Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 17/12/2020 à 18h22 following a purchase from 12/12/2020

Very pleasant site to visit, well explanatory, the images show the product well, nothing to complain about

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Acheteur Vérifié

Published on 17/12/2020 à 17h57 following a purchase from 13/12/2020

Everything was perfect from order to delivery, the product is of quality and it was very well packaged.

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Acheteur Vérifié

Published on 17/12/2020 à 17h55 following a purchase from 12/12/2020

perfect

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Acheteur Vérifié

Published on 17/12/2020 à 17h35 following a purchase from 14/12/2020

Pleasant site, easy to use. Fast delivery. Fully satisfied with the ordered caps.

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Acheteur Vérifié

Published on 17/12/2020 à 17h28 following a purchase from 11/12/2020

Very nice hat of very good quality and order received quickly.

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Acheteur Vérifié

Published on 17/12/2020 à 17h17 following a purchase from 11/12/2020

hats very well packaged and quick reception

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Acheteur Vérifié

Published on 17/12/2020 à 16h16 following a purchase from 11/12/2020

fast delivery thank you

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Acheteur Vérifié

Published on 17/12/2020 à 16h00 following a purchase from 09/12/2020

Quick order and delivery. Hat conforms to the photo. I am delighted as every time.

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Acheteur Vérifié

Published on 17/12/2020 à 15h38 following a purchase from 14/12/2020

No invoice, package without delivery note

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Response from Chapellerie Traclet Published on 17/12/2020

Hello
invoices and delivery notes are no longer sent in the package due to identity theft of some of our customers.
We have therefore sent you the information by email and it is also on your personal account.
Remaining at your disposal
sincerely
Traclet

Acheteur Vérifié

Published on 17/12/2020 à 15h34 following a purchase from 13/12/2020

100% satisfied quality and speed at the top

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Acheteur Vérifié

Published on 17/12/2020 à 15h32 following a purchase from 12/12/2020

Fast delivery very nice model well packaged

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Acheteur Vérifié

Published on 17/12/2020 à 14h13 following a purchase from 13/12/2020

perfect

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Acheteur Vérifié

Published on 17/12/2020 à 13h45 following a purchase from 12/12/2020

Delivery on time, product conforms to expectations

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Acheteur Vérifié

Published on 17/12/2020 à 13h19 following a purchase from 13/12/2020

respect for deadlines

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Acheteur Vérifié

Published on 17/12/2020 à 12h56 following a purchase from 12/12/2020

An excellent hat shop. A very large choice, quality. A fast and very competent service.

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Acheteur Vérifié

Published on 17/12/2020 à 12h49 following a purchase from 12/12/2020

Very good

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Acheteur Vérifié

Published on 17/12/2020 à 12h45 following a purchase from 12/12/2020

Very easy to use site

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Acheteur Vérifié

Published on 17/12/2020 à 12h44 following a purchase from 12/12/2020

Everything was easy, to order, quick delivery and delivery point close to my home (on foot). Price, however, not adapted, expensive for a child's hat.

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Acheteur Vérifié

Published on 17/12/2020 à 09h42 following a purchase from 01/12/2020

Completely satisfied with my order.

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Acheteur Vérifié

Published on 17/12/2020 à 09h36 following a purchase from 08/12/2020

I am satisfied with this site: presented items, wide choice, speed and quality of delivery.

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Acheteur Vérifié

Published on 17/12/2020 à 09h07 following a purchase from 10/12/2020

Easy site with precise details, nice prices.

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Acheteur Vérifié

Published on 17/12/2020 à 07h29 following a purchase from 09/12/2020

Fast and efficient, many reminders to know the tracking of our package. Very good.

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Acheteur Vérifié

Published on 17/12/2020 à 07h25 following a purchase from 10/12/2020

Order received quickly and in perfect condition.

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Acheteur Vérifié

Published on 17/12/2020 à 07h12 following a purchase from 09/12/2020

Very nice piece, very good condition but box was damaged.

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Acheteur Vérifié

Published on 16/12/2020 à 21h38 following a purchase from 10/12/2020

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 16/12/2020 à 21h32 following a purchase from 10/12/2020

very satisfied

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Acheteur Vérifié

Published on 16/12/2020 à 21h29 following a purchase from 10/12/2020

Quality product and received quickly.

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Acheteur Vérifié

Published on 16/12/2020 à 21h18 following a purchase from 08/12/2020

IMPORTANT CHOICE OF HAT AND GOOD KNOWLEDGE OF PRODUCT AVAILABILITY

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Acheteur Vérifié

Published on 16/12/2020 à 19h32 following a purchase from 01/12/2020

No problem: conforms to what I expected. It's for a Christmas gift so no feedback yet.

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Acheteur Vérifié

Published on 16/12/2020 à 18h41 following a purchase from 01/12/2020

I ordered a beanie, it is perfect. It went through the washing machine and did not change.

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Acheteur Vérifié

Published on 16/12/2020 à 18h37 following a purchase from 08/12/2020

I didn't know this and I was pleasantly surprised by the quality of the ordered products, the delivery time, but also by the choice of products on the site.

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Acheteur Vérifié

Published on 16/12/2020 à 09h49 following a purchase from 11/12/2020

Wide choice. Easy to browse, and to place an order.

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Acheteur Vérifié

Published on 16/12/2020 à 09h02 following a purchase from 09/12/2020

Excellent, fast and efficient.

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Acheteur Vérifié

Published on 16/12/2020 à 07h51 following a purchase from 08/12/2020

Simple and fast.

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Acheteur Vérifié

Published on 15/12/2020 à 23h20 following a purchase from 08/12/2020

The TRACLET site is well structured, clear and neat. The responses are immediate. The choice is important.

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Acheteur Vérifié

Published on 15/12/2020 à 21h28 following a purchase from 08/12/2020

Regarding the quality of the displayed headgear or the 'processing' time of my order by Chapellerie-Traclet, there is nothing to say. Only the services of the delivery provider need to be reviewed...

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Acheteur Vérifié

Published on 15/12/2020 à 21h09 following a purchase from 08/12/2020

Impeccable

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Acheteur Vérifié

Published on 15/12/2020 à 20h19 following a purchase from 30/11/2020

Very easy navigation on the site! Beautiful quality item! Very careful packaging!

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Acheteur Vérifié

Published on 15/12/2020 à 20h14 following a purchase from 09/12/2020

Fast delivery, goods conforming to the order.

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Acheteur Vérifié

Published on 15/12/2020 à 18h18 following a purchase from 29/11/2020

Attractive website and easy to use for product search.

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