Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Very large selection; beautiful products; fast delivery service; very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Beautiful quality, delivery on time. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
everything was perfect - I have nothing to say and I love the hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
I recommend the Tracelet hat shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
a lot of choices on the site at all prices, very pleasant navigation
order placed and received in 48 hours!
Bravo and thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Fast delivery, and item in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Beautiful selection of nice references offered. Very satisfied with my purchase. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
The site is very well complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Excellent site, with choice and quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Nothing to complain about. This is the first time I ordered from this site. Everything went well from ordering to receiving the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Fast delivery, impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Overall satisfied with the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Perfect! Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Customer service and product are top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
very good choice and order arrived very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Product as described, fast shipping and very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Really great, very elegant I am delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
Good quality, elegant shape. Very nice color, and beautiful material.
Impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Nothing to say... Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Product matching expectations delivered in optimal time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Quality article, fast delivery, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
No problem ordering the waterproofing product, however I gave up on buying a Stetson hat due to not being able to validate the chosen model, without explanation from the site, of the reason for the blockage.. I eventually ordered it on the Stetson site without any problem..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Quality product arrived in just 2 days. I am delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Fast and careful shipping as usual. Very satisfied with the ordered product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Very nice quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Ease of navigation on the site, fast delivery, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Beautiful sailor cap. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Nothing to complain about. Conforms to my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Very nice hats presented, a good selection and the photos give a good preview. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/03/2021
Customer service is below everything! I will not renew the experience...
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Response from Chapellerie Traclet
Hello
Thank you for your message.
We have responded to each request by phone and email.
The hat box not being suitable for you, you can of course return it for a refund or exchange.
We offer hat boxes ranging from 8 euros to 80 euros.
Remaining at your disposal
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Very clear and easy-to-use site to find the desired product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Quality product, reasonable price as well as the delivery time, I am satisfied with this establishment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Thank you for the quality of your merchandise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Fast - efficient
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