Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 25/12/2020 à 22h25 following a purchase from 19/12/2020

Serious site

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Acheteur Vérifié

Published on 25/12/2020 à 21h20 following a purchase from 18/12/2020

Perfect!

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Acheteur Vérifié

Published on 25/12/2020 à 21h16 following a purchase from 18/12/2020

Top!! Great product, very well packaged and fast shipping!!

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Acheteur Vérifié

Published on 25/12/2020 à 21h10 following a purchase from 18/12/2020

Pretty

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Acheteur Vérifié

Published on 25/12/2020 à 19h33 following a purchase from 19/12/2020

Efficient service.

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Acheteur Vérifié

Published on 25/12/2020 à 19h31 following a purchase from 21/12/2020

Completely satisfied with fast delivery and good quality, thank you

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Acheteur Vérifié

Published on 25/12/2020 à 19h19 following a purchase from 19/12/2020

Very fast delivery and very nice quality items

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Acheteur Vérifié

Published on 25/12/2020 à 18h09 following a purchase from 10/12/2020

I did not receive what I ordered. The black cap with a red Soviet star that I bought arrived without the star. Too bad because that was the reason I bought it

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Response from Chapellerie Traclet Published on 26/12/2020

Hello
please excuse us if we made a mistake.
Thank you for sending us a photo of the received model at [email protected]
so we can proceed to send the correct cap.
Happy end of year celebrations.
Sincerely
Traclet

Acheteur Vérifié

Published on 25/12/2020 à 17h34 following a purchase from 12/12/2020

Speed and quality product

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Acheteur Vérifié

Published on 25/12/2020 à 16h57 following a purchase from 21/12/2020

:) :)

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Acheteur Vérifié

Published on 25/12/2020 à 16h36 following a purchase from 21/12/2020

I will renew purchases, the site is easy to use, delivery is very fast and the products are perfect.
Happy end of year celebrations

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Acheteur Vérifié

Published on 25/12/2020 à 15h50 following a purchase from 08/12/2020

Great!

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Acheteur Vérifié

Published on 25/12/2020 à 14h57 following a purchase from 22/12/2020

I love this store which has very good quality products. The delivery is fast and well packaged. It's prompt and correct.

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Acheteur Vérifié

Published on 25/12/2020 à 13h59 following a purchase from 21/12/2020

Perfect

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Acheteur Vérifié

Published on 25/12/2020 à 12h41 following a purchase from 21/12/2020

Very nice hat that meets our expectations

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Acheteur Vérifié

Published on 25/12/2020 à 12h29 following a purchase from 17/12/2020

Item conforms to the description, fast delivery! I approve!

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Acheteur Vérifié

Published on 25/12/2020 à 11h35 following a purchase from 21/12/2020

Perfect

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Acheteur Vérifié

Published on 25/12/2020 à 11h21 following a purchase from 14/12/2020

Item delivered quickly, of very good quality. Nothing to say. This is my second order and I am delighted with the quality of the delivery, the order tracking, and the items sold.

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Acheteur Vérifié

Published on 25/12/2020 à 11h08 following a purchase from 15/12/2020

Very clear, fast delivery. Perfect

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Acheteur Vérifié

Published on 25/12/2020 à 10h58 following a purchase from 19/12/2020

Super well-made site, full of useful filters (color, style, pictograms with the shape of the hat) but the real plus: customer support. I ordered too quickly, I made a mistake in size. I called right away, zero waiting and the person modified my order live.
I recommend and will certainly return.

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Acheteur Vérifié

Published on 25/12/2020 à 07h59 following a purchase from 17/12/2020

Very satisfied Following a size error, received another product and a label for the return everything went well, very fast service, very friendly and courteous interlocutor

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Acheteur Vérifié

Published on 25/12/2020 à 01h44 following a purchase from 18/12/2020

Quality item and fast delivery

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Acheteur Vérifié

Published on 25/12/2020 à 00h00 following a purchase from 19/12/2020

Merry Christmas
Thank you for the fast delivery and item that meets my wishes sincerely DFAIVRE

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Acheteur Vérifié

Published on 24/12/2020 à 23h39 following a purchase from 20/12/2020

Excellent service and products

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Acheteur Vérifié

Published on 24/12/2020 à 23h14 following a purchase from 17/12/2020

Good responsiveness

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Acheteur Vérifié

Published on 24/12/2020 à 21h12 following a purchase from 18/12/2020

Top thrilled with my purchase.

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Acheteur Vérifié

Published on 24/12/2020 à 19h26 following a purchase from 20/12/2020

Very good and received on time on December 24th!

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Acheteur Vérifié

Published on 24/12/2020 à 17h36 following a purchase from 21/12/2020

Fast, as described. Very good quality. For two different people. One already delighted, the other will be for Christmas.

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Acheteur Vérifié

Published on 24/12/2020 à 17h12 following a purchase from 20/12/2020

Fast and efficient

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Acheteur Vérifié

Published on 24/12/2020 à 17h01 following a purchase from 20/12/2020

Super shop! Beautiful products. Very nice and responsive team!

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Acheteur Vérifié

Published on 24/12/2020 à 16h48 following a purchase from 21/12/2020

Very good product

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Acheteur Vérifié

Published on 24/12/2020 à 16h38 following a purchase from 13/12/2020

I easily found what I was looking for.

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Acheteur Vérifié

Published on 24/12/2020 à 16h20 following a purchase from 19/12/2020

Very good, fast delivery

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Acheteur Vérifié

Published on 24/12/2020 à 16h11 following a purchase from 20/12/2020

Very fast at the Post Office with the barcode

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Acheteur Vérifié

Published on 24/12/2020 à 15h19 following a purchase from 20/12/2020

Delivery on time. Beautiful work inside. Good value for money.

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Acheteur Vérifié

Published on 24/12/2020 à 14h54 following a purchase from 20/12/2020

Very good. Super fast delivery. Items carefully packaged. Perfect.

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Acheteur Vérifié

Published on 24/12/2020 à 14h15 following a purchase from 20/12/2020

The items are very beautiful. They need sales from time to time.

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Acheteur Vérifié

Published on 24/12/2020 à 14h12 following a purchase from 19/12/2020

Very fast and serious delivery, thank you.

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Acheteur Vérifié

Published on 24/12/2020 à 07h30 following a purchase from 16/12/2020

Product meets my expectations, fast delivery.

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Acheteur Vérifié

Published on 23/12/2020 à 21h48 following a purchase from 16/12/2020

Efficient

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