Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
We are asked for our opinion, I said it took three months to receive two caps and that was not considered, so do you want me to say they are excellent?
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Response from Chapellerie Traclet
Hello, how to accept a defamatory comment. You indicate three months when the delivery was made in 4 weeks knowing that the delay is longer with the manufacturing time of the model as well as customs. The order was placed on July 16. We are on August 13. That makes 4 weeks or at most one month. Here is the tracking of your order: Shipped Hanae TRACLET 06/08/2020 16:32:13 Payment accepted 16/07/2020 12:17:02 Awaiting restocking 16/07/2020 12:17:00 As indicated during the order, the delivery time was 2-3 weeks as we had no more in stock. There must therefore be a confusion of orders. Best regards, Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Very good store, serious and easy to use. Very fast shipping, too.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2020
Very satisfied, a serious company, just how I like them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Nothing to say, perfect speed and deadlines respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Good advice and the reception deadlines are respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
Very fast shipping, nice quality hat. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Great choice, well-packaged product and sent quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Impeccable service as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
fast delivery of the ordered model
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Extremely fast, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Excellent online sales site offering all kinds of headgear. Clear and efficient interface, ultra-fast shipping and precise order tracking, what more could you ask for to be well covered. Online sales can offer the best, and that's the case here, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
Hat conforms to the description (this is the second one!) and made in France!! Easy to use site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Good quality! Very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Great site. I will order again. Huge selection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
Absolutely great! Highly recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
visible
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
Very good, good purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
I haven't had the chance to visit the whole site, I will do so when I have the opportunity for other items that interest me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
my cap was sent neatly in a perfect box
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Site regularly updated, effective search engine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2020
Professionals
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
For a first order online for a hat, I was pleasantly impressed by the professionalism and telephone assistance from Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
perfect site, nice items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
This is not the first time I order, and I am always just as satisfied! Original quality models!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Very beautiful hat! The size, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
Very professional. Nice quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Well-designed site. Availability of items well indicated. Quick responses to inquiries (email) even outside of usual office hours, surprising! Orders processed and shipped quickly. This was my first order with this company, others will follow.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Available, competent and efficient telephone assistance
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Everything is impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
The world's greatest hat resource. Without Traclet I am bald.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Everything is quickly sent and received, customer service responds very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
very good
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