021 à 11h09 following a purchase from 07/09/2021

Fast delivery, well-protected shipment and item in accordance with the description, so I recommend this store for all hat fans.

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Acheteur Vérifié

Published on 15/09/2021 à 07h52 following a purchase from 19/08/2021

I particularly recommend this site
Customer for some time no delivery issues

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Acheteur Vérifié

Published on 14/09/2021 à 22h41 following a purchase from 14/08/2021

Perfect size

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Acheteur Vérifié

Published on 14/09/2021 à 22h03 following a purchase from 08/09/2021

Perfect

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Acheteur Vérifié

Published on 14/09/2021 à 21h28 following a purchase from 20/08/2021

20/20

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Acheteur Vérifié

Published on 14/09/2021 à 09h42 following a purchase from 08/09/2021

Fast shipping, the order is compliant, thank you!

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Acheteur Vérifié

Published on 14/09/2021 à 06h52 following a purchase from 06/09/2021

Very fast shipping with perfectly packaged product. I recommend.

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Acheteur Vérifié

Published on 13/09/2021 à 17h56 following a purchase from 10/09/2021

Fast delivery. Good quality cap and completely meets my expectations.

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Acheteur Vérifié

Published on 13/09/2021 à 15h34 following a purchase from 08/09/2021

Very good

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Acheteur Vérifié

Published on 13/09/2021 à 12h37 following a purchase from 01/09/2021

Product compliant and received quickly. Very nice quality and delivery without problems.

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Acheteur Vérifié

Published on 13/09/2021 à 11h36 following a purchase from 23/08/2021

Beautiful quality of products. Responsiveness of the company.

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Acheteur Vérifié

Published on 13/09/2021 à 08h08 following a purchase from 03/09/2021

Easy, fast, efficient and secure

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Acheteur Vérifié

Published on 12/09/2021 à 21h58 following a purchase from 05/09/2021

A great site, advice and an enormous choice

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