Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 11/09/2021 à 18h02 following a purchase from 08/09/2021

Very good finish. Light to wear. Fits perfectly (I have a 60 cm head circumference and the XL, which is 60/61, fits perfectly.

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Acheteur Vérifié

Published on 11/09/2021 à 17h49 following a purchase from 25/08/2021

Very good, impeccable delivery, careful packaging.

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Acheteur Vérifié

Published on 11/09/2021 à 15h30 following a purchase from 07/09/2021

Super

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Acheteur Vérifié

Published on 11/09/2021 à 15h29 following a purchase from 08/09/2021

Magnificent

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Acheteur Vérifié

Published on 11/09/2021 à 13h24 following a purchase from 05/09/2021

Explicit site, quality products, reasonable delivery.

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Acheteur Vérifié

Published on 11/09/2021 à 10h59 following a purchase from 23/08/2021

Very light hat. Very pleasant with its wide brims.

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Acheteur Vérifié

Published on 10/09/2021 à 23h19 following a purchase from 04/09/2021

Fast and clean. Very satisfying.

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Acheteur Vérifié

Published on 10/09/2021 à 20h34 following a purchase from 05/09/2021

Extremely serious company. The size instructions are very clear. My hat fits me perfectly. Fast delivery with precise tracking. It's perfect. Thank you!

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Acheteur Vérifié

Published on 10/09/2021 à 19h23 following a purchase from 04/09/2021

Hello, everything was perfect, I highly recommend the company Chapellerie-Traclet. Best regards,

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Acheteur Vérifié

Published on 10/09/2021 à 18h54 following a purchase from 07/09/2021

My suspenders are magnificent. Thank you TRACLET. Daniel HAURON

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Response from Chapellerie Traclet Published on 10/09/2021

Hello, thank you very much for your message. Remaining at your disposal. Best regards, Traclet Sebastien

Acheteur Vérifié

Published on 10/09/2021 à 18h26 following a purchase from 06/09/2021

Simple navigation, easy order and very fast delivery

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Acheteur Vérifié

Published on 10/09/2021 à 17h01 following a purchase from 06/09/2021

Excellent presentation. Thank you very much. I recommend.

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Acheteur Vérifié

Published on 10/09/2021 à 16h47 following a purchase from 07/09/2021

It's perfect

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Acheteur Vérifié

Published on 10/09/2021 à 15h19 following a purchase from 07/09/2021

Very quick handling.

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Acheteur Vérifié

Published on 10/09/2021 à 15h17 following a purchase from 07/09/2021

Product conforms to the photo (shape and color),
Fast delivery: less than 5 days between order and delivery

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Acheteur Vérifié

Published on 10/09/2021 à 12h32 following a purchase from 05/09/2021

Fast delivery. Product conforms to the description

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Acheteur Vérifié

Published on 10/09/2021 à 12h24 following a purchase from 06/09/2021

Very good, impeccable service, careful and attentive. I recommend! Second order and still a great service

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Acheteur Vérifié

Published on 10/09/2021 à 11h35 following a purchase from 03/09/2021

No unpleasant surprises, item corresponding to my order. Fast delivery and very well packaged parcel.

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Acheteur Vérifié

Published on 10/09/2021 à 10h17 following a purchase from 02/09/2021

Perfect

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Acheteur Vérifié

Published on 10/09/2021 à 09h44 following a purchase from 06/09/2021

fast delivery and satisfactory.

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Acheteur Vérifié

Published on 10/09/2021 à 08h35 following a purchase from 05/09/2021

very satisfied with my order, very beautiful product very well packaged. Thank you, I recommend this site

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Acheteur Vérifié

Published on 10/09/2021 à 08h13 following a purchase from 05/09/2021

Hat!

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Acheteur Vérifié

Published on 10/09/2021 à 07h11 following a purchase from 05/09/2021

Fast and careful shipping

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Acheteur Vérifié

Published on 10/09/2021 à 04h52 following a purchase from 05/09/2021

perfect

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Acheteur Vérifié

Published on 09/09/2021 à 23h26 following a purchase from 03/09/2021

Hello
As always conforms and of quality
Little waiting
ForzaTRACLET

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Acheteur Vérifié

Published on 09/09/2021 à 21h48 following a purchase from 03/09/2021

good advice on size measurement and the fact that you should take 1 to 2 sizes up;

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Acheteur Vérifié

Published on 09/09/2021 à 21h37 following a purchase from 06/09/2021

excellent, fast

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Acheteur Vérifié

Published on 09/09/2021 à 20h34 following a purchase from 03/09/2021

Very good site, quite a choice, easy navigation, I recommend

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Acheteur Vérifié

Published on 09/09/2021 à 20h32 following a purchase from 05/09/2021

So satisfied that this is the second time I order this hat for my father-in-law

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Acheteur Vérifié

Published on 09/09/2021 à 20h32 following a purchase from 04/09/2021

fast shipping. Quick response also following a problem with colissimo. I am very satisfied

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Acheteur Vérifié

Published on 09/09/2021 à 20h02 following a purchase from 04/09/2021

Very nice item at a reasonable price
However, delivery by post is a disaster as often
Received the delivery notice on Wednesday but waited all day in vain! Same thing on Thursday, the same delivery notice and the postman doesn't even stop! I had to stop him on his return, the package was indeed in the vehicle but he didn't know it and didn't care at all
Too bad it has nothing to do with the top hat but they should change carriers quickly

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Acheteur Vérifié

Published on 09/09/2021 à 19h46 following a purchase from 05/09/2021

Deadline met, very good quality. Nice site and very easy on the visual

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Acheteur Vérifié

Published on 09/09/2021 à 19h40 following a purchase from 05/09/2021

Good product, fast delivery

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Acheteur Vérifié

Published on 09/09/2021 à 19h28 following a purchase from 04/09/2021

Hat conforms to my expectations, correct price, good packaging and fast delivery

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Acheteur Vérifié

Published on 09/09/2021 à 19h26 following a purchase from 05/09/2021

Super well followed, all good, very good product

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Acheteur Vérifié

Published on 08/09/2021 à 23h09 following a purchase from 22/08/2021

Quickly delivered, well packaged.

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Acheteur Vérifié

Published on 08/09/2021 à 21h56 following a purchase from 31/08/2021

simple and fast

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Acheteur Vérifié

Published on 08/09/2021 à 21h48 following a purchase from 16/08/2021

Very good

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Acheteur Vérifié

Published on 08/09/2021 à 15h54 following a purchase from 02/09/2021

Very poor satisfaction level

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Response from Chapellerie Traclet Published on 08/09/2021

Hello
Thank you for your message, please let us know the issues encountered to give a rating of 1/5.
Remaining at your disposal to understand your disappointments and try to improve our services.
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 08/09/2021 à 10h38 following a purchase from 31/08/2021

everything was perfect

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