Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
I followed the advice given on the site and I am fully satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/07/2020
I am disappointed because I sent them several emails regarding a delay in my order and they never replied to me.
Translated reviews
Response from Chapellerie Traclet
Hello, however, we have indeed responded to your messages. Furthermore, the delay was indicated when choosing the size and also by email. Here is one below: Hat Traclet - Sébastien TRACLET Sent on 10/08/2020 10:16:04 Subject: Professionals Discussion ID: 38556 Message ID: 83068 Message: Hello, We are following up on your message regarding order 216427. This information was indeed indicated both when choosing the size and also in the order summary and also by email on the day of the order. Remaining at your disposal. Best regards, TRACLET 4, Rue de Cadore, 42 300 Roanne Chapellerie Traclet Tel: 04.77.71.40.58 FAX: 04.77.71.66.36 EMAIL: [email protected] Website: www.chapellerie-traclet.com VAT Intra: FR47339397515 Siret: 339397515 00018 Hat Traclet Audrey Dhondt Client ID: 168042 see Sent on 10/08/2020 10:12:28 Browser Order number: 216427 see Product number: 9803 see Subject: Professionals Discussion ID: 38556 Message ID: 83067 Message: Hello, Looking at my order tracking, I see that the hat is being restocked. I would have liked to be informed when I placed my order, I was supposed to be delivered within 15 days. Do you think you can meet this deadline? Because I need this hat for a trip. Thank you for your response.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
Reactive customer service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Rare professionalism in this field, fair prices considering the quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
Very good, fast, serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2020
Order processed and arrived very quickly. Satisfaction with the product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2020
Very comprehensive and precise site. Easy to make the right choice the first time!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2020
Perfect, very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2020
Fast delivery, product very well packaged and in accordance with the site and the order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
Fast shipping. Site to recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
Very good choice, I've been watching this product for about a year, this color is new and superb, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2020
First time I ordered on your site and I am very happy and satisfied, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2020
Perfect, fast and impeccable item
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2020
Superb, just what I expected.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2020
PERFECT!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
Clear site, wide range of items
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Easy and very pleasant
Translated reviews
Response from Chapellerie Traclet
thank you for your message
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2020
Serious site, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
Perfect! A nice cap of good quality at a fair price; I recommend ;-)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
nothing to say, order arrived on time, impeccable hat.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Perfect delivery, quality product, recipient absolutely delighted.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
Ultra fast delivery and quality beret at a modest price, Clermont - Ferrand not being far from Roanne, I will visit the hat shop soon!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
diversity. Well explained. Easy access. Perfect packaging
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
Website a bit slow to open and browse!!! but maybe it's due to the network?
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Very serious site, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Nothing to report, perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
Product conforms to the presentation. Fast delivery. It suited me well.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Very fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Fast and careful shipping, quality products, very satisfied, and huge selection at very reasonable prices
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Good site, good product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
The cap fits perfectly and was shipped quickly. Never disappointed with my hat purchases with them.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Very serious, excellent quality product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Serious company, very fast and careful shipping. Quality products.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
The hat fits me perfectly and the size is perfect. Very fast delivery time. In short, I am very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Very good
Translated reviews
We use cookies for audience measurement and improving user experience.