Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 10/05/2021 à 13h03 following a purchase from 01/05/2021

Very good, fast delivery and excellent hat quality.

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Acheteur Vérifié

Published on 10/05/2021 à 11h02 following a purchase from 30/04/2021

Excellent product quality. Clear and fast website, easy to navigate and order.

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Acheteur Vérifié

Published on 10/05/2021 à 08h01 following a purchase from 30/04/2021

Overall satisfied, I would recommend

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Acheteur Vérifié

Published on 10/05/2021 à 07h28 following a purchase from 30/04/2021

A variety of hats with beautifully presented features.

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Acheteur Vérifié

Published on 10/05/2021 à 05h58 following a purchase from 30/04/2021

Very nice bucket hat

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Acheteur Vérifié

Published on 09/05/2021 à 22h12 following a purchase from 30/04/2021

Quality and safety

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Acheteur Vérifié

Published on 09/05/2021 à 22h10 following a purchase from 30/04/2021

Very satisfied! I recommend!!

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Acheteur Vérifié

Published on 09/05/2021 à 21h59 following a purchase from 01/05/2021

Perfect

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Acheteur Vérifié

Published on 09/05/2021 à 21h38 following a purchase from 06/05/2021

Great! 20/20

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Acheteur Vérifié

Published on 09/05/2021 à 19h12 following a purchase from 04/05/2021

Order promised in 24/48h and 7 days later still not received.

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Response from Chapellerie Traclet Published on 09/05/2021

Hello
The chosen delivery time is 2/3 days.
The 24-hour delivery is either by tnt or chronopost.
According to the tracking, the package will be delivered on Tuesday at the relay point following the May 8th point.
Remaining at your disposal
Best regards
Traclet Sébastien

Acheteur Vérifié

Published on 09/05/2021 à 18h52 following a purchase from 04/05/2021

Very good, delivery within the deadline!!

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Acheteur Vérifié

Published on 09/05/2021 à 17h26 following a purchase from 06/05/2021

Fast delivery and very good quality product.

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Acheteur Vérifié

Published on 09/05/2021 à 15h46 following a purchase from 05/05/2021

Very simple site and varied choices
Beautiful qualities of the 2 hats purchased

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Acheteur Vérifié

Published on 09/05/2021 à 14h20 following a purchase from 30/04/2021

Very satisfied.
Very good quality product, delivery times respected.

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Acheteur Vérifié

Published on 09/05/2021 à 13h50 following a purchase from 01/05/2021

Good site, easy, large choice, to recommend for quality

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Acheteur Vérifié

Published on 08/05/2021 à 23h55 following a purchase from 04/05/2021

Top!

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Acheteur Vérifié

Published on 08/05/2021 à 20h01 following a purchase from 04/05/2021

Good quality Docker beanie and reasonable price

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Acheteur Vérifié

Published on 08/05/2021 à 20h00 following a purchase from 24/04/2021

perfect

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Acheteur Vérifié

Published on 08/05/2021 à 19h13 following a purchase from 05/05/2021

Many choices and fast delivery

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Acheteur Vérifié

Published on 08/05/2021 à 17h21 following a purchase from 04/05/2021

Very good

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Acheteur Vérifié

Published on 08/05/2021 à 09h45 following a purchase from 26/04/2021

Very good reception on the phone following a request for information about the preparation of the package for sending a hat to Reunion (DOM). Quick and efficient processing of the order. I recommend Traclet!

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Acheteur Vérifié

Published on 07/05/2021 à 19h44 following a purchase from 04/05/2021

Very fast delivery. Hats conform to the description. Very serious and recommendable site.

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Acheteur Vérifié

Published on 07/05/2021 à 18h58 following a purchase from 24/04/2021

The delivery is good and on time, the quality seems to match what I expected!

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Acheteur Vérifié

Published on 07/05/2021 à 17h09 following a purchase from 03/05/2021

Very good hat: light, comfortable, and beautiful.

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Acheteur Vérifié

Published on 07/05/2021 à 17h03 following a purchase from 24/04/2021

Very good cap

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Acheteur Vérifié

Published on 07/05/2021 à 16h40 following a purchase from 17/04/2021

Good transaction. Product meets my expectations

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Acheteur Vérifié

Published on 07/05/2021 à 16h17 following a purchase from 04/05/2021

Very nice item, beautiful rendering, conforms to my expectations

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Acheteur Vérifié

Published on 07/05/2021 à 15h45 following a purchase from 04/05/2021

PERFECT

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Acheteur Vérifié

Published on 07/05/2021 à 15h43 following a purchase from 04/05/2021

Very nice quality product, impeccable shipping and delivery

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Acheteur Vérifié

Published on 07/05/2021 à 15h31 following a purchase from 03/05/2021

Excellent

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Acheteur Vérifié

Published on 07/05/2021 à 10h37 following a purchase from 21/04/2021

Delivery delayed by chronopost, otherwise Traclet did its job well!

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Acheteur Vérifié

Published on 07/05/2021 à 09h29 following a purchase from 30/04/2021

Perfect

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Acheteur Vérifié

Published on 07/05/2021 à 08h58 following a purchase from 30/04/2021

The product perfectly matches the photo on the site, delivery was made on time.

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Acheteur Vérifié

Published on 07/05/2021 à 07h59 following a purchase from 23/04/2021

Very satisfied! Thank you.

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Acheteur Vérifié

Published on 07/05/2021 à 05h52 following a purchase from 24/04/2021

Nothing to complain about

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Acheteur Vérifié

Published on 06/05/2021 à 23h28 following a purchase from 24/04/2021

I am extremely happy with my hats. Even though I had to return some because they were too big.

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Acheteur Vérifié

Published on 06/05/2021 à 22h27 following a purchase from 02/05/2021

Meets my expectations. Fast delivery.

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Acheteur Vérifié

Published on 06/05/2021 à 21h34 following a purchase from 01/05/2021

The nightcaps made in France are of very nice quality, we are delighted, light, made of cotton, soft and comfortable, superb products

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Acheteur Vérifié

Published on 06/05/2021 à 20h49 following a purchase from 03/05/2021

Completely satisfied

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Acheteur Vérifié

Published on 06/05/2021 à 20h24 following a purchase from 01/05/2021

Your size 60 is too big, I will return it but the return shipping costs are at my expense, well done Traclet this is the last time I order from you

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Response from Chapellerie Traclet Published on 06/05/2021

Hello
Thank you for your comment.
We will recheck upon arrival but when sent, the hat measured 60cm.
What hat do you have in size 60 cm for comparison?
Remaining at your disposal
Best regards
Traclet Sébastien.