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Rating: 5 out of 5
Impeccable navigation, very good customer service, fast shipping
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good, whether in the choice of models and prices.
Order processed super quickly and delivery just as much.
And what a joy to have received this gift for my dad. Great
Maybe you could add the possibility for the buyer to include a message when it is a gift.
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Order processed super quickly and delivery just as much.
And what a joy to have received this gift for my dad. Great
Maybe you could add the possibility for the buyer to include a message when it is a gift.
A
Rating: 5 out of 5
Very clean, clear, beautiful design, classy!
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A
Rating: 5 out of 5
satisfied with our purchase
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A
Rating: 5 out of 5
This cap looks good. It protects well from the sun. I am satisfied with it.
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A
Rating: 5 out of 5
super.
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A
Rating: 5 out of 5
Fast delivery, the hat is as ordered. You can adjust the head size, which is a nice surprise, as it is a bit large compared to my head size.
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A
Rating: 5 out of 5
Fast and compliant
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A
Rating: 5 out of 5
Nothing to report. Very satisfied.
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A
Rating: 5 out of 5
Very satisfied with the product (Kangol cap)
Delivery in two days. Superb!
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Delivery in two days. Superb!
A
Rating: 5 out of 5
Top Thank you
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very smooth and direct
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A
Rating: 5 out of 5
Item conforms to the order and very well protected in its packaging. I recommend!!
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A
Rating: 5 out of 5
easy navigation on the site, careful packaging, beautiful original merchandise.
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A
Rating: 5 out of 5
Item received very quickly. Responsive and attentive customer service.
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A
Rating: 5 out of 5
Impeccable / Good follow-up overall
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A
Rating: 5 out of 5
After looking at all the French hat shop websites, Traclet is by far the most comprehensive site in terms of choice, easy to use, modern and friendly.
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A
Rating: 1 out of 5
Shipping costs are the responsibility of the customer. Return shipping is also the responsibility of the customer. Refund of the total price pending.
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Response from Chapellerie Traclet
Hello
Yes, shipping costs are the responsibility of the customer, this information is clearly stated on the site as well as in our sales conditions.
Furthermore, we also indicate that for people who pay with Paypal, shipping costs are refunded by PayPal.
Remaining at your disposal.
Best regards
Traclet Sébastien
Yes, shipping costs are the responsibility of the customer, this information is clearly stated on the site as well as in our sales conditions.
Furthermore, we also indicate that for people who pay with Paypal, shipping costs are refunded by PayPal.
Remaining at your disposal.
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
The hat was well packaged and the parcel arrived without any issues.
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A
Rating: 5 out of 5
No problems, everything is ok
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A
Rating: 5 out of 5
Very easy to use with a range of products.
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A
Rating: 5 out of 5
perfect.....
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A
Rating: 5 out of 5
completely satisfied with my order and the product received
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A
Rating: 5 out of 5
Deadline respected. Desired product perfect thank you
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
very good (deadline, product, delivery)
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A
Rating: 5 out of 5
Easy and well detailed
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A
Rating: 5 out of 5
Very good hats and caps
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A
Rating: 5 out of 5
Small problem on my part quickly resolved thanks to the hat shop, thank you
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A
Rating: 5 out of 5
Efficient
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A
Rating: 5 out of 5
Everything was perfect, from the order to the delivery.
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A
Rating: 5 out of 5
I knew from the start what I was looking for.
But I discovered other interesting products.
Easy to order, delivered quickly and on time.
OK
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But I discovered other interesting products.
Easy to order, delivered quickly and on time.
OK
A
Rating: 5 out of 5
Item as described, well received, within the announced deadlines,
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A
Rating: 5 out of 5
Flawless service: very careful packaging and very fast delivery.
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A
Rating: 5 out of 5
quality hat, very careful packaging and fast delivery. Everything is perfect
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A
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
Well-made site, easy to navigate because of good categorizations.
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A
Rating: 5 out of 5
Wide choice. Good advice on measurements and sizes.
The first time I buy a hat, and online. And it's perfect!
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The first time I buy a hat, and online. And it's perfect!