Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 16/10/2020 à 06h29 following a purchase from 09/10/2020

Completely satisfied

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Acheteur Vérifié

Published on 15/10/2020 à 20h59 following a purchase from 09/10/2020

In accordance with my request

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Acheteur Vérifié

Published on 15/10/2020 à 20h40 following a purchase from 09/10/2020

very fast, and perfect product

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Acheteur Vérifié

Published on 15/10/2020 à 11h57 following a purchase from 09/10/2020

Perfect.

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Acheteur Vérifié

Published on 15/10/2020 à 11h56 following a purchase from 09/10/2020

A bit cumbersome navigation.

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Acheteur Vérifié

Published on 15/10/2020 à 10h19 following a purchase from 19/08/2020

very beautiful product. very satisfied.

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Acheteur Vérifié

Published on 15/10/2020 à 09h52 following a purchase from 09/10/2020

Very good. I recommend this site chapellerie-traclet.com

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Acheteur Vérifié

Published on 15/10/2020 à 09h45 following a purchase from 09/10/2020

serious site good phone reception, fast delivery.

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Acheteur Vérifié

Published on 12/10/2020 à 21h10 following a purchase from 01/10/2020

An attractive site...clear explanations for each item...very easy and a chic and classy sales service...

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Acheteur Vérifié

Published on 12/10/2020 à 14h15 following a purchase from 02/10/2020

great

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Acheteur Vérifié

Published on 11/10/2020 à 13h38 following a purchase from 05/10/2020

Seriousness, efficiency, and professionalism.

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Acheteur Vérifié

Published on 11/10/2020 à 10h42 following a purchase from 06/10/2020

good site no issues. fast delivery impeccable package tracking. to recommend.

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Acheteur Vérifié

Published on 10/10/2020 à 18h12 following a purchase from 10/09/2020

Hello, Thank you for the hat. Good quality and finish. Pleasant to the touch and to wear. The crown is slightly tight on the head. This is my first felt hat. I forgot to have a bow tie added, it would have been more elegant. Otherwise good communication and service. Next order: Nov/Dec. Fedora: light gray Fabric: felt Band: light gray with bow tie Size: 54 Brim: 7 cm Crown: gray Awaiting confirmation Thank you Traclet,

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Acheteur Vérifié

Published on 10/10/2020 à 16h00 following a purchase from 08/10/2020

Satisfied with my order

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Acheteur Vérifié

Published on 09/10/2020 à 20h45 following a purchase from 03/10/2020

Easy access and fast

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Acheteur Vérifié

Published on 09/10/2020 à 18h08 following a purchase from 06/10/2020

Fast shipping careful packaging and perfect product.

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Acheteur Vérifié

Published on 09/10/2020 à 13h48 following a purchase from 06/10/2020

Excellent very good work!

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Acheteur Vérifié

Published on 09/10/2020 à 13h47 following a purchase from 19/09/2020

Perfect. Everything meets my expectations.

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Acheteur Vérifié

Published on 09/10/2020 à 08h53 following a purchase from 02/10/2020

Perfect. Delivered product exactly matching what is seen on the site. Very satisfied with the quality-price ratio.

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Acheteur Vérifié

Published on 08/10/2020 à 22h00 following a purchase from 05/10/2020

great package received on time nothing to say BRAVO

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Acheteur Vérifié

Published on 08/10/2020 à 13h56 following a purchase from 06/10/2020

very satisfied.

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Acheteur Vérifié

Published on 08/10/2020 à 13h43 following a purchase from 05/10/2020

very fast delivery! Great!

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Acheteur Vérifié

Published on 07/10/2020 à 19h17 following a purchase from 02/10/2020

Good reception

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Acheteur Vérifié

Published on 07/10/2020 à 17h25 following a purchase from 07/10/2020

COMPLIES WITH MY EXPECTATIONS

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Acheteur Vérifié

Published on 07/10/2020 à 12h11 following a purchase from 06/10/2020

Very satisfied

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Acheteur Vérifié

Published on 07/10/2020 à 09h16 following a purchase from 23/08/2020

Hello, I still haven't received my order after more than 30 days!!!!!!!!!! I had to ask for explanations to know that my order comes from the USA and that delivery will be delayed. Once the customer has paid, the rest is not your problem. Scalded cat ...............!

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Response from Chapellerie Traclet Published on 07/10/2020

Hello, for the delivery time, it is indeed well noted on the product sheet and confirmed in the order summary. As for the place of origin, the Bulhide brand is a very well-known American brand in the hat world that is manufactured in the USA, Mexico,... Currently, with COVID-19, the delays being extended, it has taken a bit longer. We hope that the hat meets your satisfaction. Best regards, Traclet

Acheteur Vérifié

Published on 06/10/2020 à 23h50 following a purchase from 06/10/2020

Everything very well.

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Acheteur Vérifié

Published on 06/10/2020 à 17h46 following a purchase from 06/10/2020

Fast service, excellent product quality, very professional phone contact, affordable price... nothing more to say except I only recommend it to those who love hat making.

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Acheteur Vérifié

Published on 06/10/2020 à 17h39 following a purchase from 01/10/2020

overall very happy not unhappy with everything, I recommend this supplier.

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Acheteur Vérifié

Published on 06/10/2020 à 10h53 following a purchase from 05/10/2020

EXCELLENT, FAST DELIVERY, CAREFUL PACKAGING,

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Acheteur Vérifié

Published on 06/10/2020 à 07h57 following a purchase from 05/10/2020

We are a performance company and we are delighted with the quality of the products, excellent service. We recommend

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Acheteur Vérifié

Published on 05/10/2020 à 22h08 following a purchase from 02/10/2020

Choice, quality, and professionalism, what could be better?

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Acheteur Vérifié

Published on 03/10/2020 à 14h57 following a purchase from 02/10/2020

excellent fast delivery I recommend

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Acheteur Vérifié

Published on 03/10/2020 à 09h50 following a purchase from 24/07/2020

I received a beret XV de France 'One size adjustable', I regret the quality of the product. After several tutorials and advice on the 'Adjustment' of the product, I was never able to make it fit my size, until the fabric tore near the shell. I do not recommend this kind of one-size product.

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Response from Chapellerie Traclet Published on 03/10/2020

Hello, for more than a century that we have been selling berets, we have never had a beret that cuts. We have already adjusted such berets for customers up to size 61 cm. What size do you wear? As indicated on our site, it must be done so that the wool expands and not the fabric all at once. In this case, an analysis of the beret will be requested from Laulhère, who is the specialist and manufacturer of the beret, in order to get their feedback. Finally, we are reachable from Monday to Tuesday from 9 AM to 12 PM and from 2 PM to 5 PM for any advice but also by email at [email protected]. Best regards, Traclet

Acheteur Vérifié

Published on 02/10/2020 à 18h46 following a purchase from 02/10/2020

fast shipping site to recommend thank you

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Acheteur Vérifié

Published on 02/10/2020 à 13h39 following a purchase from 28/09/2020

Just right and exactly, like the photo. Customer Service, excellent.
Thank you very much to all!

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Acheteur Vérifié

Published on 01/10/2020 à 22h31 following a purchase from 01/10/2020

Perfect. Thank you.

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Acheteur Vérifié

Published on 01/10/2020 à 18h40 following a purchase from 01/10/2020

I love this site for the wide range of products; the prices are in line with the items offered.

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Acheteur Vérifié

Published on 01/10/2020 à 17h18 following a purchase from 28/09/2020

Perfect

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Acheteur Vérifié

Published on 01/10/2020 à 13h27 following a purchase from 25/09/2020

A perfect site,,, I found a wide range of Docker hats and it was a great pleasure to receive my first order perfectly packaged. The item is of very nice quality and super pleasant to wear... I will return...

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