Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 15/12/2020 à 14h56 following a purchase from 05/12/2020

Lots of choices, fast shipping and delivery, the headgear fits very well. Always very satisfied with this merchant.

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Acheteur Vérifié

Published on 15/12/2020 à 12h25 following a purchase from 28/11/2020

perfect

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Acheteur Vérifié

Published on 15/12/2020 à 12h05 following a purchase from 10/12/2020

Product conforms to the order!

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Acheteur Vérifié

Published on 15/12/2020 à 08h19 following a purchase from 11/12/2020

Very nice hat! Still to see if the size is good, but for that we will have to wait for Christmas!

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Acheteur Vérifié

Published on 15/12/2020 à 07h27 following a purchase from 26/11/2020

Still have not received my order placed since November 26. I can understand that with the holidays there may be delays but no email from them and no response to the 2 I sent them. However, the amount has been debited from my account. First and last time I place an order with them.

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Response from Chapellerie Traclet Published on 17/12/2020

Hello
as replied by email twice to your email registered on the site, the bowler hat in size 52 cm was in production. It should leave at the end of the week, either Friday from us.
We also just left you a voicemail, hoping you received at least one of the three messages.
Sincerely
Traclet

Acheteur Vérifié

Published on 15/12/2020 à 01h14 following a purchase from 29/11/2020

excellent service fast delivery despite (covid-19) thank you!

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Acheteur Vérifié

Published on 14/12/2020 à 21h47 following a purchase from 29/11/2020

Good size

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Acheteur Vérifié

Published on 14/12/2020 à 20h55 following a purchase from 10/12/2020

Very good quality received on time

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Acheteur Vérifié

Published on 14/12/2020 à 20h50 following a purchase from 09/12/2020

Perfect

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Acheteur Vérifié

Published on 14/12/2020 à 19h55 following a purchase from 10/12/2020

Very good reception by phone with great listening
Product conforms to expectations
Delivery OK
Best feelings

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Acheteur Vérifié

Published on 14/12/2020 à 19h31 following a purchase from 10/12/2020

package received within 48h as indicated during the order my husband is happy with my choice we rarely find felt hats with ear flaps

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Acheteur Vérifié

Published on 14/12/2020 à 18h34 following a purchase from 08/12/2020

Superb product, conforms to what I expected.

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Acheteur Vérifié

Published on 14/12/2020 à 18h05 following a purchase from 09/12/2020

Very good. Pleasant phone contact for any questions and delivery made quickly.

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Acheteur Vérifié

Published on 14/12/2020 à 17h28 following a purchase from 11/12/2020

Conform and fast shipping

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Acheteur Vérifié

Published on 14/12/2020 à 16h39 following a purchase from 10/12/2020

Conforms to the description, responsive, order shipped quickly.

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Acheteur Vérifié

Published on 14/12/2020 à 15h12 following a purchase from 10/12/2020

Order, information, delivery status, everything is OK.

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Acheteur Vérifié

Published on 14/12/2020 à 11h43 following a purchase from 09/12/2020

Perfect, fast delivery, order conforms, nothing to complain about

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Acheteur Vérifié

Published on 14/12/2020 à 08h02 following a purchase from 09/12/2020

item conforms
careful shipping

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Acheteur Vérifié

Published on 14/12/2020 à 06h57 following a purchase from 09/12/2020

Product arrived in good condition and on time. Thank you.

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Acheteur Vérifié

Published on 13/12/2020 à 21h47 following a purchase from 09/12/2020

Deadlines respected

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Acheteur Vérifié

Published on 13/12/2020 à 19h22 following a purchase from 09/12/2020

Perfect, nice cap of very good quality and at a reasonable price.

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Acheteur Vérifié

Published on 13/12/2020 à 17h41 following a purchase from 09/12/2020

Great website

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Acheteur Vérifié

Published on 13/12/2020 à 17h39 following a purchase from 10/12/2020

A small dysfunction with the Paypal payment but perfect for everything else

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Acheteur Vérifié

Published on 13/12/2020 à 17h10 following a purchase from 09/12/2020

Fast shipping, careful sending in a box. High quality item. I recommend this site.

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Acheteur Vérifié

Published on 13/12/2020 à 14h47 following a purchase from 29/11/2020

Very clear site, fast and careful shipping, reasonable shipping costs, and realistic announced deadlines. Bravo, if I need to recommend a hat it will be on Traclet!

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Acheteur Vérifié

Published on 13/12/2020 à 14h16 following a purchase from 09/12/2020

Site and customer service available for any information is top-notch.

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Acheteur Vérifié

Published on 13/12/2020 à 09h15 following a purchase from 08/12/2020

Hello Sirs
For me the site is very clear with a little habit it's easy to navigate

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Acheteur Vérifié

Published on 13/12/2020 à 06h52 following a purchase from 09/12/2020

Fast delivery....more than satisfied with the order..

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Acheteur Vérifié

Published on 12/12/2020 à 21h24 following a purchase from 08/12/2020

Very nice responsiveness, perfect.

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Acheteur Vérifié

Published on 12/12/2020 à 20h26 following a purchase from 09/12/2020

satisfied from start to finish, clear site and deadlines respected

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Acheteur Vérifié

Published on 12/12/2020 à 19h43 following a purchase from 08/12/2020

Fast delivery and in accordance with the order

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Acheteur Vérifié

Published on 12/12/2020 à 18h53 following a purchase from 08/12/2020

Super cap

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Acheteur Vérifié

Published on 12/12/2020 à 18h10 following a purchase from 09/12/2020

Place where you can still find unusual products. Reasonable prices, fast delivery. Perfect.

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Acheteur Vérifié

Published on 12/12/2020 à 17h47 following a purchase from 29/11/2020

Product being restocked. Delay in accordance with what was announced. Correct packaging

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Acheteur Vérifié

Published on 12/12/2020 à 17h36 following a purchase from 06/12/2020

Very nice item. Fast delivery and no problems.

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Acheteur Vérifié

Published on 12/12/2020 à 17h36 following a purchase from 08/12/2020

Super and arrived on time

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Acheteur Vérifié

Published on 12/12/2020 à 16h10 following a purchase from 08/12/2020

Order without problems, out of stock notice well indicated.
Very beautiful hats. Impeccable finish.

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Acheteur Vérifié

Published on 12/12/2020 à 16h07 following a purchase from 08/12/2020

very nice quality product

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Acheteur Vérifié

Published on 12/12/2020 à 16h04 following a purchase from 08/12/2020

Order in line with my expectations, fast and careful shipping.
I recommend.

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Acheteur Vérifié

Published on 12/12/2020 à 15h34 following a purchase from 08/12/2020

without problems

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