English 
Français A
Rating: 5 out of 5
Everything was perfect (the site, the order, and the delivery)
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very well organized site. However, I thought the manufacturing was French and not Italian
Translated reviews
A
Rating: 5 out of 5
company attentive to customers
Translated reviews
A
Rating: 5 out of 5
This hat is magnificent it fits me very well impeccable thank you
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
The ordered item is perfect and the company very responsive for shipping.
Translated reviews
A
Rating: 5 out of 5
Very good site, and very very fast delivery.
Translated reviews
A
Rating: 5 out of 5
Very pretty hat
Translated reviews
A
Rating: 5 out of 5
satisfied with my order
Translated reviews
A
Rating: 5 out of 5
package arrived well...with a delay of course...but confinement requires...I won't make a fuss
Translated reviews
A
Rating: 5 out of 5
User-friendly site, fast delivery in excellent packaging, very good
Translated reviews
A
Rating: 5 out of 5
Fast service, easy communication
Translated reviews
A
Rating: 5 out of 5
pleasant site, product, package, delivery, service, compliant, impeccable, fast.
Translated reviews
A
Rating: 5 out of 5
Perfect, I recommend
Translated reviews
A
Rating: 5 out of 5
Quality item, fast delivery. Delighted
Translated reviews
A
Rating: 5 out of 5
Nothing to report....
Translated reviews
A
Rating: 5 out of 5
Careful delivery, hats well packaged. We chose French (Traclet) and Italian products, so the quality was unsurprising. For a perfectly reasonable price.
Translated reviews
A
Rating: 5 out of 5
Hats of great quality. Just what I was looking for. On Amazon, we are not sure of the quality
Translated reviews
A
Rating: 1 out of 5
Hello
The indicated delay was indeed stated as 3/5 weeks for manufacturing.
For the person you called, you called the store and not the website.
The person kept you informed in addition to the various emails that were sent to you for the
Tracking of your order.
We hope that the hat meets your satisfaction.
Remaining at your disposal at 0477714058 to discuss it.
Best regards
Traclet Sébastien
Translated reviews
The indicated delay was indeed stated as 3/5 weeks for manufacturing.
For the person you called, you called the store and not the website.
The person kept you informed in addition to the various emails that were sent to you for the
Tracking of your order.
We hope that the hat meets your satisfaction.
Remaining at your disposal at 0477714058 to discuss it.
Best regards
Traclet Sébastien
Response from Chapellerie Traclet
Only 1 product out of the 2 ordered present in the package. Complaint email without response to date.
A
Rating: 5 out of 5
Very satisfied, clear site, order received in less than 24h
Translated reviews
A
Rating: 5 out of 5
Ultra fast, the elusive size found. I love it, I would recommend on this site
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Lots of choice and quality.
Translated reviews
A
Rating: 5 out of 5
very beautiful hat. Very fast delivery
Translated reviews
A
Rating: 5 out of 5
The item met all my expectations
Translated reviews
A
Rating: 5 out of 5
Very fast and well packaged. Quality hat
Translated reviews
A
Rating: 5 out of 5
I recommend this site.
Translated reviews
A
Rating: 5 out of 5
Perfect.
Translated reviews
A
Rating: 5 out of 5
Great! The expected headgear had a wonderful effect! Total satisfaction for my husband, thank you....
Translated reviews
A
Rating: 5 out of 5
Beautiful quality
Translated reviews
A
Rating: 5 out of 5
Order delivered quickly, well packaged and perfectly compliant
Translated reviews
A
Rating: 5 out of 5
I can't find a hat in my size in stores. Traclet is the only one that makes size 63. The site is user-friendly and delivery is fast.
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 1 out of 5
Order not received, no explanations... too bad
Translated reviews
Response from Chapellerie Traclet
Hello
We will check the colissimo tracking on Monday morning.
Remaining at your disposal
Good evening
Best regards
Traclet Sébastien
We will check the colissimo tracking on Monday morning.
Remaining at your disposal
Good evening
Best regards
Traclet Sébastien
A
Rating: 1 out of 5
Hat too big
Translated reviews
Response from Chapellerie Traclet
Hello
If the hat is too big, it is certainly possible to exchange it.
Please return it to our address with your order reference.
Have a good weekend
Best regards
Traclet Sébastien
If the hat is too big, it is certainly possible to exchange it.
Please return it to our address with your order reference.
Have a good weekend
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Very good variety of hats
Translated reviews
A
Rating: 5 out of 5
Quality of the item, speed of shipping and pleasant site to use
Translated reviews
A
Rating: 5 out of 5
very fast and careful delivery
Translated reviews
A
Rating: 5 out of 5
Fast delivery. Carefully packaged, I am delighted with my two hats already adopted.
Translated reviews
A
Rating: 5 out of 5
Very well detailed site and easy to visualize. Fast delivery and in accordance with the order.
Translated reviews